We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

BT broadband and TV - can I do better?
My contract with BT is about to end, so I wondered if I could do better. I have full fibre 100, BT TV entertainment pack and digital voice landline. I'm paying £65 a month. Sky keep calling me, trying to get me back. Perhaps they would be cheaper? Thank you.
Virgin Media- email down, unable to create online account
My husband died three months ago.I contacted VM unable to afford £85/month. My husbands account was disconnected 6 weeks later and they opened a new account in my name at less than half the price. When my bank account was debited, I received no notification and attempted to access Virgin media online. Every attempt to…
Full Fibre: How to connect to router upstairs?
I'm no expert when it comes to wifi and routers etc. but I'm thinking of changing to full fibre. I currently have a cable running up the stairs from the master socket which connects to the router that's in a bedroom. If I have full fibre coming into the house, I'm guessing that the current master socket will be removed and…
Will I need a New Socket?
I currently have Virgin Media broadband and telephone but was thinking on switching to another providor using my landline which was originally BT, it was installed 32 years ago.when BT was the only providor, untill Telewest now VirginMedia, was installed a few years later.. When Telewest and Sky had a disagreement and…
KCOM broadband exit fees
We currently live in East Yorkshire where we only have one broadband provider, KCOM. We are moving house and are in an 18month contract.(you don't get any other choice of contract length) As we are moving to another part of the country we are unable to take our service with us. I've argued that it is not our fault we are…
cheap broadband
I have always wondered what other members pay for broadband as some seem way over the top .At present I am with Now tv for my broadband (only ) and get 56 meg for £20 a month which includes anytime calls 24/7 up to 1 hour . I admit that I followed Martins advice when prices go up and plead poverty and regret that I will…
Shell Energy Broadband - keep my number ( porting )
I've just signed up with Shell Energy and the number on the email does not match my number. So I called them to ask if I could keep my original number and was told that in order to do so I must call again, the day before the transfer, and they would contact the jeopardy team who would usually be able to do that! Huh? But I…
Can I come back to gfast if I switch to full fibre? Or could someone else take the slot?
I have a gfast contract with TalkTalk. I am quite happy with it, I reliably get 130-150 Mbs download and 20-30 Mbs upload speeds. I don't really need more; the only reason I'm considering changing is that prices have gone up, and now I can get full fibre for less than the £32 Talktalk will charge me. My question in this…
Full fibre in London: Infrastructure unique to each provider or shared? Switching = new install?
When it comes to so-called "full fibre", i.e. FTTP (fibre to the premise), how many providers are there in London? Does each provider have its own infrastructure? Is there an equivalent to OpenReach, whereby the infrastructure remains the same even if you switch provider? In other words, if I get the engineers to install…
Vodafone Broadband dropping out for 5 weeks... advice on what to do next...
Hi All, I first had an issue with my broadband dropping out a couple of times an hour (router flashing red for ten mins or more at a time) in the middle of February. I spoke to Vodafone, they got me to do some "tests" and then said they'd book in an engineer (ie Open Reach) to sort it out. A few days later I get a text…
Shell broadband
Tried to switch to them as an existing energy customer they've offered me 6 months free of an 18 month contract at £17.99 pm which would save me £170 pa compared to my deal with Now. When i got to the DD stage of applying the 6 month free wasnt mentioned. I queried this and they reied " Your promotion should be applied to…
SKY Q & SKY Broadband vs BT Broadband and BT TV
Hi all I am looking to maybe save money and have a faster internet connection. Anyone recommend BT? Someone in the BT Forum mentioned that BT don't throttle or impose any restrictions/limits. Sky are also suspected to run higher contention ratio's meaning you are more likely to hit network congestion at peak times
Leaving BT broadband.....what happens to email address
Hi, all replies appreciated, TIA As above, I wish to leave BT broadband as its too dear. What happens to my btinternet.com email address though? Will I still be able to access this as time passes, but by signing in with password etc every time rather than as an app? Or will I lose this email eventually? Thank you Bob
NOW Broadband Retentions
Hello, My NOW Broadband contract is coming to an end shortly and I'm looking around for new deals. I've received an email from NOW offering two options: Stay on existing deal, but on a rolling contract - £25 a month for Super Fibre and Anytime Calls Or lose the anytime calls, new 12 month contract - £22 for Super Fibre The…
Plusnet offer, too good to be true.
Have pn fibre 35mb with full calls. See they now offering full fibre appr 70 which will cost me £1 less pm than pay now! Seems illogical is there a catch. Has anyone gone for it be interested there experience.
One Month Internet Contract
I am with Now Broadband and recently moved into a new flat and transferred it to come with me. I am going to be in this flat only for another 9 months before I move in with my partner. Now Broadband have already told me my bill is going to be increasing massively as I am coming to the end of my 2 year contract. Due to the…
Out of Contract with PlusNet at the end of the Month. I would like to keep ISP Advise Please.
I am out of contract with my ISP PlusNet at the end of the month. I would like to keep them them as my ISP on my current deal or cheaper if I can get it. I pay a Monthly total £39.20 this includes Unlimited Fibre Line Rental, Unlimited U.K and Mobile.Its for Phone only I don't use TV. Does anyone have any advice please?…
Replace FTTC with 4G modem?
We have Plusnet FTTC, unlimited data, our download speed is about 33Mbs, It costs £24.99 a month including phone but no call packages. I recently tried an LTE modem and temporarily put my 1pMobile phone SIM in it. Plugged it into my router and it worked straight away. Gave me 120Mbs download speed. When my Plusnet contract…
Onestream broadband
Hi guys, need a bit of advice please. is anyone with onestream, never heard of them till now. my contract with TT is due in a couple of weeks. been with them years, 20 ish. want a lot more to renew . onestream are a lot cheaper, BUT, I need a call package. they say all their packages include anytime calls are free.…
Taking broadband contract to new address
I'm with Shell Energy Broadband and I'm moving house with 3 months still to run on my 18-month broadband contract. I called Shell to ask about options, and they are: * start new 18/24 month contract with Shell Energy Broadband at the new property * cancel and pay a fee So there is, in effect, no option to take my existing…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

View All

Broadband & internet access

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Broadband & internet access

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free