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C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11

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Middle_Sister
Middle_Sister Posts: 564 Forumite
Part of the Furniture 100 Posts Name Dropper
in Techie Stuff
I am getting this message on my Windows 10 desktop at least once a day. The only way to get rid of it is to completely re-start my computer. It's driving me nuts.

C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11
Is either not designed to run on Windows or it contains an error.
Try installing the program again using the original installation media or contact your system administrator or the software vender for support
Error Status 0xc000012f
«1

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Simple solution? Uninstall Trusteer Rapport.
  • rdr
    rdr Posts: 412 Forumite
    Part of the Furniture 100 Posts Name Dropper
    DoaM wrote: »
    Simple solution? Uninstall Trusteer Rapport.
    This it was always a problew, lasted a week on my PC
  • Neil_Jones
    Neil_Jones Posts: 9,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rapport is documented to cause more problems than it claims to fix. Allegedly.
    Usually it installs but refuses to activate, or claims it isn't installed at all when one can see the icon in the toolbar...
    If you want headaches, use Rapport. If you don't, get rid of it.
    I think there aren't many banks now that wave it at you on their login screen - Santander definitely do and Cynergy. Most of the other big banks seem to have stopped plugging this piece of junk.
  • RumRat
    RumRat Posts: 4,998 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 28 November 2019 at 7:30PM
    Yep, no matter what your bank says.....ditch Rapport.....Nothing but problems....

    Even Santander have stopped pushing it now.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • Middle_Sister
    Middle_Sister Posts: 564 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 29 November 2019 at 2:54PM
    Thanks for the replies.

    I googled how to remove Rapport and fingers crossed let's hope it's worked.

    Many thanks.
  • Belenus
    Belenus Posts: 2,753 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 29 November 2019 at 4:17PM
    RumRat wrote: »
    Yep, no matter what your bank says.....ditch Rapport.....Nothing but problems....

    Even Santander have stopped pushing it now.

    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • RumRat
    RumRat Posts: 4,998 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Belenus wrote: »
    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.

    I no longer see it.....It used to drive me mad when logging in on PC. In fact I do most of my banking via the mobile app. However, it hasn't appeared for the last month or so.....Just checked again and no sign of it.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • J_B
    J_B Posts: 6,779 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Belenus wrote: »
    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.


    Just went to log on and the dreaded cRapport thingy came up :mad:
  • Belenus
    Belenus Posts: 2,753 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    J_B wrote: »
    Just went to log on and the dreaded cRapport thingy came up :mad:

    Sorry, I may have jinxed you.


    It is no more than a minor irritant. One click and it is gone.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still pops up for me everytime I go to Santander site
This discussion has been closed.
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