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Book Clubs - Oh how I wish I had......
....read https://www.britishcompanies.co.uk/booksforchildren.htm concerning a number of different book clubs run by BCA before I joined one of them. Have just had a bad experience with them albeit, eventually resolved to my satisfaction. Wish I had read all these complaints first (even if some are old).
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Tesco Wine order - Useless!
Placed an order for 3 cases of wine with Tesco Wine for a party at the weekend using a £10 off voucher. Delivery man turns up with one case and some lame excuse about customer services calling me later to arrange delivery of the other 2 cases. Rang customer services today to be told my order had now been cancelled and I'd…
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Woolworths
My phone that was purchased less than 12 months ago from Woolies recently died. Woolies customer (un)services have informed me that after 28 days of purchase the phone problem is not theirs and I must take the problem up with Mr Nokia/Philips/Sagem. Here is their reply: Further to previous e-mail, please refer to my…
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RAC Autoscreens
I just wanted to say a big thank you to RAC Autoscreens for coming to my daughters rescue on the A34. A side window smashed as she was overtaking a lorry and she was very upset and shaken up. Her insurance and breakdown cover (AutoAid) didn't want to know, just said she wasn't covered and left her to sort it out. This to a…
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blackpool pleasure beach now without the pleasure
we decided to take the kids to blackpool yesterday to see the lights and have some fun on the pleasure beach, so after having a few fun hours at blackpool zoo we headed on to the front. The parking was excelent as it was not as busy as normal. we then stopped off for something to eat and made our way, chips in hand, to the…
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AlphaTeleSCUM
I signed up to this portugese company in the hope of cheap international calls. "Alpha Telecom". I used it for the first few weeks, indeed 2-3 pence a minute to call mainland europe. I put in £25. It seemed good. 5.5 months later, I had forgotten about it. small print says "make no calls in 6 months then your account…
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Warning: Online Cash Backs
I cannot urge you enough to avoid all ONLINE cash back offers. They are purposefully misleading and some are designed to reject upto 90% of all claiments irrespective of merit. I got stung by JUST3G.co.uk. I lost my cashback on a irrelevent technicality that they claim voided my offer. I really dont understand it, but in a…
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Counter staff in banks are now salesmen???
Hi there, just a mini rant I went into my bank on Saturday morning (Halifax) to pay the measly sum of £6 cash in to cover a dd on Monday. Massive queues as you'd expect. Went to the counter where they'd put the obligatory miserable member of staff, said hi and got no reply whatsoever - tried again (loud enough for her…
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Now UPS have LOST MY LAPTOP
This was the original for of the opening post here (the tread was originally called "Now UPS have LOST MY LAPTOP): For historical purposes it can stay, but as they have both now rapidly improved their service I am no longer wishing to leave a thread complaining about them.
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O2 looses phone, I have to find it
Just over a week ago I oredered a phone from O2 on behalf of my sister, from there web site. It seemed a very good deal as it was one of the phones listed on the mobile phone threads on this web site. Chose the free delivery option and expected the phone to arrive at my sisters a day or two after ordering. My sister lives…
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Doctor's Surgery
So I don't miss too much working time, I always ask for an early morning appointment with our practice nurse. You have to book months in advance to get the early morning slot of 8.30. Anyway, I arrive there ten minutes early. All the slots between 8.30 and 9.00 are crossed through. Receptionist says that the nurse doesn't…
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A slug in Tesco Cranberry juice (I kid you not...)
I found what looked like a slug after pouring a glass of Tesco cranberry juice last Friday morning. We were half way down the carton so had already consumed some of the product the day before. I poured the item (and associated 'bits') back into the carton and took it back to the store. Considered taking it to my local…
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Huggies make me happy.
My boy's nappy had some dodgy stuff in it. I know nappy contents aren't great, but this stuff had obviously come out of the nappy. I emailed them to tell them about it and got £18 in coupons today. They responded explaining what I'd seen and told me to expect some vouchers...I thought it would be £5 max (which would have…
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cheap holiday scams
We were promised cheap holidays by club select holidays UK Ltd. We paid our money for 25 years membership and promised brochures and cheap flyers through the post (still waiting 6 months on). Has anybody out there being hit by the same scam, if so we would like to here from you. Personal email address removed by Board…
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UNSOLICITED GOODS - Oxendales / Home Shopping Direct / N. Brown Group Plc
The below copy e-mail explains it all:
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Morrisons & box bushes
Bought a couple of 12" high box bushes from Morrisons on Sat. Commented to cashier that soil was baked hard, but folliage showed no signs of deterioration. I plunged them in water for a few hours, then removed them from their pots. As the compost came away, the quite lengthy root ball was twisted and turned (as one would…
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Royal Mail Redirection
My husband went into the main post office in Hythe on 12th October to arrange our mail redirection for 6 weeks starting from 20th October. 22nd October and we are still getting our mail delivered to our home address, not my parents. So I rang up and they only received the instruction on the 21st!!!!! Sure enough a letter…
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Toothache but no dentisit....
I think i've got the worst toothache in the world, yet can i find a dentist that is taking NHS charge exempt patients before late october can i f..... So now i'm having to drag the kids, and my mum (whos driving) to an emergency nhs dentist 20+ miles away which opens 6-8 and if i cant be seen i think i will probably…
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Tesco Customer Service - Mini Cooler
I bought a Mini-Cooler from Tesco for half price at £19.97 a few weeks ago. I recently noticed that the light stays on when the door is shut and the seal doesn't work all round the door. I contacted Tesco who said that they couldn't give me a replacement as they don't have any more in stock. They deny it was sold as a…
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UPS/Dell delivery
Ok, so I order a laptop from Dell - their webste says they will ring before delivering. Without calling UPS try to deliver the laptop today (at 1.30) but no-one is in and they leave a "you weren't in" note :o The note says they will try deliver tommorrow at "around the same time" (you think they'd figure if no-one is in at…