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E.On ignoring intermediate meter readings!
Like a lot of peeps, my Fixonline 3 finished on 2nd Dec, I was defaulted back to Energyonline until 12th Dec then signed up for SaveOnline 4 from 12 Dec Anticipating this, I used the website to give E.On readings on 28th Nov and 12 Dec, and really cut back on use while on the expensive Energyonline tariff for 10 days. My…
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Moved into new house. Disputed meter reading. Help!
Hi Just moved into a new house on Dec 13 and provided the existing dual fuel suppler (edf energy) of the meter reading on the day we moved in. Despite giving my name etc to register with them, I received today a bill at the property addressed to the occupier for a bill for 1 days usage covering the day we moved in to the…
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Carbon Monoxide Poisoning due to neglegence!
Mysel and my partner own our own home and have a 15 month old daughter. Before christmas our heating stopped working, we got a British Gas engineer out on 21st December and was told that the pipes had frozen up, he checked the boiler (back boiler) and told us that it was unsafe and he condemmed it. He told us that they…
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Reading a dial meter: which instructions are right??
We have a dial meter for electricity and I have always found it problematic. Today I had to submit a reading to a new site: www.myreading.net, and realised their instructions, published below, are completely different from the usual ones. I also found the other type of instructions vary slightly but the two I am publishing…
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EDF E7 standard to EDF E7 Energy Discount Plan v4
Looks cheaper from their letter and I suppose we'll have to move to it, but what will happen to it come the end of the price freeze on 1 March 2011 - will it be up by proportionally more than the standard E7. Can anyone see anything wrong with the calculations I did here, please? The other thing is whenever I use a price…
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too much? too little? just about right?
Hey all, Recently moved house and would like your views on our gas and elec consumption/pricing. We are with EON on Save Online 3 powering a 4 bed detached (2 adults, 2 under 5's) On 13 Dec 2010 we sent readings of: Gas - 05771 Elec Normal - 00371 Elec Low - 00412 On 2 Jan 2011 i have just sent readings of: Gas - 5909 Elec…
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Atlantic price increase
Official MoneySavingExpert.com Insert What's this about? Atlantic has just announced price increases for its customers, yet it has backdated these to August meaning you will be forced to pay increased energy costs for the last three months. Can it do that? Ofgem says Atlantic's within its rights to do this provided they…
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british gas electricity direct debit increase 70%
Hi, I have both gas and elec w British Gas for a double bedroom flat since Nov 2009 with a paper free billing and a monthly debit of £29 for elec and £30 for gas. They just raised this from end of Jan onwards to become £49 for elec and £33 for gas. I've logged in and saw my elec account has a credit of £50. Last payment in…
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sign online 20
hi all, just switched new years eve to npowers sign online 20, from their standard prices my findings are that for standard prices are as follows electric unit rate upto 728kw/h 17.12p unit rate after 728kw/h 13.39p gas unit rate upto 4572 kwh 7.532p unit rate over 4572 kwh 2.644p these are what my standard bill will be…
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£414 gas bill!!!!
I wondered if anyone can help....I've just had a gas bill from EDF for the period 29/9 - 21/12 for a shocking £414.81. Now I know it has been cold but this is the highest gas bill I have ever had in the 4 years of living in this property. It's a 3 bed, 3 storey semi, we don't have the heating on all the time (although it…
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EDF Automated calls - wrong number!
I keep getting automated calls from EDF "please contact us" - the silly thing is that the "customer" they are looking for is not me! It seems to happen every three months - this is really annoying and I even told the customer representative last time that they have the wrong number but it doesn't seem to stop.. Didn't one…
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No Hot Water or Heating - Help!
Guys, I had a problem earlier this week whereby the boiler pressure was dropping below 1 bar. After some investigation, I learned that there were a couple of rads leaking. I managed to resolve these leaks by using some thread seal tape. Once sealed, the boil was refired and everything came back on. The hot water was…
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Npower January 2011 60% price HIKE
Hi I am Npower customer on the Web15 online tarrif. Having been informed by letter in mid december that Npower was increasing my tarrif inline i presumed with other current suppliers IE 5% or there abouts in january, imagine my suprise a week later when the second letter arrived telling me my new tarrif would by increased…
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EON demanding £6000
I have a guest house which is also used as our family home. As it's a guest house EON installed a business electricity meter that charges 2 different rates, one rate for day time and the other rate for night time and weekend use. Regularly they come to read the meter and bill us accordingly. Unfortunately they have just…
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Eon meter reader
Has anyone else had a problem with the standard of EON meter readers? I had one call today to read my meter. Fair enough. But I saw him walking down our road, and when he reached our driveway he took a drag from a cigarette, flicked the butt onto the verge, then spat on the pavement. The result was that when he came into…
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Can this be right?
last week I had a new Worcester Bosch 24i Junior boiler fitted by an accredited fitter. I live in a 2 bedroomed, end terrace house, with one bathroom and 6 radiators. The heating is coming on at 5.45 am and taking 8 hours to reach the comfort temperature of 20 .5 degrees when on heat setting 5, when turned to maximum it is…
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What are Scottish Power playing at? Help please
Please help me make sense of this recent bill and proposed increase from Scottish Power. 3 bed upstairs flat -shared tenancy so TV in every room (generally left on standby - I know it uses money!!).The flat has double glazing and recent loft insulation. Gas Hob, gas central heating and brand new boiler (12 months old),…
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Do they all do this?
I had an npower combined bill. I phoned up with a reading for one fuel and was asked for a reading for the other one. I said that their estimate was fine but they were pushy, so I gave a reading. I've now had a revised bill which has been increased by £20 for an extra 5 units. When I queried this, they said that this was…
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Cant find out who gas supplier is
I have now been in my flat for a year, and I still can't find out who my gas supplier is, despite phoning round various gas companies on several occasions. When I first moved in and couldnt find out who it was I figured I would just wait til a gas bill materialised, but I have never received a gas bill from anyone. Someone…
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How to change from meter?
Hi there, My mum owns a house and rents it out, but her current tenant is moving out. I am moving in for a couple of years before moving on again. The current tenant has one of those meters with the card or key to top up the electricity. Which, I understand, is ridiculously expensive? I wanted to get away from the meter…