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Pre existing medical conditions travel insurance
Advice please. I took out travel insurance for my mother - aged 83 and declared all pre existing conditions at the time of booking ( insurance booked on the same day as package holiday). She has now been recently diagnosed with an additional condition needing no treatment or medication. I advised the insurance company who…
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Compensation for return flight abandonment due to outbound flight cancellation
Looking for advise please, we were due to fly to Funchal from Manchester on 28/8 and Easyjet cancelled the flight due to the NATS issue. They were unable to offer us any other flights that week on any airline. ( 5 passengers + infant). Subsequently we did not make it to Funchal and therefore we were not on the return…
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Child not going on holiday travel insurance?
We had booked for our Grandson to go on holiday in November for 10 days. Unfortunately his mum has started to worry he is only 3 and at time of travel. I completely understand her feelings and her we boy going to Spain for the first time it worrys me also. Mum has changed her mind and he is not going anymore what i was…
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easyJet cancels flight. Moved to one that is selling for less. Entitled to refund of the difference?
easyJet cancelled our late afternoon PMI-LGW flight and moved us to an early morning one. So that we do not lose a day of our holiday, they agreed we could bring both the outward and return flights forward a day. The new flights were selling for about £150 less than the ones we originally booked because the cancelled…
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Curtailment of holiday
Good Morning, We had a 10 day holiday to Sicily and were flown back 6 days early. Jet2 have offered us 30% refund of the unused nights of the hotel. We had the most horrific time and journey home which instead of a 3 hour journey resulted in 13 hours. They also flew us to Stansted and not Manchester. I want to add here…
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July 2024 - destinations that aren't above 30 degrees
Forward planning for holiday next year - my teen is taking GCSEs next May/June so I'm planning on booking something for July, before the schools break up to take advantage of slightly cheaper prices. Any suggestions for places to go where it will be warm enough for swimming in a pool (and potentially beach) but not above…
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Bumped off a flight
Hi, My husband was bumped off a Wizzair flight last night. We are not exactly sure why but we know that the flight was overbooked. I can find lots of information on delays and cancellations but struggling with being bumped off. Can anyone point me in the right direction please? To continue the story though there were no…
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Flight rescheduled
We are flying to Dubai via Jordan next week with Royal Jordanian. Originally we should have had 7 HR 50mins layover in Jordan (it is 1 itinerary) Last week, they have rescheduled our onward flight, and now have a 16 hour layover. Are we entitled to anything, either compensation, or hotel? I emailed RJ straight away, but…
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Car hire Excess 2023
after your 18th July Tips email, when we went to hire a car during our holiday in Crete recently, we booked excess cover with Eversure, following the link from the email, the night before we went to book the car. IN the morning, the car hire company said they would not accept this cover and theirs was all included…
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Flight changed
Me and my cousin booked a holiday with budgetair (yep should have fully researched them) and they got an email: I haven't received anything although our dates are slightly different but same airline. This is during late October btw. They really can't afford to stay extra days. It appears budgetair don't offer refunds. It's…
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Sun cream cheaper abroad?
Hi, I was just wondering if it is worth waiting and buying sun cream in Spain, rather than buying it here and paying all the VAT that is applied. With fair skinned husband and kids we will be needing lots at a high factor (they wear factor 50 most of the summer in the uk). I’ll take one so we can get going on the first day…
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Fast track for child's first passport?
Does anyone know how to get a first passport quickly? My friend is at risk in an African country: she could get to the UK to get a passport for her son (born there) but obviously he cannot travel without a passport. They cannot get him an emergency travel document. Waiting for a passport using the standard service is too…
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USA driving coast to coast
Has anyone here done this? Off the back of a random Facebook post yesterday, my OH and I had the idea that we could visit 2 specific locations either side of the States. It's not something we are likely to do any time soon but would like to start looking at the feasibility of it. The I 40 California to North Carolina could…
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Hotel refusing refund for an unsuitable room
Hi, my son and I booked a twin bed hotel room through a booking agent. I stated that it had to be twin beds as we are mother and son. I also asked for a quiet room. Upon arrival at the hotel we were given the card key and told the room number. We walked to the room which was at the very back of the hotel. The room had a…
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Newcastle airport parking discount codes?
Does anyone know of any current codes for parking at Newcastle Airport? I have tried a few but all of them were no longer valid. Thanks!
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How to build a Disney Package
Hi All, I am sure this gets discussed a lot here, but we are looking to book for a family of four to Disney Florida next year and I wondered if any experienced visitors knew the best way to approach booking? Of course I don't want to pay over the odds, but I do not want to purchase park tickets that have fine print where…
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Advertised fees
Hi all, and apologies if I have done this wrong, or placed it in the wrong area, but looking for help on behalf of a friend's issue. In short, they are looking to buy a static caravan and obviously looked to see what the site fees are. On their website they advertise their ground rent at £4495 for new sales, but when they…
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Online Passport Photos
It seems epassportphoto no longer does free photos so after some searching found https://makepassportphoto.com/ May help others hence posting, just download and print at Boots photo booth for 55p
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Santorini / Jet2
* The quote itself is: £2023 * Who the quote is from: Jet2holidays * Is there a booking Fee: no * The tour operator/Airline/Hotel: Jet2 / Jet2 / The Artemis Perissa * Departure airport: Manchester Arrival airport: Santorini JTR * The holiday dates: 07 September 2023 – 21 September 2023 * The number of people traveling: 2…
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Re: Ncp airport. Can you pay for early time and arrive later?
I want to pay from 9am and arrive at 10:30 latest if traffic issues. Ncp aren't clear if I can do this. Also I've paid until 3:30am flight return, if I return earlier is it ok. It's not valet just using my own keys so no staff needed other than barrier