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Cancelled Contract

Hi new here but seeking any advice please. Poor service from boiler service/repair company. Had issues with old boiler the recommended i had a new one so did. Continued to have same issues with new boiler as with previous one. Back and forth without successful outcome. Advised them I was cancelling due to poor service. Now a year later they want to take me to court for outstanding fees. Thank you 

Comments

  • It's not clear what you have cancelled, the finance for the new boiler? The service plan? Both? 

  • born_again
    born_again Posts: 20,971 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    CM63 said:
    Hi new here but seeking any advice please. Poor service from boiler service/repair company. Had issues with old boiler the recommended i had a new one so did. Continued to have same issues with new boiler as with previous one. Back and forth without successful outcome. Advised them I was cancelling due to poor service. Now a year later they want to take me to court for outstanding fees. Thank you 
    You need to explain exactly what you cancelled?
    Life in the slow lane
  • eskbanker
    eskbanker Posts: 37,825 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    CM63 said:
    Hi new here but seeking any advice please. Poor service from boiler service/repair company. Had issues with old boiler the recommended i had a new one so did. Continued to have same issues with new boiler as with previous one. Back and forth without successful outcome. Advised them I was cancelling due to poor service. Now a year later they want to take me to court for outstanding fees. Thank you 
    You need to explain exactly what you cancelled?
    Yes, considerably more detail needed - if they recommended an expensive fix to a problem and it failed to address it then they should be held accountable for that, but presumably OP will have tried that before deciding that cancelling some sort of contract was appropriate.
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