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AVRO energy gift voucher claim
Good morning everyone Recently I switched to Avro energy to reduce my bills. All is good so far! However I remember when I compared on MSE there was the tempting offer of a £50 gift card if I switched. I now can’t find anywhere where and how I cllaim for this! Does anyone have any idea?! Many thanks :money:
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LPG gas price increase
I signed up with our supplier (one of the biggest) in 2016 on a good rate, however, since then the price has doubled. I received a letter from them saying that due to wholesale price increases in recent weeks they are having to increase prices again to 47 pence per litre. The thing is, a guy i know in the industry has…
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Oil Rayburn
Wonder if anyone has experience of cooking on the newer oil Rayburn range cookers I live in a very rural location (have oil central heating which is on its last legs) and need to replace both boiler and cooker. Seen the new model Rayburn and assured the running costs are cheaper than electricity (?) but wonder if anyone…
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Leaking outside plastic pipe from condenser boiler
Hi everyone, I’ve got a 4 year old combo boiler - ideal independent c30 that has started to leak via the outside plastic pipe. The pressure has also gone up to over 5 and I am really concerned as obviously this is not right! I’ve tried to see if I can reduce the pressure by adjusting one of the knobs under the boiler, but…
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EON - Smart Meters and switching suppliers
Just used Uswitch a few days ago to initiate a switch away from EON as they could not offer me a decent tariff when my existing one comes to an end in October. Received an email saying "Sorry you're leaving us" and asking to check their tariff offers to see whether they can persuade me to stay. Next day I received another…
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How do I empty the ash pan?
We're currently staying in a holiday cottage which has a multi fuel stove. Try as we might, we can't work out how to release the ash pan to empty it :o Apparently there should be somewhere inside the fire to insert a large Allen key, but we can't see where! Does anyone have any idea please. There's no make on the fire and…
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Neighbors landscaping and water/gas
Hi, My and my two neighbors water and gas pipeline go across another neighbours garden, this is in a raised bank at the back of their property. They have landscaped their garden, pushing the raised bank back exposing our gas and water pipes and want us to pay for them the be receased into the ground. The pipes were not…
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Gov. Consultation on wood & coal
A news piece popped up on the radar claiming that the government was consulting on the banning of coal and wood as domestic fuel - Typical click-bait, poorly researched "news", and not worth providing a link to. However, DEFRA are consulting on the subject of wood and coal as domestic fuel with a proposal to ban the sale…
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LPG regulator problems
Hi, I’ve been on lpg since I installed the new boiler in my house 5 years ago and every year without fail at the end of the summer the regulator goes. I’ve had one replaced at the end of every summer when the temperature starts to fall and we’ve not used much in the way of gas for two to three months over the summer. I’ve…
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Eon and massive direct debit
Hi there, I have a question about direct debit. We have had our direct debit for gas and electric suddenly increased massively and inaccurately by Eon. They haven't taken any meter readings for over a year and have suddenly hiked the monthly payment from £79 to £536 which they took out last month without us realising. The…
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Switch energy provider
In April 2018 we tried to switch energy provider from EON to Solarplicity for both gas and electric. While the gas appears to have switched, the electricity has caused problems. Solarplicity claim that they are providing us with both gas and electric and EON state that they are still our electricity providers. They are…
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Eon threatening and harassing me wont, look in to or deal with my complaint
I wonder if any one can help me, I have been having problems with Eon for a long time. They were continually over charging me all the time. I kept complaining but still they kept over charging me. I refused to pay until they corrected my bill, but instead of helping they started adding late payment fees. Then sent out a…
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Solarplicity
We applied to join Solarplicity for our fuel in December and once the 14 day cooling period ended was given 12th January as a their supply start date. On 12th January as requested we submitted up to date meter readings. Today we had our meters read and the man said that we are still with our old energy supplier. Have tried…
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7 years no electricity bill
Hi a friend of mine moved into a flat 7 years ago and since he’s lived there he has never received a electricity bill,he is about to move out and isn’t sure what to do should he contact electricity and if he does will he pay 7 years back payments,I’ve told him to contact citizens advice which he is but just wondered if it…
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Questions about GSCH for a Victorian terraced house
Hi, I’m wanting some advice and opinions I currently live in an old Victorian terraced house, it’s a 6 bedroom house with internal 75mm kingspan on all the walls (except the lounge). And secondary glazing on most windows We currently have an old gas system boiler, and it needs replacing I think ground source heat pumps are…
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Iresa best alternatives ???
I Joined up with Iresa quite a while back & found them great on their prices but terrible on communication. Now this was all on recommendation of this website. But now they have gone bust, can we have some new recommendations that you guys have seen. I found Pure Planet quite a good price at 12.08 per unit inc vat & £80 a…
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Cheap Energy Club
Am I in the right forum please? MSE advise today to switch from BG. Went into my CEC account, still showing I am in the middle of a switch going back to Feb. Can not see how or who to ask to update this information. I have swapped house gas and elec to Octopus. However I have a third meter - gas, with BG and now want to…
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ESB energy
On another price comparison site ESB offer a two year fix for dual fuels at a lower price than some other suppliers offer for one year. This is on the UK mainland, not in Northern Ireland. does anyone know anything about this?
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Old Economy 10 system help
Hi I have just moved into a 3 bed semi detached property which has an electric warm air ducted heating system on Economy 10. Its from the 1970s and probably quite efficient but am thinking that NOBODY would be running anything like this these days. The Unidare 10Kw R10 unit is huge (H130cm W60cm) weighs 75kg, has its own…
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Would you install an oil boiler?
I'm at the point where I'm about the renew my heating system currently oil boiler with a vented design and based on the advice of a couple of plumbers I have had round both have advised that I stick with oil(They also install ASHP). So why do I still have a niggling feeling that I am being foolish to be installing a new…
