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Claim on Car Insurance - Not sure how it works
Hi there - I am confused about car insurance. I had my first ever accident recently. I hit another unattended parked car. The owner came out and we exchanged details. Both our cars had damage. I called up Swinton to register the claim. Later the other party and I went to the same garage (it was local to us) and the garage…
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Cracks in rendering after major water leak
We are undergoing insurance repairs for a major water leak. This includes removal of ceilings and plaster on walls in our hallway.We also had large industrial dryers installed for two months. We have however now noticed cracks in rendering all around the outside area of where the plaster is/has been replaced. We are…
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Neighbour's insurer wants our building insurance details just incase.
I live in a freehold house with a leasehold semi-detached neighbour. The leaseholder has just changed their insurer. They are asking for my insurance company and to state if there have been any previous claims. Is that in any way justifiable? Or has anyone had this before? Personally I don't want to provide this info as…
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House insurance
Hi, Does anyone know the best time to buy house insurance? Mine is due on 1st August, I've just received my renewal quote and have done MSE comparison search. My renewal quote comes in cheaper at the moment
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HSBC Select & Cover being withdrawn
For the last few years, HSBC have offered a suite of insurance products known as "Select & Cover" this offered insurance for various things all in one place for a fixed monthly fee including; UK and European Car Breakdown cover Travel Insurance Excess insurance - covering excess on Travel, Car, Mobile Phone and Home…
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house insurance for online seller .
A bit of advise please . I received a message from my insurer to say that my policy is not valid as I keep stock in the house - I sell online with around 10 - 20k worth of stock at a time . Is there any insurance companies which offer a policy which covers both the house and business , I have no visitors except couriers…
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Problem with phone insurance claim
So in a bit of a weird situation.I've recently lost my phone, I've reported this to the police aswell as my network provider (EE). Currently i'm going through insurance claim with barclays tech pack, EE has sent all the required documents over and I've forwarded this onto my insurance company. All is well until the proof…
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Car Quote Declined
Just a quickie. I applied online for a car insurance quote today, and this was declined.I'd find this less weird if the company concerned weren't already insuring me as a named driver on my wife's two policies! Neither of us has had any accidents, convictions, or claims in the past 15 years, we own our home outright, and…
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Changed my car and insurer description of the car specs is wrong
Is it my responsibility to point out to my car insurer if they seem to have the wrong information about my new car? I used their online website to declare my new vehicle and I selected the exact model and specification I have purchased, which tied up between the list on their website selector, and the car specification…
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Car insurance for 17 year old
My daughter is about to turn 17, so I rang Aviva to add her to our car insurance policy as we planned to give her some additional driving experience while she's learning. Aviva say they cannot insure anyone under 21 on any basis on any motor product. I am stunned that such a major insurer takes such a stance. I understand…
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One Call car insurance
My car insurance renewal was due on 24th July with One Call. I found a cheaper quote with that and tried to contact One Call to cancel. The only way to do this was by Live Chat but every time i went on it there was over 40 people waiting. I therefore cancelled the Direct debit and mistakenly thought this would suffice.…
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Can anyone recommend a second home insurance company?
Direct line will no longer offer me second home insurance because they have changed their acceptance criteria, consequently I need to find an alternative and wondered if anyone can recommend a company?
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What do you do when your insurance company says they will not renew your home insurance whilst a cla
My daughter discovered foul water under the suspended floors. She contacted the insurance company. her claim was accepted. She was put into temporary accommodation while the house was dried out and the cause was found. That was a year ago. The insurance company Hastings Direct employed contractors that it was agreed were…
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How soon do "Incidents" get reported on the CUE Database?
Good morning. My question is about how soon things are logged, rather than if they are logged at all. Does anyone have any info on this? Will any incident that is reported/notified to an Insurer as a Potential Claim, immediately get logged on the Insurance Company's systems and then flow into the CUE. (I am not referring…
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Life Insurance/Critical Illness Cover
I have a call with Cavendish on Thursday about life insurance/critical illness cover, but I was wondering if I might be able to get some advice beforehand so that I feel more prepared. 2 of us, own the property as joint tenants, not married. I am 40, he is 49, both healthy. I'm thinking about life insurance to pay off…
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Home insurance and continuity of cover
Hi all, has anybody managed to successfully obtain continuity of cover for home insurance, continuing the previous homeowners policy. We are in the process of moving, we had a survey on the house that we are purchasing and the surveyor noted some cracks in between the original house and single story extension that was…
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Home insurance nightmare
Hi. Any help or advice would be greatly appreciated so we bought a house in July 2023. We had a level 3 RICS survey done before moving in and it showed no issues. The house was only built in 1992 so fairly new. In December after a few small cracks appeared we put in a claim in the insurance. I also called a few builders to…
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Hit and run - told insurance but not going for repair
An uninsured driver rear-ended my stationary car The police were involved So I told the insurance There is very minor damage I've got a quote and will be able to re-claim my excess as covered by my car ins. I cant do with the hassle of getting it sprayed, leaving it for a few days etc, etc I am aware even if I don't go for…
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Not sure on what to do
I've been a home owner since 1980s. Never made a claim own residence. One claim for rental in 2006. 2nd rental has a block policy, excess is 400 (off the top of my head) - water damage from flat above in this flat. To me, it looks not too bad but letting agent thinks should put in a claim as high moisture levels on wall…
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Garage falling down, potential damage to gas line and electrics, not covered by home insurance?
Hi all, my apologies if this is in the wrong thread or category; I'm new to this! Today we discovered the front wall of our garage is falling down, and is not attached to the house, and is instead supported by what appears to be a brick, extruding about 2-3 inches from the original external wall. This front facing wall of…