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Retrieving Old photos from 'damaged screen' Motorola Moto G !

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Good evening All,

I have an old motorola phone whose screen is dodgy. How could i retrieve those old photos?

Cheers

Comments

  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Either connect phone to pc/laptop and copy & paste or if you have a cloud
    Based açcount (Google photos, Dropbox, OneDrive etc) just login and download
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • (1)Either connect phone to pc/laptop and copy & paste or

    (2) if you have a cloud
    Based açcount (Google photos, Dropbox, OneDrive etc) just login and download

    1) I have done that. i cant access the photos

    2)I do have google photo but it wasnt linking together.

    Cheers
  • Joe9090
    Joe9090 Posts: 209 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Kaybenson wrote: »
    1) I have done that. i cant access the photos

    Cheers

    When you connect your phone to a PC it starts charging it by default.

    You don't say what version Moto G you have but you need to change it from charging to file transfer.This might explain it better https://www.verizonwireless.com/support/knowledge-base-207459/
  • wongataa
    wongataa Posts: 2,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Kaybenson wrote: »
    1) I have done that. i cant access the photos

    2)I do have google photo but it wasnt linking together.

    Cheers
    The phone needs to be unlocked. You need to make sure you have allowed file transfers.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    If the screen is knackered then enabling MTP (file transfer) after connecting the USB may be a matter of trial and error ... try to press the part of the screen where you think the MTP prompt/option will be.
  • that
    that Posts: 1,532 Forumite
    "screen is dodgy", does that bean the picture is unwatchable in places, no picture, touch screen is not working, intermittenf?

    to stop glass splinters in fingers use a aluminium foil finger

    I would try file manager + app on the phone. Select "access from a PC" option this turn your phone into an ftp server. from here I use filezilla (ftp client), but think a web page may also work?
  • ballyblack
    ballyblack Posts: 5,135 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you signed into your gmail account on a PC.

    The photos will be in google photos if it was set up properly
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    ballyblack wrote: »
    Have you signed into your gmail account on a PC.

    The photos will be in google photos if it was set up properly


    2)I do have google photo but it wasnt linking together.
    I think this job really needs
    a much bigger hammer.
  • arciere
    arciere Posts: 1,361 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    If the touch is not working, but you are still able to see the screen, just connect a USB mouse to the phone and use that.
  • Joe9090
    Joe9090 Posts: 209 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    arciere wrote: »
    If the touch is not working, but you are still able to see the screen, just connect a USB mouse to the phone and use that.

    Thanks, I have just learnt about USB OTG cables.
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