Flight time extended by 5 hours - compensation available?

Tijayfly
Forumite Posts: 5
Forumite

I have a flight booked from through BA for December, which has two legs. Both legs are BA codeshares - the first leg is with Finnair, and the second with JAL.
The flight with JAL has recently had its predicted arrival time extended by 5 hours, although the departure time remains the same.
I'm aware there is compensation available for delays en-route, and advance changes in departure time, but are there any possibilities to get the flight changed or (partially?) refunded if the airline extends the arrival time in advance?
The flight with JAL has recently had its predicted arrival time extended by 5 hours, although the departure time remains the same.
I'm aware there is compensation available for delays en-route, and advance changes in departure time, but are there any possibilities to get the flight changed or (partially?) refunded if the airline extends the arrival time in advance?
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Where does the JAL leg fly from and to ?
If it is Helsinki to Japan then the "normal route" is no longer available due to the disinclination of many airlines to use Russian airspace.
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Something wrong somewhere, I can't see how a flight time can extend by 5 hours.....unless they is a re-route to avoid air space of a country that has declared a no fly zone or Japan has diplomatic problems with flying in their airspace. Even then it is usually at short notice and for a limited time eg flights over Niger were re-routed a couple of days ago due to a coup.
Care to share the JAL flight number?
Anything notified more than 14 days in advance gives you cancellation and possibly re-routing options, it doesn't give you compensation.I'm a Forum Ambassador on The Coronavirus Boards as well as the housing, mortgages and student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
Not sure where the 5 hours is from.
Finland to Japan is currently routed north then west over the northern Greenland, south through Bering Strait,North Pacific to Japan.
taking about 12.5 hours. Great circle route which goes over Russia takes less than 10 hours, but isn't an option.
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if this is JAL48 then the pre-Ukraine situation duration was 9hrs 30mins, currently with the large detour required they are publishing it as 14hrs 5mins although from flightaware it is more commonly taking 13 to 13.5hours
As the end date of the situation is unknown, no-one can say when the previous route will be available again,JAL are showing 9hrs 30 from end March (start of Summer timetable) but that may well change also.
OP you mention getting flight changed...do you mean to fly to a different destination or are you hoping to find an airline that will take you through Russian airspace to shorten the flying time?
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Notification of the change this far in advance would mean no compensation due. You might be entitled to cancel for a refund, or look of there's any other routing options available, you'd have to talk to BA.
Sounds as if it is the diversion due to Russian airspace, so not really within the airline's control anyway.0 -
Finnair are going the other way, SSW and then over Romania and the southern Black Sea, the last 4 days it has taken 12 hours 30 minutes.0
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Ayr_Rage said:Finnair are going the other way, SSW and then over Romania and the southern Black Sea, the last 4 days it has taken 12 hours 30 minutes.0
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daveyjp said:Ayr_Rage said:Finnair are going the other way, SSW and then over Romania and the southern Black Sea, the last 4 days it has taken 12 hours 30 minutes.0
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Had this with ANA last year. There isn't anything, it's due to the war in Ukraine and the airline won't be liable for that.It's made worse because you have to go via Helsinki. Even direct from LHR it adds a couple of hours.0
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Tijayfly said:are there any possibilities to get the flight changed or (partially?) refunded if the airline extends the arrival time in advance?0
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