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Family Lane at Security (Manchester) - Can ALL the family use it?
As title really.. All the family are flying out together. 5 adults and 1 toddler of 2yo. Can we all use the free Family fast-track lane? or just the toddler and Mum & Dad ?
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Travel agent v online flight booking?
I am planning to travel to Australia in September to visit my daughter and family. I've been 3 times. Twice I booked myself through a travel agent, once my daughter booked online. She is pushing me not to use a travel agent. It involved a 3 hour train journey (from a 10 minute walk from my house right into the airport) and…
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Has anyone been successful in obtaining a refund from Vueling Airlines??
I have been trying since 7th February when Vueling changed our flight resulting in us having to book through another airline as they no longer flew to our destination in the timescale. I was told the refund would be paid within 7 days, it never arrived, unable to contact by telephone having gone through a continuous…
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Bristol airport parking
Holiday Extras have often been reported for their misleadingly worded cancellation policy which usually leads to their “free cancellation “ meaning they will only give vouchers. I can’t find any way out of using them to book Bristol airport silver zone. Does anyone know of another way? I know they seem to have taken over…
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Loading a Prepaid Card from a USD Account
Hello, peeps. I have a USD account with a UK bank, and it would be really useful to be able to spend those dollars while travelling in the US without having to translate them into GBP and then back to USD again due to fees and exchange rate variances. My bank cannot offer a US debit card for that account and I'm not able…
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Esky - What have I paid for?
Evening all. Made a bit of a !!!!!! up when booking some flights. I tend to use price comparison sites and Skyscanner etc and then go and book direct with the airline. Sometimes it’s cheaper booking direct but it’s rarely more expensive than using a third party. The flights I wanted were short notice and there were only 4…
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Flight Cancellation Refund
Last week I had a e-mail from Ryanair titled "Ryanair Schedule Change" giving me the options of accepting new times, flight change or refund. When I checked my flight times the only one had changed was the inbound by just by 5 mins. Thought it was strange as the rule is 5 hour or over for a refund. As was planning to go…
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Carwiz - Car rental scam
We brought the car back in an excellent condition. We even went for a car wash before, because we expected problems with Carwiz in Cluj-Napoca, Romania, after we read the more than 500 Carwiz customer reviews on Trustpilot. The scam spectrum reported there ranges from extra cash grabbing for cleaning to damage scams.…
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JET2 Admin Costs
If any forum members use Jet2 for flights and/or holidays then it may be wise to ensure all the information inputted is 100% correct. Jet2's charge is £150 for any changes, even if it's to fix a spelling mistake.
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Using old euro notes
I’ve not been abroad since a few years before the pandemic and had kept all the currency I had left from before rather than exchange it back. I also inherited some other currency after my parents died. This is all paper rather than polymer notes. I read that older euro notes don’t get taken out of circulation as ours do…
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Has anyone taken on Easyjet & won?
Long story short - I booked flights during Covid times, when free flight changes were allowed. I wasn't able to travel on the intended dates, but the flights for when I wanted to change them to hadn't been released yet. I called & spoke to Easyjet Customer Services, who told me that I should book as far in advance as I…
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Ryanair verify mononymous ID charges
Hi there, My partner booked a flight through a third party, Ryanair then charger her ~£5 or so to verify her ID online. She is mononymous (just has a first name) so the verification didn't work, was charged nonetheless. The call centre told her to go to the check-in which subsequently charged her £55. Presumably she is…
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RyanAir refusing Post Office ID for UK flight - Do I have a claim?
Hi, I have a query I’m hoping someone can help me with. My son recently booked a flight with RyanAir to Dublin from Birmingham. He doesn’t have a passport but we checked the UK and Ireland’s government websites which clearly states that you do NOT need a passport to travel but a form of photo ID will be required. My son…
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Problems cancelling flight with budget airline when booked with Booking.com
Hi Hope anyone can provide some advice. I recently booked flights to Budapest and saw that flights from Luton with Wizz were cheapest going via Booking.com. I purchased the flights but unfortunately circumstances changed so I needed to cancel the flights. This is where the problems start. Booking.com say that I have to…
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Wrong car rental in Miami
Hi Guys, I rented a car from gocarentals.com from Miami Airport, we were given the wrong car and not even the right category. I have complained but the rental company are ignoring me and won’t help. i feel my only option is the small claims court, any advice please
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easyjet - 2024 release???
Hey, Going a way for a week to benidorm with my partner and son for the first time in May 2024. Booked a hotel via there own website. Booked return flights with Ryanair a few days ago. Worked out at £62 each including a 20k suit case and a 10k suitcase. Just need flights going. Right now Ryanair is roughly £120 each to get…
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Car hire claiming procedure
I hired a car in Italy for two weeks via Jet2. I took out extra insurance via Eversure and holiday insurance via Coverwise. After 50 miles I got a flat which when I checked I realised was a previous puncture that had been repaired by the now empty puncture repair kit in the boot. :D After about two hours of trying to get…
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Car hire excess insurance at the desk
Can anyone just confirm if what I’m thinking is correct please. It’s been a little while since I’ve hired a car. I think I’m right in thinking that the agents on site always want you to get their own all singing all dancing super cover so that you don’t need to worry about paying out any kind of excess. I always used to…
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Easyjet Car Rental Complaints
Does anyone have any contact details for Easyjet Car Rental customer services. I've tried using there online chat twice now to register a claim but there is no way of chatting to customer services just an AI bot.
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Momondo price trends
Hi all, I've booked my accomodation for a week away in Naples in November. When looking at flights on Momondo it suggests the cheapest time to book them is 3 weeks before I travel. How has everyone found the accuracy of the price trends? I'm wary of leaving it and needing to fork out an extra couple of hundred if the…
