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Stupidly Scammed by a Plumber - Options?
Hi - I hope everyone is having a good start to 2026 - I know I’ve been beyond stupid already, and feel free to tell me so, along with any ideas on what to do next. I value information I find on here though very rarely post. Background NYE my shower leaked into the flat downstairs. Called an emergency plumber - came…
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CRA when seller says "no", to refund.
Purchased a new motorhome which I collected on the 9th of October 2025. On the drive home, about an hour and a half in, an engine warning light came on. Then a DPF regeneration cycle activated and completed, it did not clear the warning light. The following day I contacted Fiat Assist and the sent a representive to try and…
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Faulty High-end TV: Is what's been offered by the retailer a fair deal?
Hi to everyone - after some views from people who may know more than me.... I bought a £2,000 NeoQLED 85" TV 19months ago. It was sold as graded [Ungraded they were around £3,500 at the time] but the grading description stated only that the TV didn't have its original box and was in new condition". It came with 12 months…
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Whipmats , Bad reviews ,Can I claim my money back from my Credit card
Has anybody order off Whipmats, A Company which promises top quality mats made in Italy by a Uk Company , This is false, Its a Man from the Philippines that has registered a company in the Uk,same address has 500 other companies registered there, Alot of people are angry as these mats are ordered from china and are low…
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Ecc sign up mis sold caravan THANK YOU ALL I HAVE CANCELLED THE DEAL.
Thank you everyone, how do i delete post now it is sorted? x
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Wowcher & Dream Holidays 4U – suspect bait-and-switch, refund after stress. Reported to ScamWatch.
Booked an Edinburgh - Nice city break via Wowcher (fulfilled by Dream Holidays 4U); a treat for my mum's birthday. After redeeming, Dream Holidays offered a flight that doesn’t exist for my date. The real option was easyJet, but they wanted £129 pp extra. I challenged it, they admitted the error and offered correct flights…
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Do sellers have rights? - vinted issue
I sold an item on vinted. I shipped it using the automatically generated Inpost label that vinted created. The tracking updates however, did not pull through. So despite the Inpost tracking showing the item as delivered, and the seller confirming in the chat that they had received the item, the order was automatically…
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Consumer rights against samsung uk
i have a high end oled tv, tv had to go into repair 3 months into 1 year warrenty, it had to have a brand new oled panel, 18 months later the tv has a new fault, a red stuck sub pixel, now i contact the repair company that fix my tv last time, i explaind whats gone wrong and the said it cant be fixed and needa new 2nd…
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Evri - compensation for returning shipment to company without trying to deliver?
I placed a clothing order on Land's End for five sale items reduced in total from £214 to £89. Because Evri are dreadful I chose for them them be delivered to my local post office. After a couple of "sorry - we have it but delivery is delayed" emails they are now returning it to Land's End without, so far as I know (and…
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Dispute with Wowcher for Non-Existent Flights and Refund Refusal
I was promised and paid for 2 vouchers consisting of: • Two-night 4* Milan city break with breakfast. • Return flights from Edinburgh to Milan. Issues: 1. Non-Existent Flights: The return flights include a layover in Stockholm, but these flights don’t exist on the specified dates (confirmed via Skyscanner and Google…
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Pergola rust after 6 months...
Some clarification please. I bought a pergola in June last year that was described, among other things as being "rust resistant". I noticed this week a rust area on the top of the metal frame, took a picture of it and contacted the shop I bought it from (a DIY shop - literally). They then contacted the seller who responded…
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Builder dispute – looking for advice/experiences
I’m currently in an ongoing dispute with a builder following home improvement works that did not go as expected and resulted in damage to my property. Concerns were raised during the project, but the situation became untenable and the works were stopped to prevent further issues. I’m interested in hearing how others have…
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Refund refused due to excessive wear
Hello, my son (17) bought a pair of climbing shoes for £124 online from a UK store. He tried them at home but they were too small so we sent them back (all within the 14 days). The company are refusing to refund him for the shoes - they have sent photos showing a small amount of writing on the sole of the shoes has rubbed…
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Bio Flow automatic sign up & Royal Mail lost post
Hey all, I feel like this is probably all my own fault, but wanted to check that I have exhausted every avenue. I stupidly paid a acouple of quid to sign up for a Free trial of Bioflow (mushroom powder cholocolate drink stuff) for anxiety ... oh the irony. Obviously then I receive a package a month later and realise I have…
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Returning goods bought online - company being obstructive
Hello, We bought an item online (a "kick 360 football trainer") in December which we want to return to the supplier for a refund as the item isn't suitable. The item in question cost around £58 with shipping. The item was received on 20th December and we notified Kick 360 that we wished to return the item on 30th December.…
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Online store offering Store Credit refunds after 14 days, legal?
I ordered a coat from Sisterhood on the 01/12/2025, I received my order on the 05/12/2025. I tried it on and it didn’t fit so I decided to return it. I registered my return on 18/12/2025 and sent it on the 19/12/2025. Their returns policy is pasted below:“RETURNS POLICY If any of your items aren’t quite right, you have 14…
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Am I liable ??
Hi , myself and terminally ill husband recently stayed at a B and B , my husband had a nose bleed during his sleep which is a side effect to chemo he's undergoing - we told the B and B owner as soon as it happened and tried to clean it but they are saying we are liable for the £40 dry cleaning costs , is this correct ?? It…
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ProSearch Letter Help
Hi, my mum has been sent a letter from ProSearch saying the 'Santander Nominee Service wants to reunite you with your lost assets' It says small estate declaration, small estate markets in financial instruments directive. It's about some small shares my dad had - he died in 1990 and my mum is next of kin. I've read that…
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Consumer rights in relation to taxis
I booked a taxi on the 6 November 2025 to take me to the train station on the 1 December 2025. I received a confirmation email informing me that the booking had been made and that my taxi would arrive at 05:15am to take me to the train station (5 - 10 minute drive). My train was departing at 06:05am, so plenty of time. The…
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BT
Moved into our property 3 years ago BT issued us with a full fibre contract they failed to install for 5months leaving us with no phone or broadband after several complaints they advised us it had to be full fibre as they are no longer supplying copper cable connection to our village, after two site visits by Openreach…
