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Evri lost/stolen parcel in transit

This is the 5th parcel I've lost through evri but by far the worst had a pair of trainers delivered to a safe parcel drop(post office) yet 16 days now after it arrived at there depot nothing. I've even now had 2 emails from evri admitting they've lost said parcel but won't update the tracking so the seller still thinks it's on its way. Someone please help as I'm banging my head against a brick wall

Comments

  • born_again
    born_again Posts: 22,077 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    It's upto seller to chase.
    Life in the slow lane
  • HumberFlyer
    HumberFlyer Posts: 219 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    Not received...leave it with the seller to sort..... I have just had "lost in transit"... it was a tree, a 6 foot tree........they lost it, can you believe. Seller informed and sent again.
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