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Ebay no common sense

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I've got a business on eBay selling sex toys needless to say a lot  of buyers don't want t o give feedback so ebay has penalised me saying my feedback is low even though I have no negative or neutral feedbacks I decided to open my shop costing  £90 for unlimited listing's I had 1000 listing's in there,  they immediately reduced my limit to 100 items due to my feedback it's rudiculous does anyone at ebay have a business brain? are they running a business? I was selling going over 500 per month now ill be lucky to make £50 less their shop fee now so probably on a loss 🤬
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  • soolin
    soolin Posts: 74,172 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Cranerr said:
    I've got a business on eBay selling sex toys needless to say a lot  of buyers don't want t o give feedback so ebay has penalised me saying my feedback is low even though I have no negative or neutral feedbacks I decided to open my shop costing  £90 for unlimited listing's I had 1000 listing's in there,  they immediately reduced my limit to 100 items due to my feedback it's rudiculous does anyone at ebay have a business brain? are they running a business? I was selling going over 500 per month now ill be lucky to make £50 less their shop fee now so probably on a loss 🤬
    Sorry but I'm not sure you are seeing the whole picture here. Low feedback return is not a reason why ebay would penalise anyone, most of us get very little feedback now. If they did limit us due to feedback return most of us would have been struggling by now.

    What's your overalls eller dashboard like, are all your business policies correct and up to date and are you fully compliant with the many rules and restrictions that surround adult items in the UK on ebay.



    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • TimeLord1
    TimeLord1 Posts: 955 Forumite
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    I think he means Top Rated seller badge possibly?
  • soolin
    soolin Posts: 74,172 Ambassador
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    TimeLord1 said:
    I think he means Top Rated seller badge possibly?
    That doesn't impact the number of listings allowed and isn't based on percentage of feedback received either though. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • TimeLord1
    TimeLord1 Posts: 955 Forumite
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    soolin said:
    TimeLord1 said:
    I think he means Top Rated seller badge possibly?
    That doesn't impact the number of listings allowed and isn't based on percentage of feedback received either though. 
    I was thinking perhaps he was previously private seller? Opened up a store and lost his private seller allocation.
  • TimeLord1
    TimeLord1 Posts: 955 Forumite
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    edited 5 August 2024 at 5:05PM
    I don't recall that price unless they've changed it ?

    (£90 for unlimited listing's)

  • soolin
    soolin Posts: 74,172 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    TimeLord1 said:
    soolin said:
    TimeLord1 said:
    I think he means Top Rated seller badge possibly?
    That doesn't impact the number of listings allowed and isn't based on percentage of feedback received either though. 
    I was thinking perhaps he was previously private seller? Opened up a store and lost his private seller allocation.
    I'm not sure I read that in there at all- as if you switch a private to a business then you don't lose your 'limits',and I suspect we'll never hear again from this poster so this whole story will remain a mystery.

    There's obviously some misunderstanding somewhere though as OP mentions paying £90 pm for his shop for unlimited listings and that's wrong. The Featured shop is £77 PM before VAT so probably that one an that doesn't have unlimited listings only 1500 BINs and 600 auctions PM.

    None of this makes any sense at all, but as I said earlier, it will almost certainly remain a mystery. 

    EDIT - just to pick up on your 'private' point, about 10 years ago there used to be a shop available for private sellers i'm not sure if it even still exists. That was about £10 per month and doesn't fit with the £90 pm shop fee, but it used to be limited to 100 listings . That would tie in with the 100 listings  (although it used to be possible to just add more and pay for the extras - so that doesn't make sense either. It would also seem unlikely that a private seller would pass the requirements on ebay to sell adult goods, which is strongly regulated on ebay UK, as a private seller. 


    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • TimeLord1
    TimeLord1 Posts: 955 Forumite
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    Yes, I recall the private seller shop; I think it was if you went over a set amount and if you wished to list above that limit. They allocated so many auctions and buy it now for a set price. And it wasn't popular because people just waited for the next free allocation.  

    You are probably right, seeing what's lawful maybe?
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,359 Forumite
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    edited 5 August 2024 at 8:54PM
    You need approval to sell sex toys, seems odd eBay would approve the account and then limit it without a valid reason (I agree number of people not leaving feedback doesn't have any impact), did you get approval before selling such items OP? 
    In the game of chess you can never let your adversary see your pieces
  • Mr.Generous
    Mr.Generous Posts: 3,995 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Are they new or second hand?
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
  • Pollycat
    Pollycat Posts: 35,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Are they new or second hand?
    Yuk!
    That's gross. 🤮 🤢
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