Damart vent.

I thought that if you bought something on line and it didn't fit you could return without cost.
However Damart charge for this.

Replies

  • edited 17 December 2020 at 9:16PM
    soolinsoolin Forumite, Ambassador
    70.5K Posts
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    edited 17 December 2020 at 9:16PM
    As long as the company warns you that return postage is chargeable then they can insist that buyers pay return postage for change of mind returns. The only other hold they can make is for any upgraded outwards postage fees, but apart from that they must return the whole of the initial payment. 

    According to their website buyer pays for change of mind return postage
    https://www.damart.co.uk/returns
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