C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11

in Techie Stuff
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Middle_SisterMiddle_Sister Forumite
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I am getting this message on my Windows 10 desktop at least once a day. The only way to get rid of it is to completely re-start my computer. It's driving me nuts.

C:/Users/lesle/AppData/Local/Trustee/Rapport/app/bin/x64/rooksbas_x64.d11
Is either not designed to run on Windows or it contains an error.
Try installing the program again using the original installation media or contact your system administrator or the software vender for support
Error Status 0xc000012f
«1

Replies

  • DoaMDoaM Forumite
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    Simple solution? Uninstall Trusteer Rapport.
  • rdrrdr Forumite
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    DoaM wrote: »
    Simple solution? Uninstall Trusteer Rapport.
    This it was always a problew, lasted a week on my PC
  • Neil_JonesNeil_Jones Forumite
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    Rapport is documented to cause more problems than it claims to fix. Allegedly.
    Usually it installs but refuses to activate, or claims it isn't installed at all when one can see the icon in the toolbar...
    If you want headaches, use Rapport. If you don't, get rid of it.
    I think there aren't many banks now that wave it at you on their login screen - Santander definitely do and Cynergy. Most of the other big banks seem to have stopped plugging this piece of junk.
  • edited 28 November 2019 at 6:30PM
    RumRatRumRat Forumite
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    edited 28 November 2019 at 6:30PM
    Yep, no matter what your bank says.....ditch Rapport.....Nothing but problems....

    Even Santander have stopped pushing it now.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • edited 29 November 2019 at 1:54PM
    Middle_SisterMiddle_Sister Forumite
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    edited 29 November 2019 at 1:54PM
    Thanks for the replies.

    I googled how to remove Rapport and fingers crossed let's hope it's worked.

    Many thanks.
  • edited 29 November 2019 at 3:17PM
    BelenusBelenus Forumite
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    edited 29 November 2019 at 3:17PM
    RumRat wrote: »
    Yep, no matter what your bank says.....ditch Rapport.....Nothing but problems....

    Even Santander have stopped pushing it now.

    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • RumRatRumRat Forumite
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    Belenus wrote: »
    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.

    I no longer see it.....It used to drive me mad when logging in on PC. In fact I do most of my banking via the mobile app. However, it hasn't appeared for the last month or so.....Just checked again and no sign of it.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • J_BJ_B Forumite
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    Belenus wrote: »
    Have they?

    I had yet another Rapport pop up on on my Santander online banking screen this morning.

    I log on daily and that pop up appears regularly, although less frequently in recent weeks.


    Just went to log on and the dreaded cRapport thingy came up :mad:
  • BelenusBelenus Forumite
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    J_B wrote: »
    Just went to log on and the dreaded cRapport thingy came up :mad:

    Sorry, I may have jinxed you.


    It is no more than a minor irritant. One click and it is gone.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • donnac2558donnac2558 Forumite
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    Still pops up for me everytime I go to Santander site
This discussion has been closed.
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