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Ryanair verify mononymous ID charges
Hi there, My partner booked a flight through a third party, Ryanair then charger her ~£5 or so to verify her ID online. She is mononymous (just has a first name) so the verification didn't work, was charged nonetheless. The call centre told her to go to the check-in which subsequently charged her £55. Presumably she is…
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RyanAir refusing Post Office ID for UK flight - Do I have a claim?
Hi, I have a query I’m hoping someone can help me with. My son recently booked a flight with RyanAir to Dublin from Birmingham. He doesn’t have a passport but we checked the UK and Ireland’s government websites which clearly states that you do NOT need a passport to travel but a form of photo ID will be required. My son…
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Problems cancelling flight with budget airline when booked with Booking.com
Hi Hope anyone can provide some advice. I recently booked flights to Budapest and saw that flights from Luton with Wizz were cheapest going via Booking.com. I purchased the flights but unfortunately circumstances changed so I needed to cancel the flights. This is where the problems start. Booking.com say that I have to…
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Wrong car rental in Miami
Hi Guys, I rented a car from gocarentals.com from Miami Airport, we were given the wrong car and not even the right category. I have complained but the rental company are ignoring me and won’t help. i feel my only option is the small claims court, any advice please
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easyjet - 2024 release???
Hey, Going a way for a week to benidorm with my partner and son for the first time in May 2024. Booked a hotel via there own website. Booked return flights with Ryanair a few days ago. Worked out at £62 each including a 20k suit case and a 10k suitcase. Just need flights going. Right now Ryanair is roughly £120 each to get…
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Car hire claiming procedure
I hired a car in Italy for two weeks via Jet2. I took out extra insurance via Eversure and holiday insurance via Coverwise. After 50 miles I got a flat which when I checked I realised was a previous puncture that had been repaired by the now empty puncture repair kit in the boot. :D After about two hours of trying to get…
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Car hire excess insurance at the desk
Can anyone just confirm if what I’m thinking is correct please. It’s been a little while since I’ve hired a car. I think I’m right in thinking that the agents on site always want you to get their own all singing all dancing super cover so that you don’t need to worry about paying out any kind of excess. I always used to…
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Easyjet Car Rental Complaints
Does anyone have any contact details for Easyjet Car Rental customer services. I've tried using there online chat twice now to register a claim but there is no way of chatting to customer services just an AI bot.
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Momondo price trends
Hi all, I've booked my accomodation for a week away in Naples in November. When looking at flights on Momondo it suggests the cheapest time to book them is 3 weeks before I travel. How has everyone found the accuracy of the price trends? I'm wary of leaving it and needing to fork out an extra couple of hundred if the…
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Car hire excess
Renting a car in France later this month. It seems virtually impossible to find a policy for car hire which includes cover to the interior of the vehicle. With 2 young kids, 1 of which just scarred my wife's dashboard with a toy, I wonder why a) this is case, and b) how I can get cover for the interior of the hire card.
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Fullflex last minute - unfair fees
Hi, I wonder if you can help? I’m quite new to this and didn’t really know where else to turn so excuse me if this is in the wrong place. I’ve booked flights last December after being diagnosed with cancer, but also been told that we can travel. I purchased full flex flight insurance as I thought this would give me a good…
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Claiming back APD
Hi All, I hope someone can help me, I can't seem to find a definitive answer online. Back in early May my wife and I booked a holiday with Virgin Holidays, which consisted of return flights, accommodation for the last 8 days of the Holiday and a cruise from Port Canaveral for the first 7 days. The day before the trip, we…
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Virgin Atlantic refusing seat reservation refund
I paid for seat reservations on a recent trip to Boston to ensure that I had decent seats and were sitting with our young children. On the return flight the aircraft had changed and the seat reservations I made had been cancelled and we were no longer sitting together. Virgin has refused to refund the seat reservations on…
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Indian Airline Lost our checked luggage
Long story short, 1 of 4 bags never arrived at Heathrow. We flew on a UK issued return ticket. Missing bag was reported at Heathrow and tracker ref was provided. After 5 days was advised to contact airline. no sign of the bag. After 21 days bag still not found, airline states its now deemed lost as per many international…
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Currency swap with colleague
For various reasons I have ended up with a lot of euros (1000+) which I won’t need for the foreseeable future. A colleague has suggested buying them from me (at xe.com rate) to save us both conversion costs. And I’m hoping for suggestions how we could do this transaction electronically (one has starling, the other wise…
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Car hire; Credit Card changed, have to cancel booking
Has anyone else seen this? Back last December I prebooked and paid for Car Hire in France using my Jaja credit card. With Europcar. Jaja have since cancelled my CC account (along with many others, plenty of threads about that on this forum and elsewhere) As Hols are approaching I checked the details of the Car hire.…
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Can't make new flight time as not in the country!!
Hello. I booked separate non refundable flights via Trip.Com for a day trip Leeds to Dublin 0830 land 0930. Return 2230 land 2330. Same day 16/11/23. Trip.com have said thay the return flight is now cancelled so have booked me onto the ONLY other return flight that day, at 0730, land 0830 in leeds. Except this return…
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Best way to take money to Philippines?
I am wondering what is the best (and safest) way to take money when I go to the Philippines next month, whether it be using my credit card, taking a pre-paid card, or getting cash before I go., or a combination of them all? I will need approximately £1000 worth of Peso whilst I am there, using my debit card is out of the…
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Air Canada damaged checked in bags
Travelled with Air Canada from London Heathrow to Cancun, Mexico (transiting Toronto, Canada). They damaged 4x checked in bags which arrived broken and goods stolen from inside at least one bag. Bags received at our final destination at Cancun, Mexico and Baggage handling staff reported immediately and they issued the…
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flight changed by two hours
Easyjet changed both our outbound and inbound flights by two hours 15 minutes, then two weeks later changed them again to two hours. So our flights were going out and coming back two hours earlier than originally booked. We cannot travel because of this, but trying to get an answer from Easyjet about refunds etc is…
