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Agoda not refunding- bed bugs
Hi everyone I booked 5 nights in Malaysia In August on Agoda - after 1 night I realised that there were bed bugs in the room which I filmed and sent to front desk and manager of hotel - they said they will follow-up with agoda to refund me 4 nights - but I've been back and forth with Agoda ever since - they said its not…
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Teeside Airport Parking
Flight is not till next October so plenty of time. I am looking for parking for a week. Apart from one exception the price is exactly the same everytime. Its October 12 -19 2024 and the common price is £75. Have found a purple parking 12% which drops it to £66. Can find no other discounts. at all which is unusual. Blue…
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Sending courier to collect item left at hotel
Any suggestions for a service to collect an item left at a hotel and return it to me in the UK? It's in South Africa, so I don't suppose will be that cheap, but the item is valuable. It contains lithium batteries so I suppose that could be an issue. Maybe just DHL? Thanks
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Club la Costa
Hi My dad was a paid up member of club la Costa for years, but back in 2017 he decided he needed to leave, a process ClC made very difficult indeed. He stopped paying them and had at stone point received a letter from them to say that they aren't going to chase him for any money unless he wants to take his account out of…
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Flight Delay due to incident at Leeds Bradford
Our flight home to LBA was severely delayed due to the closure of LBA as a plane had slipped off the runway the day before in bad weather and the airport closed. It reopened on the afternoon of our flight but our flight home had been resheduled to 23.40 from 13.25. Flights in and out of LBA recommenced but we were told by…
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Prepayment Card to take to Majorca next year?
Hi guys, after browsing im still not finding the information I am looking for? Me and my partner are going to Majorca next year. We are looking for a card we can take with us that we are able to top up bit by bit for our spends? Is there such a card? Any help will be gratefully received. Yumzone
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Money Moral Dilemma: Should I pay more towards a holiday with my boyfriend who earns less than me?
This week's MoneySaver who wants advice asks... My boyfriend of six months and I are planning our first holiday together. I know his salary's around £10,000 a year less than mine, but I've never told him how much I earn. He's currently saving for a deposit on a first property, while I already have a mortgage and savings.…
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Cheapest ways to get to Luton, Gatwick, Stansted from London
Are there any good lifehacks on how to get to airports around London for less? Easybus and National Express charge £15, rarely less.
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Think I’ve been victim of fraud/identity theft from airline Indian contact centre staff
Hi all I rang a major foreign airline’s contact centre recently
about a query & the staff member asked me for my frequent flyer account
password, which I was reluctant to give but she said she couldn’t help without
it, she assured me that the call was being recorded & I ended up giving her
the password. Fast forward a few…
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Hotel cancellation through Prestigia
I had a confirmation email from Prestigia about hotel booking. Received an email on the day of arrival that my reservation has not gone through and has been cancelled.I have received refund but I have had to pay for the extra cost on last minute booking at the destination. Do I have any rights to claim the extra costs I…
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Travel Insurance for Covid - guidance required
Hi, We are travelling to America on a multi-city break in November '23. With Covid spiking a little currently, I'm worried it may affect us and I would like to understand what insurance is available to cover us (what it covers) should we catch Covid whilst in America. In case it matters, we are staying in Massachusetts, NY…
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Winter sports insurance from a Canadian broker?
Initially I was a bit skeptical about this, but after an absolute nightmare with UK firms and wintersports cover 2 years ago (in which I had to extend a UK policy with insurance that included 'park' insurance that wasn't valid if I left the ground, and a "moguls clause"), I was left talking to a Canadian broker (trusted by…
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What are my rights
I have booked a weekend trip to Paris with Love Holidays, includes flights, hotel, transfers and reserved seats. I have now received an email from them stating the room I booked is no longer available. The alternative room is an additional £2000!! I booked this as I thought it was a good offer in a nice hotel and do not…
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Holiday abroad with a 7 year old
Next year I'm looking into taking my 7 year old nephew away on holiday, my 81 year old dad may also be coming. But as I don't have children, this will be something new to me. Ideally I would like the following. Good hotel with kids facilities and pool. near to a beach. Local area to be flat for if my dad does join us. Do…
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Anybody used Iceland Protravel recently? What does having no reviews mean?
We're investigating holidays for next year and thinking about going to see the Northern Lights. We've found an interesting trip from a company called Iceland Protravel. They are part of a group (Iceland Protravel Group which includes Iceland Procruises and branches in quite a few northern European countries), are ATOL and…
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Booking.com failed to notify about cancellation less than 24 hours notice
Hi, Newby here asking for some advice. My partner and I booked a private studio through booking.com in around February 2023 to stay in Greece for 17 nights at the end of September. The day before departure we received the automated message about it almost being time to go and to contact the owner. The owner advised us that…
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birmingham airport booking/ new flight time
Hi, I have a new later birmingham return flight time from Barbados which leaves me on paper with 35minutes to clear customs etc and exit NCP 1. Is this doable? , and does anyone know what the charges are are for being a few minutes late? Am booked with FHR and probably contact support later as I cannot find how you amend a…
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Flight cancelled by Easyjet - what can I claim back?
My recent flight was cancelled by Easyjet after checking in. I found the only other available flight that day to the same destination with Easyjet at another London airport and changed our flights through the Easyjet app. All good. However, I then incurred costs of petrol and Dartford toll to travel to the new airport and…
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Advice please p&o cruises / Maleth aro
Firstly newbie here so go easy on me. I booked a cruises to go to the Caribbean next march but p@o have changed what I originally booked in regards to the flight. So booked holiday over the phone. One of condtions of me booking was the availability of premium economy seating which was available at an extra cost, so I…
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Best way to pay for things in Dubai?
Hi guys We're off to Dubai for a week in a couple of weeks and I'm just trying to work out the best way to pay for things out there. We have around £80 in AED that we'll take so that should cover us for cash, but how best to pay for most things on card/contactless? We have debit cards with HSBC, First Direct, Santander,…
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