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Utility Bills
Hello, Myself and my boyfriend are looking at moving into a 2 bedroom flat in Bristol. We are having difficulty finding out approximately how much each month we need to allocate for bills, such as Gas, Electric and Water. If you have any information regarding average costs for a 1/2 bedroom flat could you please let me…
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Changing from Heatwise
My partners house was built in 1995 - she moved into it from new. It has always had gas central heating and gas heated water. It has never had storage heaters. It had a Heatwise meter fitted when it was built. As far as I can ascertain this was totally the wrong meter for the house. Why? Haven't a clue. She is with E-on…
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Southern Electric say BT is Indian Owned
Much amusement yesterday as Southern Electric's Doorstep Seller tried various idiotic techniques to sell me their gas and leccy. All sorts of rubbish that prices from EDF had gone up and Southern were miles cheaper.Quoting me rates which don't appear as part of any tariff on their price lists. Giving me sob stories about…
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Electricity Meter - Test as readings so high
I am concerned that my units used are so high, though I dont have records going back too far (and my supplier npower only read the meter annually and I am on direct debit payments). Comparing my units used this year with my sis who has a similar house, appliances etc and who uses exactly half the units I do!! So I asked…
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npower are a rip off!
ive moved house and now with b gas but have to pay old npower bills from old house only just got bill today and it said final reminder! said if i dnt pay they sending a debt collector! i havent had any bills just the final remainder! i rang them up after been on hold for 20 mins! to be told they sent 4 reminders! i didnt…
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Eon online management
Just entered my meter readings as I do at the end of every month. This time instead of just saying thank you for your readings, it gave me a revised note of my credit and asked if I wanted a bill created although this isn't the normal time for a quarterly bill. Is this a new thing? Does it basically mean I can produce a…
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Energy Comparison Websites - build in discounts?
Hi! Does anyone know if the energy comparison websites build in the available discounts into the prices in their output when you do a comparison. E.g. you get a £100 dual fuel discount with npower if you pay by direct debit - is that baked in to the numbers they crunch or is this additional adjustment I need to make?…
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EDF complaints email address?
Hello Having a lot of trouble with EDF switch and have sent 2 emails which have had no reply and another today. http://forums.moneysavingexpert.com/showthread.php?p=39956182#post39956182 Does anyone have a fast-track address I can use? director@edf.com or similar? I need to go to the top as the service is just ridiculous.…
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Eon question
I am now on Eon Price Protection 17 but intend to change to one of their other products. I am tempted to change to the Save Online tariff but wonder if the Fix Online would be recommended. Has anyone got any views or opinions please on which is the best. I live in a small semi-detached house with 5 adults with about a…
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First big Gas bill has arrived
My first big gas bill has arrived. I pay £18 a month to EDF and the bill has come to £75 after all their piddly little discounts!! Has anyone else had their bills yet and were you shocked or quite pleased! I live on my own so I was shocked!! Heating is going off January 1st instead of March 1st!! mrs s
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Energy switch for first time
I was wondering if anyone could give me some advice?! I'm a first time home owner and when I moved in to my flat I stupidly just accepted the developers preferred supplier (naively thinking that of course they'll give me the cheapest deal...) I'm currently on Scottish Power's extortionate online standard tariff…
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British gas power flush
i have bg home-care, last year my boiler cut out several times but was easy to reset, however i called bg and asked them to take a look, i was told it was a motherboard that was faulty and was covered under policy...result, until it did it again in December, had got engineer out who opened my boiler and told me it was due…
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New house ... Bills!
hi, i have just brought a new house and i am trying to estimate how much bils ar going to cost ....every comparison site is asking me for current payments....i have none! does anyone have any suggestions of how to search? thanks
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No boiler for 7-10 days...can I do anything?
Have just received a message on my answerphone from British gas who came out to look at my boiler yesterday. They told me yesterday they would order the part they needed and come back to fix it today. The message on my answerphone was that their supplier is out of stock for the part they require and it could take 7-10 days…
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Cost of gas on a pre-payment meter
Hello I've lived in a rented one bedroom flat for the past two years and have always been slightly concerned with the cost of our gas, which is on a pre-payment card meter. Typically, we pay about £20 a week during the 'winter' months (Oct-Apr) and then £20 every two or three weeks in the summer months when the central…
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HELP!!! EON Prices
I am a EON customer and live in a 2 bedroom purpose built flat in Essex. I live alone but do have underfloor heating! :( EON didnt invoice me for the first 14months of me living here due to a computer glitch! Then I got a bill for £3000 approx. After querying the bill I decided to look elsewhere but as I owed them money…
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Who is responsible for gas pipes and meter box
We have recently moved into an older property and in order to upgrade the boiler we need to move the current gas meter box from half way down the garden to just outside the house. We have had a quote from Scottish Gas Network for £4,200.00 to replace the pipes from the main road to the property and move the box. Surely…
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Dead gas meter - what rules apply?
I've got a conventional (i.e. non-prepayment) gas meter, and my supplier is Eon. I got a request from them to provide a meter reading, but when I went to look, the LCD display is blank, and the red LED that used to flash periodically no longer flashes. So I phoned and told them, and they say the meter needs to be replaced,…
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Scottish Power
Can they do this? My elderly mother has been with Scottish Power for nearly 2 years. They have now moved her to Online Energy Saver 7 until 30/11/11. They have said "Just so you know, if you choose to leave before this offer ends, we may have to charge a cancellation fee of £30." We have until 17/01/11 to decide whether to…
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SP just increased DD to £106!!
Hi, I moved into my house in June and registered with Scottish Power and I'm on their online standard tariff. I do not know a thing about utilities but their getting really high so need to sort it out. SP have just emailed me to say my Direct Debit will be increasing to £106 a month. I have a £122 debit at the moment so…