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Photo evidence for County Court
Is it correct that the County Court submission only formats photo evidence in black and white and not colour ?
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Cancelling The Times Subscription - Hope this helps!
Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. I actually managed to cancel easily (once logged in) by going here: http://www.thetimes.co.uk/account/cancel Then scroll to the bottom and click “I’d like to cancel my subscription” You…
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Being screwed over by AXA Travel Insurance
This summer I took out ann annual travel insurance policy for myself and my adult son before our trip to Florida. While we were there, I slipped in the bathroom, hurt my knee, and needed X-rays before I was allowed to fly. Because of that, we missed our flight and had to stay an extra five days. While recovering, I also…
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Faulty Ovens and warranty
Hi all, hoping to get some advice on 2 Samsung ovens we bought in London back in March this year, which we then took to our sumemr house in Italy. Our kitchen renovations were delayed so we did not get to actually install the ovens until July. When installed, we used them for about 1 week and one of the ovens started to…
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Buy-a-Gift Experience
Not sure if I should pursue a refund of additional expenses incurred as Buyagift are unable to refund costs of an alternative stay, as they would be unable to refund any funds that have not been paid to us for this." Long Story Alert!!! We received a gift voucher for a 2 night break as a wedding present, so we booked a…
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medical compensation claim after car accident - LYONS DAVIDSON
I had a car accident Feb 2021 ( not my fault) and car was written off. Car claim was sorted but the associated company dealing with my injuries has not. I suffered damage to my mouth and teeth and the company dealing are Lyons Davidson. It was assessed that it was the 3rd party that were at fault and was told by my case…
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Amazon - returns within 1st 12 months
I bought an air fryer from Amazon 10 months ago. Worked fine until a few days ago, but now fan makes a howling noise and the oven does not work. Amazon tell me to send it to the manufacturer, the manufacturer, Tower, say "Under the Consumer Rights Act of 2015, the first year of warranty on your appliance is the…
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Apple iPhone Battery legal case / group action
Just seen this ad on instagram regarding a group legal claim for the battery issue that affected the iPhone 6 and SE. I’m fairly sure I did own both of these but not sure about putting my details into this website? Does anybody know if it is a legitimate website regarding this? https://consumervoice.uk/action/apple-iphone/
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Big warranties/go assist- anyone come across them?
My old Miele washing machine broke down this week and I understand that only Miele themselves will repair their own products. I googled to locate them and inadvertently contacted a company whose site was something like Miele pros .that appears to be a cover for the true company which is either go assist or big warranties -…
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Unusual £800+ Debit Transaction – Fraud, Impulse Spending, or System Error?
I’m hoping to get some advice about a situation I’ve never come across before. It involves my friend, who has a serious mental health condition that sometimes leads her to engage in uncontrolled shopping sprees. Recently, she discovered a debit card statement showing a payment of over £800 from a company that, as far as I…
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Car purchased in last five months from dealer - gearbox faulty
I bought a Nissan Juke from a car dealer at beginning of March. They gave me a three month warranty. They didn't take credit card so I did a money transfer from my credit card to my bank. In July it started making weird noises. I took it to Nissan who diagnosed a gearbox fault. I had travelled less than 1000 miles in it…
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Vat on downloaded software from outside UK.
I downloaded some pc software from a USA website, and 20% vat was added to the price. Is this correct, and does the vat automatically go to the UK government? I'm not quibbling about paying it, I'm just curious to know how it works.
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HOTPOINT Frost Free HF 1801 E F2 UK Integrated Tall Freezer - Breakdown/repair problem
Just need some advice on the following I bought a HOTPOINT Frost Free HF 1801 E F2 UK Integrated Tall Freezer online on 13/8/2024 delivered on 18/8/2024 - supplied and fitted by Curry's with a 12 month warranty costing £699 Unfortunately I had to report a fault on 12/7/2025 (the item was no longer frost free and lumps of…
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Poor quality/workmanship for new roof
Hi I recently had my roof replaced and all invoices paid. It started leaking jn a number of places a few weeks after install.Company keep making excuses to not come out to fix leaks. Having a deeper look at the roof theres lots of shoddy work. I have a digital record of the chat, list of the agreed works.That list states…
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Gym change of membership terms - what rights?
Hi all, I'm after a bit of advice... We have a family membership with what was Roko Gyms, who have now been taken over by Everlast. The main driver of the family membership was for our 14 year old son who is a big swimmer at the gym, and was able to attend the gym between certain hours by himself. Everlast have done a…
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PayPal fraud
Hi all, not sure if this is the right forum do apologise if not. 2 weeks ago I go 2 emails from PayPal saying I’d spent £479.99 both times. I immediately rang PayPal and they sent a report to their fraud department and it came back 24 hours later saying the payments were not unauthorised. I rang them again quite upset (not…
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Argos and Yodel fail to deliver...reordered at twice the price.
I ordered two lamps from Argos at a half price in a sale. The site says they will deliver using Yodel on Friday. They don't turn up. Still nothing the following wednesday, so I get in touch via chat - but no record of this unfortunatley; they can't tell me where the goods are, they say they can't send a replacement. All…
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Royal Mail Tracking and Delivery Issues
Hi I have recenlty had three tracked and one untracked letter not be delivered after about 2 weeks. The purchases were done around the 12th and 14th September 2025. One used Tracked 48 and the others 2nd class tracked I believe. They are all trackable online. The tracked items showed up on the Royal Mail online tracker as…
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Cancelled Festival - No Refund
Hi I hope I'm posting correctly as I'm a lurker rather than a poster. But I'm hoping for some MSE Forum help and advice please. Towards the end of last year my daughter, her partner and I saw an advert for a new festival which sounded great. International headliners, free BBQ, fair and posh loos! Alarm bells should…
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Samsung complaint
Hi everyone, I'll try and keep this brief else i'll end up waffling. I purchased a samsung tumble dryer and washing machine in 2022 directly from the samsung website (it was an employee purchase portal I got discount via work). It still cost over £1,000 for them. I was told it was a 5 year warranty on both products as long…
