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WRONG DELIVERY ADDRESS FOR PARCEL
Can anyone advise if i have any options after selecting the wrong address for a delivery, which has also been delivered and accepted by the homeowner! I registerred for a new account when placing an online order and rather than the usual method of entering your Post Code and selecting your address from the list you type…
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eBay discount promotion fee offers
Hi. Has anyone had an offers for this weekend? I normally use an only post on this site which has links to discount listing offers but when I find it it says expired. Used to work all previous weeks. Maybe there won’t be any as it’s close to Christmas? if anyone has a link for this weekend please let me know. Thanks.
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Buyer Claiming INR when tracking says delivered
I've had a buyer opened a INR case stating their item has not been delivered but the tracking says it has. How do I proceed with this case please as not had this before?
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Safe to pay by Bank Transfer on Gumtree?
I'm looking to buy a second hand phone off Gumtree and the seller wants paid by bank transfer. If the seller reports the phone as lost, would the bank assist in claiming the money back if I could provide a police report number?
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How to post a boxed item with item details and pictures on outside of box.
I currently have a branded smart oven for sale on ebay. In original box which had pictures and details etc of contents. Which it needs to stay in for the safety of the oven. I will send it Royal Mail tracked. Without putting it into an even bigger box what else can I use to wrap it in? I don't think bin bags taped on are…
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Packlink Woes
I have had three Packlink transactions appear on my PayPal account today for £3.18 each. When I use the Packlink website, it tells me the invoice number I am inputting is incorrect, I haven't sold anything on eBay this week, nor have I had any excess weight charges from other parcels. When I try and raise a claim with…
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How long to wait for buyer to reply (collection item)?
I've since read the sticky about collection, but admit I'd listed my item before I even considered problems. I had a listing for a collection only item. It's bulky, heavy, but fragile and not unique, although people tend to look for these second hand, as they are so expensive new. I'd seen this item be sold several times…
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Royal Mail barcoding stamps - existing stamps valid only until 31 Jan 2023
Just a heads up - RM are now issuing all definitive stamps with attached barcodes (as I understand it) - presumably this is to allocate each stamp a serial number so it can't be used twice? Also the barcodes can be scanned by eg your phone for advertising messages etc. Existing stamps will only be valid until 2023 so just…
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Parcel post to Germany
I'm trying to return a high value heavy parcel item (12kg) back to a firm in Germany for a refund but am having an impossible time trying to find a courier or postal service that will allow me to complete the full customs requirements online, I have all the relevant details from the company, vat details/EORI number etc.…
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Shiply courier item not delivered
Hi, am new here and looking for some advice as I'm feeling a bit desperate. I won an eBay auction for a Victorian door (for £250) and used Shiply to find a courier. I've used Shiply before and not had a problem so didn't hesitate to book a company called Easy couriers/EJP couriers who have generally excellent reviews, and…
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Royal Mail last posting dates
This link takes you through to PDF lists for last posting dates for RM and PO this Christmas Royal Mail at Christmas | Royal Mail
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Didn’t know this about best offers
Someone made me a ‘best offer’ for one of my items. Whilst I was considering it, the same person then bid my starting price (which was lower than the offer) and that automatically cancelled their offer. Must admit i didn’t think you could effectively withdraw your offer by bidding lower, though the offer was binding.
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Parcelforce Customs!!
Hi everyone, I'm new here but I just had a question regarding Parcelforce customs. I have what parcel force class as a high value item (over £900) that has been in customs since the 23 November 2023. I contacted Parcelforce last week to ask about where it was, and they told me to email pfw-ccb@parcelforce.co.uk and ask…
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Restricted item, kept by eBay
Hi . After contacting eBay to ask why an item I'd sold was not going to be delivered I've been sent the following message. They've given me no explanation as to why a new, unused motorbike carburettor is a restricted item! The message says that the buyer will have his money refunded. However eBay will NOT return the item…
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Help with FedEx tracking
I've been sent a tracking number from a company I have ordered goods from. They've sent me a link to this parcel. Is the Taynuilt, GB address at the bottom the delivery address for the parcel? If so, it's not mine. If this is my parcel it's going a very odd route to me in East Anglia!
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absolute proof ebay reps don't understand ebay
I have had several messages from a potential buyer, red flag type questions. Not paying attention I accidentally counter offered an offer from them - and then got more and more questions- asking for extra photos, asking whether marks are a cameral flash or damage- all on a sub £10 vintage item. (I have a full description…
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Can I use my own stamps with Tracked 24 or Tracked 48 at the PO counter ?
I need to get a medium sized parcel over 5 kg to portsmouth from london it must arrive by Thursday 14th dec as the buyer leaves the country early friday15th dec . Whats the best option using the PO counter early mon morning I had preferred to use up some old Xmas stamps but that may not be possible . Can anyone help with…
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AI descriptions on ebay
Has anyone tried the new AI generated descriptions when selling? I have been waiting for an opportunity to give it a go and was quite impressed. The information is mainly taken from the item specifics and possibly similar listing. They can be a bit 'wordy' but you have the opportunity to edit before listing. At least…
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How much stamp do I need / why does PO charge 10p more?
I'm sending 2nd class large letter 250g. Royal mail website say £2.30 Post office website say £2.40 If I were putting stamp on the envelope, how much do I need???? Is it only £2.4 if I were to pay over the counter for PO 'label' (the big square one)
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eBay postage delivery confirmation
Not something I do regularly but once in a while I sell a low cost item and I'm sure for some time I've been sending using standard 2nd class postage purchased through eBay and in eBay a delivery confirmation gets recorded (obviously no tracking) Either I'm dreaming or this has stopped working recently?
