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debit card dispute?
I am honestly not even sure of this is the correct place, but here goes nothing. I went to Marrakesh on honeymoon, used my debit card to get a prepaid debit card (which i have not used), on the way home i went back to the exchange desk and they assured me they'd refund me. This was in October, i've had no refund despite…
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Flannels won't refund even though their warehouse has received the goods
Just before Christmas I bought an expensive jacket for a christmas present, it didn't fit so I sent it back. They returned it back to me to say that it had not been returned in a new state even thought I had literally opened it got my son to try it on and sent it back in their packaging with the labels still attached. I…
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PCH Vehicle Defect
My Vauxhall has had an issue with its automatic speed limit recognition, where it frequently identifies the wrong limits on various roads (Motorways A and B roads etc) for short or longer stretches of road. The audio alert can be switched off but this doesn't prevent the warning flashing. The dealership has had the car…
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Double Glazing installers damaged my wall
Double glazing fitters have damaged my front wall underneath the window next to the door. It appears that when they took the door and window out, they compromised the wall ties and now the wall is cracked and leaning forward and the heavy stone windowsill (which had a hairline crack) has now cracked through. I have had an…
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credit card deposit bank transfer balance
should the same person that paid the deposit pay the balance? i.e. paid the deposit on a used car for my son. Should I pay the balance or can he and retain all the consumer rights afforded by the credit card?
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Lloyds Bank Hire Purchase Finance - Section 75 Rights?
Hi, I've searched the forum and elsewhere and couldn't find anything covering this. Bit of a grey area for me. Scenario where by a Hire Purchase agreement has been made directly with Lloyds Bank whilst purchasing a vehicle from a used car dealer. The dealer has not arranged the finance or been involved in that at all, but…
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Manchester Marathon Charging £30 for "Free" Deferral After London Place Awarded
I wanted to share my experience with Manchester Marathon regarding their handling of deferrals for runners who secured a place in the 2025 London Marathon, as I feel their approach has been unfair and misleading. Both the Manchester and London Marathons are taking place on the same day this year, meaning many runners who…
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Amazon none delivery
I'm having a problem with Amazon not refunding me for none delivery, they are wanting a crime report which the police wont give me with out proof it was delivered, also said this is becoming very common with Amazon. Spoke to Amazon and they are been abrupt and not very helpfull, Cusomer Service just end the chat and wont…
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Can I get all my money back if seller claimed they would be suitable for the job but weren't?
I bought these: https://www.matsgrids.co.uk/p/x-grid-black/ I was in regular contact with the seller who assured me that other clients had used them for the purpose I wanted to of laying on grass. Only after I bought them did I find out that you have to lay a gravel base before putting them down which totally defeats the…
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The Range Product Recall....am I entitled to return it? The Range says no!
Approx. 4 years ago I bought a light up Vanity unit from The Range. Never had an issue with it other than one of the bulbs never working despite changing the bulb. Last week I was thinking of getting a new hollywood mirror and put my vanity unit on FB marketplace. I received a nice message from someone kindly informing me…
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Charged £5.85 by Premier Inn to get a refund
Premier Inn charged me twice for my room, once when I booked and then the day after the booking. I called up guest relations and they apologised and issued a refund. However, their phone number charges 13p per minute and I was on the call the 45 minutes. I asked for this charge to be refunded as it's not fair to get…
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Used car warranty
I bought a used car in Aug '24 for £13k. Last week (Jan 25) i took it to the dealership for a main service costing £565 the result being there is a recommendation that I change asap the 'wet belt' at a cost of £630. I can't afford this so have turned my attention to seeing if who I bought the car off with a full 12mth…
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DataClaim.co.uk claim compensation against Google and Microsoft for AI.
This was just advertised on the radio. Www.dataclaim.co.uk Run by Barings Solicitors. They claim to be attempting a group litigation against both Google and Microsoft for the misuse of personal data to train AI systems. My first instinct is that this is probably legit. My big questions though are... A. Are you likely to…
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Faulty product nightmare Desperately need help
Hi all Im after some advice. im not good at this type of thing. Im really sorry but this is slightly long. I brought a lighting transformer from a company online who I have used before with no issues. The transformer arrived and when fitted didnt work. I contacted the seller straight away and told them it was faulty and…
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Fedex hounding for payment
Hi I wondering if anyone can help as my daughter bought some wallpaper for her nursery cost of £175 all in with p&p from Turkey , it arrived and was delivered by Fedex , alls good nursery complete and about a month later a letter and email arrived saying she owes £700 in tax , to cut a long story short after myself getting…
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Amazon won't refund an item I returned and claims items were delivered when they were not
Dear forum, I'm turning to you in despair. Amazon have messed up a large order for me in a huge way, and I don't know what to do anymore. TL;DR Amazon won't refund an item I sent to them, and are sending me scary emails from ofm@amazon. I bought from Amazon Warehouse several sets of wireless mesh units, which come in…
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Taking a car dealer to fast track court under consumer law
I have had multiple problems with a new car I brought. It’s taken 5 weeks to repairs after the first 3 faults they stopped updating me. I asked for a full refund sent letters the citizen advice have me. Stated I rejected the car they declined and returned the car with no paperwork of work done despite requesting it many…
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Secondhand car dispute.
I bought a used Fiat 500 back in August 24. I found it through Car Guru, before purchase I checked the website it was advertised on, the MOT history and the reviews for the garage. All was good so, I went to view the vehicle. I put down a £200 deposit and asked for the car to have a new MOT before I paid the rest. The car…
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DFS Damaged Sofa
Hi All I need some advice, I had delivery of two sofas from DFS a few months ago. Whilst delivering the sofa they damaged both sofas in several places and also got marks on my wall. They paid me £200 for the property damage and said they would come and repair the sofas. The repair they've done is very bad as you cam…
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Self Service Till Checkout Cameras- Is the Close Surveillance they force on us even Legal ?
I was forced into an Aldi self checkout as they would not open a till for any of us (despite telling us when first introduced , all we had to was ask for a manned checkout till to be opened if we wanted one to use) , their was a big queue behind me waiting. I had a lot of shopping, it took me ages, I had to twice get help,…
