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Microsoft recurring payment for last 3 years and cannot cancel!
Hi, I’m new to this website and I’m still getting to grips with it. I’m just after some advice on cancelling a recurring payment from Microsoft, I’ve been paying for an Xbox live membership for the past 2 years which I cannot access due to not being able to log into my email account(which was made purely to create an Xbox…
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Mobile plan price increase after 1 and a half months
Basically I signed up to a sim-only plan with EE on the 15th of February of this year. I've only just noticed on my bill today that as of April the price of my plan has increased by £1.50 per month. Now I'm aware that companies tend to increase their prices every year, but I was not expecting - nor was I told - that my…
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Laser hair removal didn’t work - can I get money back?
Hi forum, I wondered if anyone could help please. I recently booked laser hair removal sessions - was told I’d need about 8-10 sessions for it to last so booked 10. It was all going well at first. Hair was growing back less and thinner and so I stopped going in regularly after the 9th session and thought let me save the…
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Getting a refund from a cowboy roofer
Hello, In October last year, I had my roof patch repaired to sort water getting into the joist and causing a damp patch in my kitchen. I got 5 quotes, three of them insisted I needed a whole new roof (would like to, but not got the funds), and two gave similar quotes for patch repairing, and I went with this contractor for…
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DFS Cancellation
This discussion was created from comments split from: DFS Cancellation Rights.
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Damage to static caravan by snowplough - operator denies responsibility
We own a static caravan on a privately operated park in Northumberland. In January we received notification from the park operators that our caravan had been damaged by a snowplough that had been clearing the road around the park: there's a large gash in the facing under the roof plus damage to a window. The park operators…
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Negligence
HELP breif story Gaulbladder problem Oct 2019 in patient Nov 2019 on waiting list then moved off list Put on day case list told because of comorbities not suitable for day surgery Shouldn't of been put on list So removed They didnt put me back on any list found out this when I enquired so complained to pals in early 2021…
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App for Dashcam taken off App Store
Hello, I bought a Halfords-branded dashcam (from Halfords online store) just under 18 months ago. It worked reasonably well for a while despite the app being a bit buggy. I recently went to open the app in order to download some footage to discover I could no longer use said app because it had been removed from the App…
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The fragrance shop - 3+ months still no refund
Can anyone give me advice on what to do next please? I bought an item from the fragrance shop as a Christmas present. I paid online and money was taken out of my account. However, they also took it out of a Klarna account, hence I was charged twice. I contacted klarna and the fragrance shop, Klarna stated it wasn’t…
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Curtain damage/small claims court
Hi everyone. Hoping to get any advice insight that anyone can help with. The issue was I wanted my curtains rehung after builders took them down (I could do this myself but needed to get the hook placement right to get the correct wave pattern). I asked the curtain manufacturers to help thinking this would set me about…
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Melitta coffee machine 3 years old, faced with a £600 repair bill
I liked my Melitta machine - although the quality of the coffee was not quite on par with basic manual espresso machines, the convenience of having a cappuccino at the touch of a button was the key selling point. However it is a bit of a leap to call it "smart" - the app is terribly limited and flaky, and it does not work…
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Zara - mis-sold two bedside tables only delivered one and now say they are out of stock
My daughter has just bought her first flat - very exciting, lucky girl. I purchased two bedside tables for her as a welcome present from Zara. They have delivered one and said the other had been sent back. They now say it is out of stock. Obviously she does not want one without the other. They are only offering a refund on…
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Specsavers Ruislip – VDU Voucher Scheme Feels Like a Scam
I want to flag an incredibly frustrating and frankly shady experience I’ve had with Specsavers in Ruislip, and see if anyone else has been through something similar. Last year, I had an eye test there through my company’s eye care scheme – you know, the vouchers meant for glasses used when working on screens (VDU use).…
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Paypal Hacking advice
Hi, Looking for some advice if possible. Recently i got hacked, they had access to my phone sim, emails and banks. They set up numerous accounts in my name, investing accounts, shopping accounts, business sim accounts, everything! Due to them having access to my phone and emails they changed my passwords on everything and…
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Getting My Money Back From SmileDirectClub Financing
Last year I bought into SmileDirectClub a month before they entered administration, and they couldn't really uphold their end of the deal, so I contacted my bank to get my money back. The way paying for it work was in the form of financing through another company called Tabeo. I easily got the money back from my bank for…
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MCOL - Request Judgement: Issued
I've submitted a claim to MCOL. The defendant hasn't replied or admitted. Now the status of the Judgement is "Issued" but I don't see any CCJ being issued. When I click on the "issued" link it opens up a PDF with "Request for judgment and reply to admission (specified amount)". Is this as good as a CCJ? Or do I need to…
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TOTUM - Tastecard pulled mid contract
Hi, I assume this is fairly open and shut, but wanted to gauge your thoughts. I signed upto Totum Pro in April 2023 (3 years at £34.99), it explicitly included 3x 12 month memberships, where membership redemption codes are sent every year at renewal in April. Tastecard on its own, costs £79 a year or £7.99/month. In…
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Out of contract termination fee
I've changed my business broadband and phone from BT to other companies (saving of over 50%). I was a bit slow in changing after my BT contract ended, finding the cheapest that covered my area and would supply a business took a bit of doing. So stayed with BT for a couple of months out of contract. I received my final bill…
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Taking dealership to Fast Track court
I putchased brand new Hyundai for £27500 In November 2024. I reported a quality issue with the gearbox and random engine stalling (video evidenced) within the first 14 days. I rejected& the vehicle on 26th day after purchase. I agreed with the dealership for the local branch to inspect the car who claimed that the car has…
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AXS selling tickets on artist pre-sale at £540 plus fees but lowered prices by over £200 later sales
I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! The over £200…
