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Iresa complaints - WARNING
MoneySavingExpert.com Insert 27 July 2018: Iresa has ceased trading. Read our news story for what to do if you're affected: Energy firm Iresa ceases trading - here's what it means for customers Back to the original post... --- If you don't want to read or believe some of the complaints listed on here from Iresa customers…
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Best place for Hotties
Hi everyone, looking towards the winter after running out of fuel for the one still on and having to revert to gas i want to start looking at sourcing fuel early. Im looking to get Hotties this year probably half a pallet ive done a quick google and the wood fuel coop seems to be the cheapest at present but not sure if…
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New wood burner question
We currently have a large multi-fuel stove with an unlined flue. We want to replace the fire with a small wood-burner for occasional use. My question is, is it essential to get the flue lined, or can we continue to use it unlined?
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Supplier has added too much oil
Hi. We recently order 500l of oil through homefuels online. When the contract company came out to deliver, the gentleman came to the door and said that he had accidentally out 779l in instead. At today's prices I would not have ordered more than the minimum 500l. We wouldn't need more until mid summer when prices are lower…
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Curious about how others run their boilers?
Hi Have just had a new Worcester Bosch greenstar heatslave boiler installed and have a Honeywell wireless programmable thermostat. I have kept the thermostat portable so I can move it room to room depending on need e.g. have fire on in living room which is at the set temp so the bedrooms wouldn’t heat up so took thermostat…
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Advice on condensate
Hi, my boiler condensate I have been told is not terminated, it runs straight out into land but not into a soak away, does a condensate pipe have regulations as to where they can run and is onto communal land against those All help would be gratefully appreciated as I don’t want to be contaminating land and have been told…
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Wood pellets and their ridiculous price increase
We had a warm flow pellet boiler installed 4 years ago, the learning curve has been tough alongside a few break downs but we are now reaching the end of our tether absorbing the significant increase in cost of the pellets that has hit us over the winter. I have had an email from my supplier, white horse energy, to say that…
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Need advice: Good Energy rip off
moved to another forum
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Sainsburys Enery
Long story this one but I'll try and be brief.Received a letter yesterday from Sainsbury’s energy telling me I had contacted then recently and cancelled my direct debit – Not true never did. When I phoned them they told me they hadn’t collected any payments since November despite them sending me a letter at the end of…
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Making the most of oil
We have moved into a property with oil. We will, longer term be replacing this with, either oil or ASHP etc etc but that's a conversation for another day. The oil boiler is a Worcester Bosch and appears to be fine, though the thermostat and timer controls are Danfloss (or something like that). We replaced the timer…
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Which electric heater?
Good evening, I'm looking for thoughts from people with experience of electric heaters as a main source of heating. I have pretty much ruled out any other type of fuel based on my property/circumstances. So this thread is not about what fuel to go for but rather what electric heater to go for. I have decided the storage…
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LPG or OIL
Starting from scratch renovating an old property...will be installing two multi fuel stoves...ideally one that can cook too...(any suggestions welcome on that.)....main question is we will need back up heating and hot water...so would you go oil or lpg...property is off grid for mains gas....it's a two up two down with…
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Electric Heaters or New boiler
Hi, Wonder if anyone can help we have recently moved into an all electric house and due to expensive electric bills would like some advise on how to proceed. The house has a 12kwh electric boiler which when the heating is on is running around 51ampsh an hour heating the wet radiators downstairs only and hot water, then we…
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LPG price hike, no notice
Hi All Looking for a wee bit advice.....received a letter from my bulk LPG supplier to say price increase of 8.5ppl. Letter arrived Friday and increase affects all deliveries from Monday. Is this legal? Do they not have to give me more notice than that? They certainly didn't inform me of the price increase when I ordered…
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Calor gas delivery problems. Any others??
Hi, is anyone getting problems with getting gas delivered. I'm with calor & have been waiting 13 days for a delivery. The site has a message up with something to do with problems with suppliers. Anyone else getting problems with any supplier. I,m on about 4% left & that will only be a very few days.
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Electricity
Hi Wonder if you can help I have recently moved property in late Jan 2018 to a rural location that has electric supply only. We are on a Eco 20/20 meter and have received a electricity bill for 766.94!! from 27 Jan - 19th March. I have phoned EDF and disputed the bill the first reading was estimated, all they seem bothered…
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Calor - no bulk gas
Apparently Calor have no bulk gas - despite being on an auto top-up contract the 1st we heard of this was when we ran out yesterday. No heating, hot water or cooking facilities for 4 days until they are able to re-stock and deliver. Presumably many others are in the same situation? Calor have said that they have bottles…
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Combi boiler - couple of questions
Hi everyone, I am just a student renting a room in a house with a combi boiler. I tried googling my questions, but I did not find an answer. I hope someone here will be able to provide me with some explanation. Recently we started receiving very high gas bills (British Gas). Last month it was 215 pounds. I think there…
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Npower monthly fees mess up
I have just been informed my monthly fees will be going from £47 to £102 as we have built up a £300 deficit. I have complained to npower and it looks like they reduced my payments to £47 from £71 back in September and never adjusted. them. Npower have admited it was an error on their part and offering me a £50 good will…
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Switching Supplier and Meter Readings
I have recently switched energy supplier and provided them with a meter reading on the day of the switch. When I recently logged on to provide them with another meter reading I noticed they had added a lower meter reading after the date I had provided my initial one. I have queries where they got this reading from and…
