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Techie Stuff

Archives for November 2019

Kindle setup for a child?
I'm getting my son a Kindle for xmas, he's 12. What's the best way to set it up, I don't want it linked to my amazon account. So I'm thinking create a new account just for his kindle. But then I thought, how do I make it as easy as possible for his extended family to buy books for him? I could give them the login and…
Advice please
Hi Just wanted to ask apart from the price is there any difference between these two lappies, https://store.hp.com/UKStore/Merch/Product.aspx?id=6ZJ37EA&opt=ABU&sel=NTB or this…
Retrieving Old photos from 'damaged screen' Motorola Moto G !
Good evening All, I have an old motorola phone whose screen is dodgy. How could i retrieve those old photos? Cheers
Webcab Not Working
Hi My camera has stopped working. I have downloaded Media Feature Pack for Windows 10. Anyone know how I can get it working again? Thanks
windows live mail and sky changes
i have also received an email from sky saying that my windows live mail on my windows 10 laptop will stop functioning on 13th december. i have numerous folders storing thousands of emails going back many years that i do not want to lose (or lose the folders they are stored in). i've been reading about thunderbird but there…
RE Loft Conversion
Hi, I am doing a loft conversion next year, going the full hog, en suite et. Is there anything from a Tech point of view that I should install I want it to be as modern as possible! Any ideas? Thanks
Chrome keeps freezing
I've just purchased the following laptop... https://www.ebuyer.com/912688-lenovo-v155-ryzen-3-3200u-8gb-256gb-ssd-15-6-vega-3-windows-81v50004uk?utm_source=hotukdeals&utm_medium=referr%20%20al&utm_campaign=hotukdeals I know it's not the best but I only need it for browsing and netflix. All I have done so far is install…
move office to new pc
i have office 2016 professional plus on an old pc and i would like to move it to a new one. it is an official retail activated version of office. i no longer have the product key / activation key or software disk I have at my microsoft account online and the office software does not show. must be just on computer please…
LG satellite problems
Hello everyone, if this post is in the wrong place please feel free to move it. I have an LG 42LB535V Smart TV. It is quite an old model (bought in 2015) but in the past couple of weeks my Freesat keeps dropping out and losing signal (it's showing 0% on the settings panel for both Astra 28.2 and 19.2). I've checked all the…
Cheap(ish) Tablet
Can anyone recommend a Tabket up to around £200 (£250 at a push). Needs a reasonable amount of memory and the ability to play some decent APP based games and watch Sky Go/ BT Sport. No need for mobile data connectivity. Open to Android or Apple. My Tesco Hudl 2 was a good buy years ago but is a bit old in the tooth now.
Bose Noise Cancelling Headphones
Hi, I need to replace my old Bose QC15 which have served me well. I would like Bose wireless. Expensive, but I have tried cheaper and IMHO Bose are best. I can buy QC35 series I from Costco for £199 I can buy QC35 series II from JL for £249 AFIK the only difference is Series II have a microphone and the ability to connect…
Help - Relentless Junk email
I am getting 20 or so Junk email per day (Hotmail through Outlook) I am very careful NOT to click on any links and never sign up to receive the usual rubbish from anyone - I regularly run AVG virus protection (Free Version) - I have tried the usual 'Block' which has no effect - then I read about the 'view message source'…
Suggestions for Windows Notebook?
Not a Windows expert so hoping for advice. Need to get : -a very small light laptop/notebook less then 13'' screen -8Gb RAM or more. -Two USB ports (ideally USB-2) -Must run Windows 10 (due to using specific software that only runs on that) I'm aware they might not be the cheapest devices. Anyone got any recommendations?
Laptop question
https://www.argos.co.uk/product/3114168 I wish to buy the above laptop for my daughter, I have discovered Windows 10 S is very limited, only Microsoft store apps can be installed. Is the anyway I could install Windows Home 32/64 bit, so I can have other apps. I would prefer chrome browser and other apps like PDF, etc. I…
Can’t access Very website from Thailand
I’m looking to order a couple of items from the Very website but am currently in Thailand and I keep getting an error message saying ‘access denied’. I can access every other shopping site though, John Lewis, Curry’s etc Any idea how I can get onto Very website while I’m here so I don’t miss out on a Black Friday deal…
Lost iPad - no lost my iPhone installed
I lost my iPad today and tried searching for it on my iCloud account to see if I could locate it . Find my iPad doesn’t seem to be installed on my iPad .. if it doesn’t turn up how do I erase the contents of it only and not my iPhone ? I am so silly .. I was distracted with the baby and may have left it sitting somewhere
Bitdefender black Friday deal
Anyone contemplating buying a paid for A/V and anti-malware package, and considering Bitdefender, their "Total Security" suite is currently on offer for £24.99 for 5 PCs for one year, ie £5 per PC. Yes, I know Windows 10 has built-in protection...
HTTP 404 not found Internet Explorer/Google
I purchased a second hand Acer Aspire1 laptop on E Bay at a cheap price, purely as back up to use in case of need. I knew it was going to be a basic machine It has connected to my Virgin Wi Fi OK, but when I try using the internet explorer or Google on it a message appears HTTP 404 not found. What do I need to to get it to…
C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11
I am getting this message on my Windows 10 desktop at least once a day. The only way to get rid of it is to completely re-start my computer. It's driving me nuts. C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11 Is either not designed to run on Windows or it contains an error. Try installing the…
Webmail Issue a la 2 phones: help please!
Good afternoon all, A family friend has this issue which I need help to resolve. He set up a webmail on his phone through which he accesses his mails of his website. 4 days ago, he noticed that mails were not coming in so deleted the set up. He set it up again but was now encountering problems. His phones are Blackberry…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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