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Chargeback success for car … now what

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Ramo9555
Ramo9555 Posts: 6 Forumite
10 Posts
edited 4 August at 7:18AM in Consumer rights
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Comments

  • Mark_d
    Mark_d Posts: 2,459 Forumite
    1,000 Posts Second Anniversary Name Dropper
    webuyanycar.com ?
  • Ramo9555
    Ramo9555 Posts: 6 Forumite
    10 Posts
    It’s an online auction house. I just want advice on the above point not speculation as to who it could be lol
  • la531983
    la531983 Posts: 3,124 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Ramo9555 said:
    It’s an online auction house. I just want advice on the above point not speculation as to who it could be lol
    Erm, no, Mark was suggesting use We Buy Any Car to sell the car! 

    Or, sell it for scrap.
  • Does the terms of sale state if the customer is to return goods in the event of them not being as described?

    I understand you purchased online but would anyone have had the option of attending the auction in person?
    In the game of chess you can never let your adversary see your pieces
  • Okell
    Okell Posts: 2,697 Forumite
    1,000 Posts Second Anniversary Name Dropper

    "(4)The notice shall be in writing and shall be sent by post in a registered letter, or by the recorded delivery service."

    See s12 and Part 2 of Schedule 1 of the 
    Torts (Interference with Goods) Act 1977
  • Okell
    Okell Posts: 2,697 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Ramo9555 said:
    It’s an online auction house. I just want advice on the above point not speculation as to who it could be lol
    I think he's suggesting a method of disposal rather than speculating as to the seller...  lol
  • la531983
    la531983 Posts: 3,124 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Does this online auction house have a physical premises?

    Get the car towed to it, leave it there, with the keys. Job done.
  • Mark_d
    Mark_d Posts: 2,459 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Ramo9555 said:
    Thanks for clarifying, is my best option to sell it for scrap or at another auction? What happens if they come after me for the car in 6 months? I’ve already waited 3 months so I want to get rid of it or repair itself 

    I've used webuyanycar.com previously to sell a car with no MOT.  I'd recommend them.

    Your auction company have not responded to you for 3 months.  You can't be expected to store the car indefinitely and you shouldn't have to foot the bill for sending the car back to the auction house.

    If the auction company come after you then you can say the car needed to be sold to cover your fees for storing the car!
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,319 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 15 May at 2:14PM
    Ramo9555 said:
    The T&Cs just state that I should contact the customer complaints team which I did and they were zero help. Nothing about returning the vehicle, probably as not many people are successful to dispute an auction car
    If there's nothing about returning the car then the trader should collect rejected goods.

    Do you know if anyone can attend the auction OP?

    If not them the CRA applies and you've rejected and been refunded which as you said makes you an involuntary bailee so you can sell the car for a fair price (I wouldn't scrap it, eBay auction maybe?)

    If people can attend then only parts of the CRA apply and I'm not sure what you fall back on (Sale of Goods Act? CCRs?) 

    If you have space to stick it in a garage or under a tarp it'll probably be worth a small fortune in 40 years time! 
    In the game of chess you can never let your adversary see your pieces
  • Ramo9555
    Ramo9555 Posts: 6 Forumite
    10 Posts
    I don’t want to pay for a haulage company again. As per my post I just spent £800 to get car delivered which I’ve been unable to recover plus I have an eyesore of a car in my driveway for the past 3 months. I just want to keep myself right so they can’t come after me legally if I repair the car with my own money or if I sell the car on. I won’t be paying for the car to be returned, I’ve already lost money on this and asked them to collect it 3 months ago
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