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Item potentially delivered to wrong place

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Just been contacted by a buyer who says they haven’t received an item.  Was 2nd class small parcel Royal Mail.  Tracking says is delivered, the RM app just shows a GPS location.  The buyer seemed to think it might have been delivered to a neighbour.  They are perfectly friendly at the moment, but is there anything I can do my end?

Comments

  • elsien
    elsien Posts: 36,140 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 July 2024 at 12:35PM
    Suggest that they check with the neighbours? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • RedImp_2
    RedImp_2 Posts: 554 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    elsien said:
    Suggest that they check with the neighbours? 
    They said they haven’t received anything.  Looking I think they went by the GPS location of the delivery which looks a bit like next door but i doubt it’s that accurate.
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