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Hastings is taking my money hostage - help!
Hi all I need help as Hastings is withholding a refund of hundreds of pounds for weeks and I can't seem to find out exactly why they are doing this or what my rights are. Any help? I cancelled car insurance within the 14 day cooling off period (because they wanted double premiums based on my risk profile actually going…
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Car Insurance Claim - Court Date
Could anyone please offer me any advice regarding the following… My unattended car was hit by a third party 2 years ago It was repaired and all settled…or so I thought My insurers however did not recover the costs and passed it to a solicitors I have now received a court date in London - to be there at 9.30am This is 3…
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Insurers backtracking after claim validated
I contacted a claims handler at my insurers and they requested validation of the claim to green light alternative accommodation cover, as I was put out of home as a result of the claim. The claim at the time was not validated but subsequently has been this month with an offer (minus alternative accommodation compensation).…
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eSure Home Insurance
Used the new MSE Compare+ Home Insurance and found some better quotes than my current Direct Line policy renewal this morning. The comparisons and tips to help reduce premiums are useful and it only took around 10 minutes to enter all the details. Hooray. But clicking through to buy from eSure has left me feeling wish I…
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Do I need specific cruise insurance 2 years in advance?
Hi, I need to arrange family travel insurance, and was about to pay for our standard policy, coving Europe for the year ahead, but I noticed that it asks if we need cover for a cruise. We have booked a cruise for 2027, so not within the year I'm looking for insurance for, but as far as I'm aware, travel insurance covers…
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Halifax Home Insurance - if you renew, do this first
Have just cancelled my home insurance with Halifax online Before I confirmed that I definitely did want to cancel it - I was shown this:
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Life assurance/critical illness
Just trying to gauge the cost of our cover, it’s a dual cover (obviously only pays out for the one of us but covers us both) it covers the cost of our mortgage for either death or critical illness, covers critical illness for children up to 25,000, and disability cover. Is this expensive? Good value? I have 0 idea!
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Aviva Zero car insurance - change of vehicle mid year
I recently changed my car from a Mercedes A180 to a Vauxhall Corsa and Aviva have not adjusted the amount or refunded me. Is it normal to leave the account unadjusted until the full renewal date which is five months away. It seems wrong to me!!!
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Short term car insurance
Hi everyone, After some advice please... I have a short term car lease, while I wait for my new car to arrive (via another lease).. I was just going to renew my short term car insurance to discover that it's actually invalid due to the lease being for less than 12 months (Ooopps!!!). I won't drive it again until this is…
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Amending a Will
My mother wishes to make a couple of changes to her will. One is to remove somebody and one to amend an amount bequeathed to her grandchildren. Someone has mentioned a codicil to me. Is this possible and do we need a solicitor for this? Or is the best bet to write a new will? Thanks
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Start date and end date for holiday insurance
Leave UK Feb 23rd, return on April 24th - is this 60 days total I need to be insured for?
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Spray foam loft insulation.
My parents house has the above. Recently she has found mould in her porch and downstairs toilet. She had a company clearing gutters when he noticed mould in the upstairs bedroom and took pictures for her to show her. She had some companies out to look at the roof. Anyway she went with a company and they have fixed the…
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Water Leak Insurance - Best Plan While on Benefits.
I live in a private multi storey building. We have obligatory building insurance. I got a knock on the door from factors, explaining that there was minor water leak coming through ceiling of property below. I then noticed slight water ingress in my property where the ceiling meets the wall - I am not a plumber but I…
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Is there any point in having life insurance?
Is there any point in me getting life insurance? I’m single with no children or other dependents. I own my house, mortgage will be paid off in the next 3-5 years. I’m 5 years from retirement. I’m in the LGPS which pays out a lump sum for death in service or retirement up to age 75. I’m organising a prepaid funeral plan.…
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Admiral multi-cover
Bought a new vehicle last week and can the admiral service team and asked for a quote to change vehicles on my policy. Received a quotation of £584 and went ahead and paid the premium to insure my car for the remainder of the policy. Got a call back later that day and was informed that they had made a mistake and i need to…
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Certificates of Structural adequacy
Hi When your insurance company employs a loss adjuster/assessor to act for them on a subsidence claim, and the adjuster/assessor issues the certificate of structural adequacy on behalf of your Insurer, what qualifications does the person who issues the certificate have to have please? Are there any FCA or FOC guidelines…
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Bathroom leak, damaged ceiling and planned replacement
Hi Any ideas or suggestions would be very welcome, I knew this house would have surprises I just hadn’t anticipated this. The house is a little unloved, the bathroom is very dated and so we had planned to replace it. The plumbers start tomorrow with the down stairs toilet before moving on to the bathroom next week. However…
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Motor insurance for over 80 year old driver
(also posted in the Motoring section) Hi, any advice welcome please My elderly friend is 83 still driving (only very local, I doubt he racks up 2k miles per year). He is still safe- I went out with him a couple of weeks ago to check. Drives a Volvo V50 He made an insurance claim last year, as someone drove into his parked…
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Advice please: car insurance 17 year old passed test
Thanks in advance for your thoughts. Here is my situation: I currently have car insurance that covers myself, my wife and my 19 year old daughter as drivers ... and ... two 17 year-old twin sons on provisional licences, which cost £765 per year. My 17 year-old son passed his driving test last week and the same insurance…
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Car insurance quote - claim cost
I'm renewing my car insurance and getting quotes. I had a no fault accident in January. On the comparison site it asks for the total claim cost. I had always assumed this was the cost to repair my car even if no fault - but when I rang my insurance company they said zero because the costs were claimed back from the third…
