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British Gas
I left British Gas because of the hassle I got over Smart Meters. But boy has it been difficult. Firstly they split my gas and electricity to end each separately, at the end they informed me I was owed £50 quid, so I was waiting for a refund. After a while I got an email from them to say I owed them £70 odd quid and as I…
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Who is my gas supplier?.......
I bought a house 7 weeks ago and still haven't found put who supplies my gas. I rang Co op energy (the previous owner said it was them) - they denied all knowledge (although they DO supply my electricity), asked for my meter number, looked it up on a database and said it was EDF. Rang EDF-said it was not them-couldn't find…
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British Gas refusing to send paper letters
My parent's who do not use a computer but do have an email address have been unable to get British Gas to send them their Home care agreement by post - three times they have phoned and three times it's been sent again by Email and not by Post. Should they quit? They never actually gave British Gas their email by the way -…
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Gas v Open v Burner question
Hello Currently we have a Stovax 5 multifuel burner which we have had for some 4 or 5 years. It is OK - when it gets hot it is lovely, but when we have had the really cold weather it doesn't do much to touch the room, and sometimes find the quality of wood has caused problems. We have quite a large open plan lounge - we…
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Ecotricity
Has anyone used this energy company? If so what are they like ?
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Best way to heat a space
Does anyone know the best way to heat a space currently without heating so we can actually use it during the winter? It is 24ft long x 9ft wide x 13ft high (vaulted ceiling) it is an infill between our garage & house. It's properly insulated. The mains gas supply is right behind the wall in there in the garage. We can not…
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Gas tank
I have a 2nd viewing of a property shortly. The property is empty (probate sale) and the agents know little. Boiler is supplied by a gas tank in the garden. I am hoping to be able to switch the boiler on (I know - optimitic!), but is there a way to tell if there's gas in the tank? Do they have a guage? On the tank or in…
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Rointe Reviews
Hi All, I am about to remove the costly panel heaters in my home! I cannot get gas unfortunately. I was looking into options in terms of easy instillation and the option to program the heaters, and of course the cost of running the things. Has anyone had experience with these heaters?
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Oil Prices
New to oil and the tank is showing a quarter. We moved over Easter and know the gauge is working as it was just over. We are lucky that at the moment we aren't using any as when we get up and in from work it's just a case of an electric shower and for the minimal water use for washing up etc we have just been using the…
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Scary bill - SSE
We have had a shocking electricity bill of £1038 for a 3 months period from December to March 2018. We have never had this much before and in fact, its up by ONE HUNDRED AND THIRTY FOUR PERCENT from last year's same period. Please help. We went through something similar a few years ago, but discovered we had accidentally…
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Iresa complaints - WARNING
MoneySavingExpert.com Insert 27 July 2018: Iresa has ceased trading. Read our news story for what to do if you're affected: Energy firm Iresa ceases trading - here's what it means for customers Back to the original post... --- If you don't want to read or believe some of the complaints listed on here from Iresa customers…
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Best place for Hotties
Hi everyone, looking towards the winter after running out of fuel for the one still on and having to revert to gas i want to start looking at sourcing fuel early. Im looking to get Hotties this year probably half a pallet ive done a quick google and the wood fuel coop seems to be the cheapest at present but not sure if…
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New wood burner question
We currently have a large multi-fuel stove with an unlined flue. We want to replace the fire with a small wood-burner for occasional use. My question is, is it essential to get the flue lined, or can we continue to use it unlined?
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Supplier has added too much oil
Hi. We recently order 500l of oil through homefuels online. When the contract company came out to deliver, the gentleman came to the door and said that he had accidentally out 779l in instead. At today's prices I would not have ordered more than the minimum 500l. We wouldn't need more until mid summer when prices are lower…
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Curious about how others run their boilers?
Hi Have just had a new Worcester Bosch greenstar heatslave boiler installed and have a Honeywell wireless programmable thermostat. I have kept the thermostat portable so I can move it room to room depending on need e.g. have fire on in living room which is at the set temp so the bedrooms wouldn’t heat up so took thermostat…
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Advice on condensate
Hi, my boiler condensate I have been told is not terminated, it runs straight out into land but not into a soak away, does a condensate pipe have regulations as to where they can run and is onto communal land against those All help would be gratefully appreciated as I don’t want to be contaminating land and have been told…
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Wood pellets and their ridiculous price increase
We had a warm flow pellet boiler installed 4 years ago, the learning curve has been tough alongside a few break downs but we are now reaching the end of our tether absorbing the significant increase in cost of the pellets that has hit us over the winter. I have had an email from my supplier, white horse energy, to say that…
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Need advice: Good Energy rip off
moved to another forum
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Sainsburys Enery
Long story this one but I'll try and be brief.Received a letter yesterday from Sainsbury’s energy telling me I had contacted then recently and cancelled my direct debit – Not true never did. When I phoned them they told me they hadn’t collected any payments since November despite them sending me a letter at the end of…
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Making the most of oil
We have moved into a property with oil. We will, longer term be replacing this with, either oil or ASHP etc etc but that's a conversation for another day. The oil boiler is a Worcester Bosch and appears to be fine, though the thermostat and timer controls are Danfloss (or something like that). We replaced the timer…
