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Has anyone had any dealings with the customer service department when trying to alter/refund trips? 

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  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Some bookings are non refundable, will be in the booking details 

    Some flights , for example, and some cheaper hotel bookings 

    Reason for change or cancelling is ? 
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