ADVICE NEEDED!! Miss Sold Utility Warehouse

dawsieboy84

Hi

I am after some advice if possible, I recently signed up to an all in one package for mobile (which I did not need but was told I needed for the savings) telephone and broadband plus gas and electricity by UW.

I was told I needed all services to qualify for their savings and also get free bulbs and a smart meter. To date the smart meter has not been fitted as nobody is doing it in my area even though I was told it would be done almost right away.

Whats more is I am paying £10 for a mobile SIM I do not need but was told I had to have, I am paying around £9 per month more for phone and BB than other competitors could offer, and my gas and electricity charges per KW/H are basically the same as any other supplier of not more?!

I feel I have been proper done here?

How can I get away from them as I have complained but it just falls on deaf ears?

Thanks!

JJ_Egan

LPG or OIl ??

dawsieboy84

sorry, just noticed, moved to energy!

dogshome

Following on this post as not showing on the 'Energy' section yet


UW build their business by recruiting an army of unpaid salespersons who get commission on their sales - It's rarely a full time job - so the target customers are friends, family and aquantences.



There is huge thread on this site about UW, the consensus of which seems to be that for a large family with enough spending power to take regular advantage of discounts at certain stores, it can save money,

BUT for a single person or small family on average income it's money down the drain.

Cardew

https://forums.moneysavingexpert.com/discussion/comment/75262940#Comment_75262940