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Halifax debit card fraud....help please
My friend has had three unauthorised transactions taken out of her Halifax Building Society debit card yesterday. Two for £800 and one for £210 to somewhere called Skycard in Gateshead. She has called the Halifax and had the card stopped and reported the fraud. She was told to contact the police for a crime number. Can…
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Data Protection act used against the consumer
Hi i have just contact O2 customer Services to complain about the misdelivery of an o2 phone see link http://forums.moneysavingexpert.com/showthread.html?t=100619 when I spoke to some girl at O2, I explained that i have purchased a Phone on MY DEBIT CARD, from there web site, for My sister who lives 200 miles away. And…
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T stupid Mobile
Having left a 5 star service thread for this company, I'm now rectifying that daft situation. To recap, I cancelled in March. TThey coninued to bill, I emailed regarding cancellation, as 0870 number had average 20 mins wait. Got debt collectors letters and calls. Paid £100 to avoid being taken to court. They then…
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Apple taken money without permission - advice desperately needed
I was very suprised to get my credit card bill today to find that Apple had taken £68 from my account. Last year I signed up for their .mac account, but haven't used it since I got my new computer. So, I went and signed into my .mac account which I haven't accessed for months. Guess what, I found three emails in there. One…
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Currys not replacing Damaged Washing Machine
Hi I wondered if anyone can advise me of my rights on having a damaged washing machine replaced as Currys are refusing to replace it. Sat 17/09/05 Washing Machine delivered in box as I was fitting it. Didnt get chance to check it so I wrote on delivery note "left in box at customer request". Mon 19/09/05 Noticed washing…
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Thanks to this site my Mum's car won't be written off!
My Mum had a bump in her car last week, she was only going slowly and the front wing, headlamp, bumper etc were damaged. After a week the insurance rang and said it was a write off :mad: ! We couldn't believe it but they said the damage would cost more to put right than the car was worth and offered us £2200. We were…
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Incompetent Council Tax Officials
I am so angry I just have to vent this somewhere. My mum received a reassessent of her council tax benefit in July at they stated that for a six month period last year her savings were over the threshold. I knew this could not be true so I spent a whole Saturday putting her figures into a spreadsheet, getting statements…
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Amazon/DHL delivery woes
Hi all I ordered a Netgear ADSL modem from Amazon late last week... I returned from a couple of days away to find DHL had shoved a card through the door saying the modem was in my green bin! It had spent two nights in there, despite this it was OK - but collection day fell while I was away, so it's a good job that my next…
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Currys - Don't want to know about wrongly described tv....
Last November I purchased a tv from my local Currys after checking the specifications of the tv on the Currys website. The tv was not unpacked and installed until recently as we were having building work done on our house. I then discovered that the tv has only one scart socket, and not two sockets as was stated in the…
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The Times Subscription rip off
In February I received a phone call asking me to sign up for The Times newspaper for 6 month for £36 and I could choose £20 voucher for wine or for WH Smith for books. I chose books but have not yet received the vouchers although the subscription has run out. I have phoned 3 times and today was told that they had already…
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Aria again !!
Ordered a 17" screen and a few bits and pieces on 18th August total price £177. Missed the first delivery slot, but after no joy with the jobs worth delivery firm i asked Aria to redirect it to my works address. They did not do this and it ended up back at Aria and they said they would treat it as a return and refund me…
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Beware - Aol Mcafee Charges You!!!!
Just been charged for the "free download" mcafee on aol... aparently in the small print, it says the first month is free.... then they charge you for subsequent downloads!!! which annoys me as its an automatic update!!!! so please check your aol bills...... hth loops
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Tesco credit card insurance
We bought my daughter a mobile phone & paid for it with our tesco cc, 10 days later my daughter lost her phone, we think that it accidently fell in her bin in the bedroom ( but thats another story !) anyway the bin men collected the bins & it wasn't 'til that evening that she noticed it missing. We phoned Tesco cc & they…
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Car Servicing costs - Stupid!
No doubt this has been stated before but just have to have a rant!! My daughters' car, a Fiat Seicento, a small basic metal box on wheels, was taken to the Fiat dealer for service, only 2 years old and done 13,000 miles. The garage insisted service cost was £196.23. I assumed as 2 years old needed brake fluid changed etc.…
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BOGOF sell out!
Have been trying to buy Barbie items on-line from Boots which are featured in their Christmas catalogue. Surprise, Surprise but all items that I want on the BOGOF are sold out and have been all week.
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AWFUL customer service at Halfiax!?!?!?!
Hi all. Its my 18th birthday today. A happy occasion supposedly. Went to halifax to open up a student account today. I rang up and they told me to visit a local branch with information of the Uni etc.. and prove of ID. So i went in, and this young lady said to me with no interest " you have to either book an appointment…
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Letter Advice - Daewoo DVD Recorder / Scan Computers
Hey all. would really appreciate if a few people can read over my letter below. This relates to the deal originally posted here: http://forums.moneysavingexpert.com/showthread.html?t=55032&highlight=scan i'd love to be able to shorten the letter to make it easier to read for you, but i dont think i can as it describes…
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Can Powerhouse do this ?
Hi there i ordered one of the Sharp 172 Widescreen TV's that were listed on the powerhouse website. There is actually a post about this bargin in the Shop But Dont drop section. It cost £200 plus £20 for delivery. So i ordered one last night and got the confirmation e-mail ect. My credit Card was charged. Then a couple of…
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NTL Freedome - Totally Disgusting
I have NTL freedom, which gives me NTL Internet (when they feel like it!!) over a BT line. Today I dialed up as usual, and it wouldn't connect, however I heard voices on the phone, so I listened in and the announement said "Sorry, the number you called could not be recognised, please check and call again" This was the…
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Job-offer SPAM: what's going on?
Recently I have received a LOT of email SPAM offering work with attractive-sounding international companies. Generally there seems to be some reference to receiving and transferring money. So what is this about? I understand that successful 'phishers' recruit mugs to receive fraudulent bank transfers and then send on the…