LPG, heating oil, solid & other fuels

Leaving EDF. Was defrauded on one account but they refuse to help resolve (all the way up to CEO and Exec team). Now their Data Protection Officer refuses to provide account records for two other accounts we have as it would be "too costly" unless we pay for our own records. I'm switching them to Bulb.co.uk Encouraging…

I have an ongoing conversation with British Gas in regard to the Safeguard Tariff, but both sides need to confirm what the cap value is? I know this applies to Pre-Paid Meters and those in receipt of the Warm Home Discount, but the Ofgem website is not clear what the cap value has been set at. The closest information I…

My opinion, your statement. Smart meters are free is wrong. My latest ( newsletter) Companies have been given to go ahead to to claw back the 11 billion from consumers after completion of the roll out. Many Experts say there are Safety, Health, and Fire issues. Some meters have not allowed users to change suppliers for…

I've been asked by my MD to obtain some prices from various places in order to work out which is the best way forward for us..We are a commercial property, not a residential property. How do I know that the prices I'm obtaining aren't specifically for residential customers? I have put our annual usage into the comparison…

Hi all! I’m currently renovating our small bathroom at home and I’m looking for an efficient radiator that can double as a towel dryer. A friend of mine recommended this provider of designer bathroom radiators because she said that they have the product I’m looking for. I checked their website and I saw that they have…

So Scottish Power came today to replace our meters with smart ones. They switched off gas and electricity, replaced the meters and when they switched gas and electricity back on the boiler wasn't working. The engineer was from a company Actavo contracted out by SP and after discussing with his manager left us with SP's…

Hi, i have been recommended a few gas boiler breakdown companies for about £8 to £9 a month, but they don't cover LPG. Anyone out there that could recommend one for a normal LPG boiler.

Hi, I've just moved into a new house and I don't have any hot water. I think it just needs repressurising but I'm not having much luck. The boiler is a Vokera compact 28. I've tried turning the black valve (I think it's called the release valve) but no water seems to be coming through. This should fill the pipe so I can…

We're considering buying a property to rent out that has only electricity - there is no gas to the whole area. We want to be fair landlords but obviously, have a budget because there is a ceiling on the rental amount. Currently, there are night storage heaters that are quite old but do work. What would you advise is the…

Hi all! Looking to have a wood burner installed... We plan on building a small hut (if that’s the right word) to house the burner so it’s appears set into the wall from the living room. We are going to need a lintel to achieve this... My question is can my HETAS installer (who has many years experience) self certify this…

Hello maybe someone can share experience? 1. Does anybody has Air - water Heatpump with radiators (not underfloor heating)? 2. Better with cast iron radiators? And how works? 3. What type radiators better choose for low temperature heating (radiators ~55C) ? 4. What kind of type Altherma You use (bi- combined with solar or…

Hi, Not sure if this is the place to say but i couldnt find a way to comment on the Cheap Enegy Club part of the website... Im trying to compare my Bulb tariff with others but the details are incorrect so it tells me others are cheaper but when i do the math they arent. The Vari fair charges on my account are listed:…

Hello, Bought this boiler in May and it has worked fine throughout the summer months in summer mode (just for hot water). Changed it to winter mode yesterday but having an issue and I hope someone can help. I have a Salus rt510tx thermostat and it is sending for the boiler to turn on. The only way the boiler will turn on…

I just wondered if anyone else has been through this and has suggestions. Sorry if it’s a bit long and waffly. We have a log boiler, 2000l tank, for about 8 years running UF heating and hot water. It’s been great for us, cheap and we don’t mind the work of chainsawing, splitting and burning. I’m retired and have time.…

If you have any wind blown trees or timber. I am always on the lookout for timber in the Beds, Bucks, Herts area they want to get rid of.. It's really frustrating at this time of year when there is lots of wind blown stuff around and just can't seem to get to it. I would happily come get it from you as long as it’s…

Hi guys, wonder if you could advise on this boiler question? Our Glowworm Betacom 30C Combi has had it's day. We dragged it out over winter but it needs replacing. Pressure is all over the place, it overheats, and sometimes doesn't heat the radiators at all. My question is what ballpark figure should I look for? We're…

Hi, i intend to install a TAS valve on my log burner, the valve that stops it overheating.. - does anyone know how often and how much hot water it expels...? i.e.: a litre per hour etc... - I would imagine that it will always be close to boiling point so will frequently expel hot water..!? Many thanks Eddie

Hi, We are moving into a new house that needs ripping out and starting again. It currently has a small internal oil boiler for hot water and heating. We are looking g to remove most of the internal walls to leave one large combined living space to replace the existing kitchen, lounge and dining rooms. We were invested in…

We have a very old but pretty reliable Wilson wallflame 75 oil boiler, does anybody have any ideas where we can get service instructions or similar as we are now struggling to get a plumber that can deal with this, it does have a problem at the moment with not firing up which we need to get get sorted as soon as possible…

So we have had quotes in now ready to install the lpg central heating etc. The first company that came to do a site survey for the bulk tank, said they would not be able to deliver via bulk tanker as the property is so rural. I'm like ....Ohhhh !!! So my question is how many of you are very rural and who delivers to you,…