-
Can anyone help - bought a car - never received it :(
Hi all. Newbie here! To cut a long story short: I ordered a car from Cinch back in April. I was accepted for HP with Black Horse and I paid a £2000 deposit (plus some fees) upfront. The day before the car was due to be delivered (after I had taxed and insured it), Cinch called to say that there was a fault with the car and…
-
Shop Won't Pay for Sold Goods
Hi, I sold an item through a shop, agreeing to their commission charge. I received their written receipt for the goods to be sold. This I have in hard copy. The item was sold, I was informed by telephone, & the amount due to me confirmed at the same time, just under 1K. My bank account number + sort code were duly…
-
Child's bike - Warranty issues?
I'll try to keep this brief. Bike was purchased in November from E-Bikes Outlet as an Xmas present, the bike was brand new and boxed. Over the weekend, the pedal on one side has fallen off, the thread on the plastic pedal has basically gone, and it's gone on the pedal arm too - so it won't screw back on. Contacted E-Bikes…
-
Small claim - court letter returned from defendant
I’m writing in behalf of a friend on her 70’s. She lodged a small claim in regards to a diabolical situation where a removalist delivered her house items in a state, with everything like it had been just thrown in. She sought only the cost to replaced the damaged goods. The court find in her favour, however they have…
-
Taxi company cancelled wedding taxi
Hello, Back to MSE for further advice (thank you to the team for
your previous support). I was recently married. Unfortunately, my wife was 25 minutes late as she was
sorting out taxi for her elderly grandmother who needed a wheelchair taxi. Weeks before the wedding we had arranged the taxi to go from
care home - Church,…
-
Absolutely appalling customer service from Just East. Need help in next course of action...
Hi There, After many years of smooth experience with various food delivery services (maybe one or two minor issues, promptly sorted) my luck ran out and I was on the receiving end of a terrible experience from Just Eat customer service. Here's the sequence of events: * On 06/06 we had a number of people come over to ours…
-
Moved: propertytaxrefundcentre
This discussion has been moved.
-
Extortionate admin Fee (Cleaner)
This morning I enquired about having a cleaner from this company 2 hours every week @£15 an hour for light dusting and hoover Then quite sneakily I had to tick a box that hadn’t been mentioned in the web site or small print i understand there will be 26% admin fee added to your bill each month :o This is day light robbery…
-
Swarovski
I bought my daughter a ring from Swarovski store for her 18th birthday. A year later (out of guarantee) a stone fell out. I returned to the store to ask if they could fix it, they said they no longer do repairs. Jewellers won't repair because it is not a stone. Then two more stones fell out a few years later, so she can no…
-
Fly tipping
Hi Firsty I couldn't find a relevant section of the forum for this so I've put it on here as it seems as good as place as any! Anyhow 2 weeks ago I noticed someone had dumped a rotary washing line behind our house (the metal spinning thing) there's a dirt path behind our house so being a good resident (and I also don't…
-
Poor quality bouquet
I recently ordered an extra large bouquet for £42 for my daughter. When they arrived they were nothing like the picture on the website. A small bunch of cheap flowers with a lot of gypsophila,and already going over. I emailed the company, and was offered a replacement or 50% refund. They said they had sent the £32 bouquet…
-
Click and Collect / Distance Selling
I recently bought a large garden storage box from Argos. Ordered online, and as delivery was not an option, I chose "Click and Collect". We got it home, and during assembly noted that the item did not fit together correctly and also there was some damage. I spoke to customer services, explaining that to return such a large…
-
Fatsoma drip pricing
Some of the events on Fatsoma (events ticket seller) have an 'order processing fee' added after you have already started the booking process. This is separate from the 'booking fee' that is stated up front. There is no mention of the order processing fee up front, and there is no apparent way to avoid it. Is this now…
-
Bellare London Scam
I also.ordered from a company i thought was in London. BELLARE LONDON. I saw the advert on Pinterest £50 dress half price £24.99. Received it 3 weeks later was of cheap thin material on emailing for a return address they stated i would have to pay for returns and a tracking number which i would have to take a photo of and…
-
Builder quoted by E-mail, customer said yes to E-mail. £6000, customer only paid £4200 ???
Hi, Builder quoted for work on a house by E-mail, customer said yes to E-mail. £6000. The job went on a little longer as they sent the wrong windows, it was Covid, and the customer build something in front of were they were working, this slowed them down the last day, so had to come back one more day. After they said they…
-
refund of foam insulation
Hello, a friend has received a letter from a claims management company regarding misselling of spray foam insulation. The work was carried out about 4 years ago and they have just arranged for it to be removed. The claims company is offering to try and get the money back including possibly money towards it being removed.…
-
Carevo Minimus folding scooter
I bought a Careco Minimus folding scooter for travelling by air. My last trip with the scooter was to Italy was last week. On return home I discovered one of the seat assembly bolts was missing. I contacted Careco for a replacement, unfortunately they were unable to supply a new bolt assembly but at the cost of £156 they…
-
Advice on a incorrectly made UPVC doors.
We just ordered £18k worth of doors and windows from Eurocall to renovate our home. All 4 French doors are wrong. The problem is that they do not open in the correct order. The quote has no handing diagram for the leaves and no key to explain the drawings. Therefore, we asked the staff member to clarify and were told that…
-
Broadband provider reneging on 50% off forever
Hi, this is my first post, I've done my best to familiarise myself with the forum's guidance, but apologise if I miss something. When I signed up with one of the alt-nets that started putting fibre up in my local area, they offered a (frankly crazy, I recognise) 50% discount (on what would be the full rate package) for as…
-
Keep receiving post for a different address
Not sure if this is the right section of the forum, but here goes! We've started receiving, on a reasonably regular basis, post through our letter box for a similar but different address. I've had post incorrectly delivered before over the years (usually for a next door neighbour) but it's only ever been a one-off. We're…
