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Mainland China travel tips
Hi, off to mainland China (Guangzhou) for a work trip in April, can anyone advise the best solutions for the following:- Paying for the metro, food, drinks etc in local vendors and shops, in my hotel etc I have Alipay but I have read it needs Internet connection to work and I hadn't planned on having roaming on my phone.…
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Holiday Extras Refusing Cash Refund - Trying it On ?
I was in Prague at the weekend and had Transfers booked to and from the Airport to my Hotel through Holiday Extras. On the return journey the car failed to turn up and the Hotel had to book me a Taxi as The Local Supplier couldn't contact their Driver and didn't offer any further assistance. Holiday Extras them selves were…
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Child passport woes
I'm applying for a passport for my child. As well as having to send off her birth certificate it is also requesting that I send off my birth certificate. This is despite me having a valid passport and entering said passport details onto the application website. Why oh why do they need my birth certificate when I already…
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Section75/Charge back rights holiday deposit
Need some advice please: Paid a deposit to Destination2 on credit card. Spoke to the hotel and flights who have stated that flights/hotel are booked but not confirmed. Have heard awful reviews of this company and am now concerned they may mess us about. Also, I have emailed the customer service several times and they…
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Can this be beaten
B/ ham to Antalya 13th May 2025 Gloria Verde resort belek 14 nights 2 adults. All inclusive 22 k Baggage 10 hand Transfers both ways incl Booked through work benefits scheme £3905 , minus £60 money off voucher Plus £50 seat bookings = £3895 Total
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Travel Insurance Policy
Currently 42 days in to our 57 day holiday and only just noted that maximum trip duration on our policy is 50 days in one trip - has anybody experienced this and can they advise. Will contact my insurance provider tomorrow but looking for any help in the interim
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Bristol Airport lounge deals?
Morning all We’re travelling from Bristol Airport on Tuesday and they have two lounges -Escape and 1903. I’ve tried to find deals for cheap access but not much luck and I don’t have free access with any credit cards or memberships. Any suggestions please? Thanks
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Major Holiday Change
I have got a holiday booked with TUI due to fly in 6 months time. I booked the holiday last year and booked an all inclusive package which included 10 bard and 10 restaurants along with beach waiter service and 24 hours room service along with premium drinks and access to all pools. Since booking TUI have re-negotiated…
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aph parking gatwick
I am flying in may from gatwick and think its easiest to park my car there while away. Has anyone use this company before? There are several different options when searching such as car park, self park, meet and greet. All different prices. Also should i book for 3 hours before the flight and the same for the flight back 3…
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Holiday Compensation
Hi, We have been in correspondence with our holiday provider and they have agreed that the aspects of the holiday we have complained about can be compensated with a voucher to use with them by, first of all Feb 2025, and, after stating that this was not sufficient and that we would like cash back, they have replied with…
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Why have air flight tickets doubled in price over the last 2 years?
In March 2022 I paid £320 for 2 return flights to Madeira including two 22kg luggage bags with Jet2, this year the cheapest I could buy was £642 almost double the price, it can’t be the cost of fuel because crude oil has been low in the range $73 to $80 for a long time since before Christmas and the £/$ exchange rate has…
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travel insurance - anxiety/ depression
Hi, I had some anxiety depression last year and was told to go to a Cognitive Behavioural therapy course (about 6 sessions). Do I declare this on for travel insurance as an out-patient? I was prescribed drugs but never took them. thanks
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Travel Insurance with a Twist
Hi. We are Australian citizens with a right to live and reside in the UK. We travel between Australia and Britain each year. We don't require travel insurance whilst in either country; we don't book return flights when we leave each country. What we want is travel insurance to cover our actual holidaying between each…
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Santander 8.5% Markup in Spain
Santander charged me an 8.5% markup for exchanging pounds to euros, at a Santander ATM, in Spain on a Santander debit card (123 Lite Current Account). That was over £7 for 100 euros! I hadn’t realised this markup hike as the last time in Spain there was no markup.
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TUI Cancellation Fee
In October 2023 I booked a Marella cruise for March 2025. I paid £300 deposit at the time of booking. Sadly due to change of personal circumstances I cancelled the holiday this week. TUI agent informed me that an administration/termination fee of £600 would be deducted from my refund. TUI T & C state that loss of deposit…
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Advice for bringing back/transferring money to the UK after working in Australia
Hi, I would be grateful if anyone can offer advice regarding the below please: My Niece is shortly going to work in Australia for a year, what is the best when it comes to bringing back her surplus wages or transferring surplus wages on a monthly basis and what is the best way to do this? Thanks in advance for any help.
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Travel insurance
We booked a cruise with friends last year departing early May this year. At the time they had annual travel insurance. It’s due for renewal on 21 February 2024. However, when ringing to renew they declared that my friend was awaiting diagnoses for hip pain and has a hospital appointment in April. The insurance company have…
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Avianca: 'Plus' legroom and Spanish requirement for emergency exit
I just phoned Avianca to ask whether the Plus seats have more legroom than regularly Economy. The guy could not tell me. The seating chart says they are more spacious but they are 3x3 as in Economy so they are no wider. Does anyone know if they have extra legroom?For the main, the website says you must read, speak and…
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Destination2-Making an amendment less than 24 hours
Hi All, Does anyone have any experience dealing with this company? We stupidly booked a holiday with them at 8 o'clock last night and realised this morning that the hotel we've booked doesn't serve alcohol -which was not mentioned on their website so were therefore looking to change the hotel. Having called them this…
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Sleeping at Orlando airport
I might buy a flight which arrives Orlando 7pm and leaves 6am the next morning - so I would need to be there about 3am. I don't want to stay in a hotel - not just to save money - but because I am worried about sleeping in and missing my flight. Has anyone ever done this?