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Russel Hobbs Extended Warranty Problems
Greetings, I am hoping that someone might be able to advise if I have any recourse with the following situation. My mother purchased a Russel Hobbs 20460 kettle from Argos 22/12/22 and registered the kettle the same day to get the extra years warranty, putting it under warranty until 22/12/25. On 05/03/25 the button on the…
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Company not honouring online prices
Hi all, I recently went to a tool hire shop to hire some equipment for an ongoing D.I.Y project. I searched online for companies in my local area doing my own price comparison as I was working to a budget. When I had chosen my preferred supplier I made a call and made a reservation as they don't have the ability to book…
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Tracked 24 package goods stolen
Hi! I am looking for help regarding a package that my wife returned using Tracked 24 with the Royal Mail. Sadly the item was a jewelry item (a ring) being returned to the vendor. The package was held at the delivery office for a couple of days and it was not until my wife contacted the Royal Mail that the package was then…
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Section 75
Hi, I have applied to Nationwide for a section 75 refund on a vehicle that had got some damage on when it was bought and not noticed as it was high upon the roof. Nationwide have said that I have to return the vehicle to get a refund rather than receive an amount as compensation. Is this correct? Thanks in advance of any…
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Leather settee and wearing
We have had our leather settee for just over 2 years and recently noticed a worn patch on the settee and one on one of the chairs and where we rest our heads. We have always had leather and this has never happened before and when I contacted DFS they said they would not cover it as they do not cover leather after 2 years…
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Sofa Very Creased and Crinkled
Hi, Hoping for any advice or experience, please! We ordered a fabric sofa which arrived later than agreed, but this delay wasn’t the end of the world. After delivery, the sofa was aligned at different heights and also very creased. The sofa company didn’t reply to any emails about this. We contacted the finance company and…
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Paid builder for scaffolding and company has illegally broke in on site and removed it
Hi I employed a builder and paid him for works never completed ,including for scaffolding around my property. Due to issues I informed him his services were no longer required , he contacted the scaffold co to take down the scaffolding , they unlawfully broke into my land /site and dismantled the scaffolding without…
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NHS penalty charge and pharmacy
Hi, I'm very stressed about this so hope someone can help! I received a batch of meds from the pharmacy last year. The prescription was electronically sent. The batch contained several HRT meds but also an inhaler. On collection, I showed the pharmacy assistant my HRT prepayment certificate which was on my phone. I asked…
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Bespoke Blind Fabric not identical to the product sample - Supplier not taking responsibility
I purchased a bespoke blind from Blinds2go. I selected the fabric based on the sample that the firm sent to me. I also opted for an enhanced payable "blackout" feature. The blind that was sent was made of fabric that was a different shade. I contacted the supplier who are not accepting responsibility. They are saying that…
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Adexa Direct - S75 Liability Countered by Company Ts&Cs?
I have an ongoing issue with a supplier. It is over 6 weeks since ordered and I have tried many times to get the fully capable piece of equipment. The supplier is extremely unhelpful and unresponsive. The equipment was flat packed and self assembly but one of the components is clearly incorrect and the full functionality…
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We paid a driving instructor but they're unable to deliver the service
This discussion was created from comments split from: Driving instructor owes money.
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Faulty Sofa Compensation
Hi, I purchased 2 sofas from what I thought was a great shop, reviews are brilliant. I hate to complain but the order was mucked up and I had to chase for a few weeks until it was put right, so it was delayed 3 months. Anyway get both sofas and both have problems, where they haven't been made properly - so upsetting when…
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Buying a used car from dealer.
Can a car dealer tax the car that I am buying without my insurance details
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Amazon - short Best Before dates on food items
Any thoughts on what's a reasonable Best Before date to expect on largish multi-packs of chocolates etc? In the supermarket it would probably be about a year or so, so what would be a reasonable expectation from Amazon? A month? Three months? Four months? Six months?
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Emba cookware recall
We received an email from Emba advising of an issue with skillets and a hotplate purchased in 2024. If you visit their website you can see the recall notice (The Forum will not let me post a link). They flatly refuse to provide an exchange, instead only offering to refund the items purchased. Can they do this? A refund…
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car finance
hi, I got a used car (fiat 500x 2020) on finance from Stoneacre in April 2024 the car was good for 1 and a half months then started to feel off I thought maybe it was because I was still adjusting to a new car however by September 2024 (5months after getting the car) the engine light came on I took it to the garage and…
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DPD have flagged my address - what does this mean?
Hello, I have a claim with a retailer as I didn’t receive the item that they sent, I have said from the beginning that it was obviously an issue on their behalf as I can see the box wasn’t sealed. They still claimed with DPD, who have told them the weight matches - but obviously it’s fallen somewhere along the way as it…
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Sharing Costs for Neighbours blocked Drain
We live in a row of houses with a shared drain system. Recently our neighbours had to call out an emergency plumber as their drains were blocked with what turned out to be baby wipes. We are the last in the row before the drains hit the street so we know it wasn't caused by us (plus we don't use baby wipes!). The…
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Abusive fees
Dear all, Last week I came back to Stanstead airport and I had the car at Smart Park Car which is kind of a farm where you drop the car and they take you to the airport in a van. They then park the car in their compounds and when you are back they bring it to the office. I arrived a few days earlier and obviously the car…
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Electrician charge for collecting material
Can an electrician charge for the travel time to fetch new/replacement parts without agreeing up front? I contacted an electrician recently to repair list of things - an oven that wasn't heating up and replace bulbs in the bathroom, kitchen and the cooker hood. The quote was callout first hour 85+vat, hourly rate going…
