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NPower out of contract bill
Hi All, I was wondering if anyone could help... I own a business (cafe) and have a business account with NPower. My bill for this quarter has come at around £3,800 more than it normally is and should be and whilst I am a seasonal business that relies on my summer trade this is in fact a winter bill. I have been told this…
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Beware Boilerjuice
I just ordered some oil from Boilerjuice and did not see that there is a new (since September they tell me) 'service charge' of £3. This is clearly a cynical way to allow them to reduce the cost per litre and appear more competitive - I imagine most people look at the cost per litre to compare prices, and the service…
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LPG tank problems
Dear all, I hope you can help with this. We moved into our house a couple of years ago and have a standing LPG tank outside. Having got fed up of the increasing prices, we decided to try and switch suppliers. Unfortunately, the new supplier wont deliver as they say that the tank does not meet regulations and that it needs…
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Spending £2300 a year on electricity
Hello MSE forums, I have been helping my partners mother with her bills trying to cut costs and such and have got round to looking into her electric bills. Currently, she pays around £190 a month this seems really high! I did a comparison on Uswitch and the tariff she is on with SSE comes up as the best available surely…
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Central heating goes off when water up to temperature
I've a conventional (not combi) boiler with a hot water tank and three way valve. When cold everything works OK, but when the water in the hot water cylinder reaches the thermostat cut off temperature (60 degC) the central heating won't come on despite the room thermostat calling for heat. Tweaking the cylinder thermostat…
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Smart meter
My gas smart meter was fitted 12 months ago and failed to read any usage. I informed the supplier that I thought it was faulty but they replied that it was sending readings correctly.They have now requested a new meter and told me I will be billed from historic readings. I have installed a log burner for winter heating and…
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Heat log usage and storage
I'm tconsidering using heat logs (alongside the kiln dried logs I currently use if needed) to reduce cost. 1. This only really works if I buy a decent quantity - a pallet at a time - to keep the cost down. A pallet may end up lasting a couple of years if I end up mixing them with real logs to get a decent fire. Providing I…
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Water Tank / Immersion Heater Buzzing when off
I’m wondering if anyone can help me. My immersion / water tank is making a loud buzzing sound which is coming from a red box which my Mum thinks might be the tanks thermostat? The immersion wasn’t on but the boiler and heating had been on for a good few hours. I have temporarily managed to stop the buzzing (sounds…
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how long for water to heat up
I have a Potterton profle 50 NG boiler. Heating output is around 12kW. I have an insulated tank that seems to be around 120l. I also have about a 12 panels worth of radiator. It seems cold water is coming into the system at 10C. The temperature is set quite low on the boiler thermostat and hot water seems to be about 45C.…
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buying gas fires on-line
looking to buy new Flavel ouste gas fire, has anyone bought from on-line company e.g from SNH. orFlames.co.uk or Plumbnation or Hotprice or Direct-Fireplaces if so which good or bad. Or did you use another company. Any recommendations? Am based in Perthshire
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buying gas fires on-line
looking to buy new Flavel outset gas fire, has anyone bought from on-line company e.g from SNH. orFlames.co.uk or Plumbnation or Hotprice or Direct-Fireplaces if so which good or bad. Or did you use another company. Any recommendations? Am based in Perthshire
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How to tell if your heating oil tank has been filled as stated
Hello, I am completely new to having to use Heating Oil for my home - our tank has just been filled on an auto fill set up with our supplier, I had a look inside the tank and it only looks to be just above half full. It is at least one foot from the top - is this normal? Or should it be full to the top when they fill the…
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Central Heating System
Hi I have a conventional heating system with cold water tank in loft, hot water cylinder in airing cupboard and open fire back boiler. I hope to replace the oil boiler at some point as it’s on the old side but could i replace this with a combi boiler even with the back boiler? I could also think about gas but i have no…
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Painting over radiator foil
Hi everyone, I was wondering if you can paint over radiator foil (you know, the aluminium kind of foil you put behind radiators to reflect the heat back to the room). I googled this, but google only came up with sites about painting your radiator, not about the foil. Would this impact the reflective properties of the foil?…
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Expensive good quality 2 power 2kw/3kw thermostat oil filled radiator..cheaper than central heating?
As above...got a fab EBay deal. Max 3kw oil radiator, 12/13 fins I think, remote controlled thermostat & timer if needed. £30! Apparently well over £100 new. Also has a dehumidifier. I live in an old listed cottage & the living room ( back of room the wall is below ground) & only north facing room, the bathroom take HOURS…
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£548 bill reasonable for all electric?
Hi I’ve just received a three and half month bill for the above amount. I have an all electric property and heating is Electric Warm Air via a central storage heater on E10. Hot water is immersion that I run for 30mins-1hr a day. Works out about £145 a month. Just wondering if this is about right for winter usage.
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non delivery of heating oil (company closed)
hi, long story short, we paid for 600l oil on 18th September, after lots of promises for delivery that did not appear i asked for a refund, several weeks and lot of phone calls later, the company said they would send me a cheque as refund this was mid December. the company web site is now showing closed and there are lot…
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Central Heating in apartments
m unable to post this.. so i request u to please post it.. I have a central heating (gas) in my 2 bed room apartment and there is a thermostat in the living room to control the temperature of the living room only. So, in living room, radiator is never switched off, it is always on to regulate the temperature, according to…
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Cheap Energy Club Problem
Just a word of warning, I am with Outfox the Market for electricity and on the Zapp Tariff. When I initially entered the Tarif information early last year, it recorded 9p KW unit rate and 22p day rate. Unfortunately when I did the comparison today , the Cheap Energy Club calculator still shows the old rates for comparison…
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ADVICE NEEDED!! Miss Sold Utility Warehouse
Hi I am after some advice if possible, I recently signed up to an all in one package for mobile (which I did not need but was told I needed for the savings) telephone and broadband plus gas and electricity by UW. I was told I needed all services to qualify for their savings and also get free bulbs and a smart meter. To…
