MSE News: Been charged for unwanted Amazon Prime? Here's how to cancel

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We've seen stacks of complaints from confused shoppers whose accounts have been debited £79 by Amazon...
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Been charged for unwanted Amazon Prime? Here's how to cancel

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Been charged for unwanted Amazon Prime? Here's how to cancel

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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* Some may say Inattentive.
Daily Mail reporting ?
I agree.
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I've used Amazon for years. My order history shows over 200 items ordered from them in 2014 alone (some of them will be ebooks or music tracks, admittedly) and many more dating back to 2000. During that time, I never 'accidentally' took a Prime trial. Hundreds of orders and I avoided this thing that is apparently so easy to get suckered into.
I am now on Prime, because I found out that as I took an OU course recently, I'm eligible for student prime at £39 per year, and since I was subbing to Amazon Prime Instant Video anyway, made sense
It doesn't matter if you think that they (the customers) shouldn't have got it wrong, they have.
Fifty percent of the population are below average intelligence (and a good few more don't pay as much attention as they might), and these people need to be accounted for in the way systems are designed.
I find that whenever I order something from Amazon I have to continually bear in mind that they are trying to nudge me into signing up for Amazon prime and make sure I don't!
This is something Amazon need to sort out because it is well below their normally irreproachable level of service.
Saying that there are plenty of other examples including PPI, why haven't I received thousands of pounds worth of cash back because I make sure I read the documents.
Couldn't agree more. Even some of the quotes in the the story, and someone here are saying I'm always watching for it, I tried to rectify etc...
It is quite clear they are trials. If people don't read the website, or the emails that get sent, that should be their tough luck.
And I bet every single one that complained got their money back anyway.
What he or she said above ....Haters gonna Hate....
And why not Amazon remind people that they have signed up via a email message or warn them they are coming to end of a trial
People may have used Amazon for years...but they are not everyone...lets have less of the me me culture
Ad hominem
An attack upon an opponent in order to discredit their arguement or opinion. Ad hominems are used by immature and/or unintelligent people because they are unable to counter their opponent using logic and intelligence.