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Tracking showing item delivered but buyer says he hasn't received it.
Desperately need some guidance as this is the first time I am dealing with this sort of query. I am the seller. Sent a parcel 2nd class tracked. Tracking shows delivered. Buyer says he was home all day but no one has delivered anything and not knocked on door or rung the bell. I have asked him to look around for safe…
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Returning 7kg item - EBay supplied free RM QR code
Large item really ( 10 inch rim trailer wheel plus tyre ) was bought with free postage ( obviously factored into the BIN price ) but I needed it asap - unfortunately didn’t quite arrive in time so didn’t use it ( was there when I got back from the job ) sent via DHL Started return process - does state they accept buyer…
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EBay search is nonsense.
If eBay were a person I would suggest they’d had to much to drink at lunchtime, the search has gone mad. I’m looking for a particular pair of sunglasses , using the eBay web page I put the brand in and the word sunglasses. The first thing that comes up is a Disney DVD from Australia, which doesn’t include the word…
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Seller getting ratty about me collecting an item!
Hi! . . I won and paid for, a fairly large wooden case tape recorder last Monday and paid the final bid price to the Seller promptly! . . .I advised the seller straight away after winning the item, that whilst I have access to a car I am unable to drive it myself due to having had eye surgery and would be relying on my…
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Complete Savings Cashback and Ebay
Hi All, I received a message today from "Complete Savings" after I made a purchase on Ebay to advise that I was due some cashback on a future purchase. It looks like an obvious scam but I wanted to double check, can anyone confirm? Thanks in advance
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Quick eBay fee question
How much are eBay’s fees on a sale? Is it 10% of what you sell an item for? thanks
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Ebay warning. Bid against yourself
As a user of ebay for over 20 years i recently discovered it was possible to bid against myself. Having placed a bid on an item in an auction i was the highest bidder for several days despite the reserve price not being met. As the auction end drew closer and after a bit more research on the product in question i decided i…
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Another delivery story….
How do buyers think this works, sold a necklace Sunday, price fetched was a bit more than I expected, was priced for normal 2nd class parcel but I paid the bit extra for tracked 48 just to get a bit extra protection (I new it doesn’t have a great rep on here 🙂 ), sent Monday. Ebay tracking said it was delivered today (so…
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How can I prove my parcel wasn’t delivered?
I ordered a plastic storage box online. A logistics company was delivering it (none of the usual ones) and they arrived as scheduled. The driver said he didn’t have our parcel as the only thing he had left on his truck was a parcel saying 2 of 2 and we were only getting 1 item. He said he had mis delivered at the previous…
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Ebay seller small claims court threat
So I’ve been having a issue with eBay, where I sold an item, posted it special delivery next day received all confirmation from Royal Mail and buyer opened a claim a few days later saying it wasn’t delivered to him. He claims, he spoke to Royal Mail who confirmed they delivered incorrectly and they told him to ask seller…
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Vinted postage options.
I'm hoping to start selling some clothes with Vinted. I have only just joined Vinted, and just trying to get to grips with all the guidelines. I can see that it is quite different to shpok etc. I've tried to read the info on the app, but please can I check a couple of things with people who sell on Vinted please. With…
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Amazon let down very important delivery and cost us loss money
Hi, At this second I am extremely furious with Amazon, I have been member and shop tons there for 5 years with great track record I believe, we shop everything there unless groceries, I have multiple occassions item is not delivered on time as they promised and I generally not bothered, but this one particular order I…
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Ebay no common sense
I've got a business on eBay selling sex toys needless to say a lot of buyers don't want t o give feedback so ebay has penalised me saying my feedback is low even though I have no negative or neutral feedbacks I decided to open my shop costing £90 for unlimited listing's I had 1000 listing's in there, they immediately…
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Ebay sold items
Now called Orders. Really, what's the point !
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eBay, how do I undo 'payment received'?
Hi, I accidentally clicked 'payment received' for an item I sold at the weekend to an overseas buyer, my fault for rushing. There used to be an option to undo payment received but I can't see it. Is there a way that I can mark it as still outstanding? TIA
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Ebay purchase history
Another new annoying feature, On my purchase history underneath each purchased item is now an advert/sponsored items listing for "Frequently Bought Together " Might not be so bad except the first item on the list of 3 is the item purchased above and the other two have no relevance to me whatsoever...
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DPD prohibited items scam
I recently sold a projector on eBay. I used DPD local door to door and paid for extra I surance and the package was over £200. The package turned up damaged (it looked as though it has been dropped from a height or kicked around the depot). I made a claim through DPD and this was declined because a projector is a…
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Item potentially delivered to wrong place
Just been contacted by a buyer who says they haven’t received an item. Was 2nd class small parcel Royal Mail. Tracking says is delivered, the RM app just shows a GPS location. The buyer seemed to think it might have been delivered to a neighbour. They are perfectly friendly at the moment, but is there anything I can do my…
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Vinted
Was talking to someone yesterday who sells on Vinted and likes using it. Ive always sold on Ebay but decided today to give Vinted a try. Opened and account, read all the info etc then proceeded to list a ladies top. All good, got the little 'Congratulations on your first listing, why not list another item' message. So I…
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Ebay - Global Shipping Programme - Item Damaged in Transit
Hello Im looking for some advice on the following. I am a private ebay seller in England. I sold an item (£255) through the Global shipping programme. The buyer has opened up a return request with the reason 'item is defective'. I have the following options available to me. 1. Accept the return 2. Give a full refund 3.…
