-
Which Smart Heating do I need?
Hi I moved into a new build recently and we have a zoned heating system (upstairs and downstairs). We have 2 Danfoss programmable thermostats and I'm trying to understand what system I need and where it would be installed? I'm not going to be doing this myself, but I'm wondering if because I have a programmable thermostat…
-
Boiler question
Bought my first house earlier this year which has a standard boiler rather than a combi boiler which our previously rented house had so just after a bit of help. We have gas central heating, and it is controlled by a switch connected to the boiler and also a thermostat which controls the temperature for the whole house.…
-
2 bed flat - full electric - which supplier should I go for?
Hi, I moved in to a new flat about a month ago - 2 bed, all electric, well wrapped, 10 years old building. I am single, working professional, so will be at home evenings and weekends. I found out that the current supplier is Scottish Power, so was planning to stay with them. I tried to get new tariff through uSwitch but…
-
Ebico moved me to a different provider without my permission.
I am in dispute with SSE who seem to have taken over my accounts from Ebico yet have not taken over that outfit. One bill is for £110, nearly all of which is for standing charge and VAT. It's always been my understanding that Ebico used SSE for billing and CSs, because I originally applied through the Ebico website and not…
-
Boiler is heavily leaking through an "over-flow" pipe?
Hi Guys, I know nothing about boilers so I was wondering if you could give me a hand. I moved in to a new flat a month ago (All eletric with boiler) and hadn`t got any experience with boilers before so not sure if what happens to my boiler is normal or not but I assume it`s not. On Friday I noticed that my boiler is…
-
Platts lpg prices
Hi could someone supply me with a link to the current platts index price for lpg, or alternatively supply me with a pricem TIA
-
Energy Ombudsman and 'Company Remedy'
Hello, I made a complaint to the Energy Ombudsman about Together Energy, apart from their now widely known abysmal service I calculated from my meter readings that they owe me around £77 when I left and I have never received the final bill (I only got 2 out of 5 bills altogether - the missing bills just happen to be when…
-
keep/change the heating?
Looking at a new house (OK, 100 yrs old but you know what I mean!). It's a doer-upper, and probably my last move, so long term. Needs gutting, moving internal walls, re-wire, etc so obviously the ideal time to change the heating system. Currently LPG which I hate so was planning to chamge - I currently use oil so familiar…
-
Heating oil for Aga - Confused novice
I've just moved into a house that has an oil-fired Aga and need to buy some oil for it. I'm finding the range of options for oil very confusing. There seems to be: - Standard Kerosene - Premium Kerosene - Glowmax (Seems to be specific to one manufacturer). Also seems that you can buy several different types of additive to…
-
Eon pushing loyal customers away - is it an April Fool in November???
We've been domestic customers of Eon's for approx. 3 years and business customers for several properties for 5+ years. Until now we've been more than happy with their customer service and communications. HOWEVER, after receiving a bill showing we need to increase our monthly payment from £56 to £112, I wasn't impressed.…
-
Running costs for an aga
Can anyone give me an idea of how much an electric 3oven aga would cost to run per quarter? Our kitchen is very cold and the cooker needs replacing so it would seem a good idea to combine the two problems but not if the running costs are high - the initial outlay is bad enough!
-
Moved into first home - utterly confused by electric
Hello all, Hope this is the right part of the forum for this! Completed on my first home last week, but only just starting to get moved in this week I'm totally confused about my electricity situation. Eon is the electricity supplier, and I believe a smart meter is fitted. The little portable screen was totally dead, and…
-
24/7 Home Rescue. Its cover but not as you or me may know it.
24/7 Home Rescue like to quote that it's in the T&C whenever a person complains about their service. Ok then let's have a fair examination of them. I will start and others can add as and when. You will not be covered or able to call for service if your toilet is blocked.............if you have access to a second working…
-
Heating Oil price per litre - EX VAT
I usually prefer to buy on-line, but ordered 800L of kerosene28 over the phone today. The rep told me the price is £0.5300 per litre, which seemed a bargain. The only other information I was given was "Total price £445.20". I would have like to be told at least "including VAT", to remind me. It's only £21, but it's like…
-
Most efficient fuel for multi fuel stove?
We had a multi fuel stove fitted late winter last year and just burnt kiln dried wood on it for a month or so this year we will be using it properly to warm the house but what is the most efficient fuel to use? I got in touch with my local supplier and he gave me a price list and I haven't got a clue what's best to use:…
-
British Gas Customer Services A Disgrace
Tried 3 times/3 no's with a wait of 35 - 59 mins on all. Unacceptable. Am querying a Late Payment Fee on an estimated bill issued at 28 days. As this is a rental property and tenants had vacated whilst I was on holiday, I didn't pay this bill as I wished to visit to check property and take a current reading and couldn't…
-
Heat Logs
Hi everyone So the weather is on the change and ive already got my supply of logs in but looking at supplementing with some heat logs. I have tried a few over the last couple of years but looking to see if there are any I have missed. I have tried Fuel Express sold in Tesco pack of 12 burnt well, Hotties, were good but…
-
1 Bedroom Flat Electric Bills
Hi all, We are supplied by Bulb and were quoted at £34 when we joined, but they have just asked us to put our monthly payments up to £104, which seems quite expensive. We are a couple in a ground floor, one bed flat. It has no central heating, so we use a halogen heater for a few hours every day (usually on the 400w…
-
Cost of LPG from Flogas
I have a 1200 litre LPG tank owned by Flogas and have been their customer for about 10 years. I agreed to a new 2 year supply on 16/8/16 at a price of 41.5 ppl + VAT fixed for 1 year. Then, the year being completed, they increased the price to 48.8 ppl (reasonable!) on 9/9/17. However since then I have had increases to…
-
Flogas 13kg butane
Hello. My dad has 2 gas cabinet heaters that use 13kg bottles. He uses 1 heater in the dining room as there is no c/h radiator in there over the winter months and the other heater in the lounge. I was talking to him the other day and he mentioned about connecting the cylinder and heaters up ready for the winter so i went…
