Help - Relentless Junk email

in Techie Stuff
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I am getting 20 or so Junk email per day (Hotmail through Outlook) I am very careful NOT to click on any links and never sign up to receive the usual rubbish from anyone - I regularly run AVG virus protection (Free Version) - I have tried the usual 'Block' which has no effect - then I read about the 'view message source' method albeit long winded which also appears to have no effect - I am also aware that there is a limit to the capacity of addresses stored on the Blocked List. Some of the Junk is repetitive - a few French (recent holiday) - many from senders disguised from people I know - and the usual Unsavoury Ones. Sadly I'm a novice in this area and hopeful that a simple remedy will stop this - I've used the internet albeit quite Basic (email and surfing) for 1he last decade and never had this problem - My laptop is Medion Akoya -- Can anyone Help please??
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  • poppellerantpoppellerant Forumite
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    With Outlook, you can mark the email as junk and it will send it to the Junk folder, if it isn't already. Are the emails in the Inbox, or Junk folder? Persist in using the button at the top of Outlook to mark junk emails and it will slowly learn.

    Also check towards the bottom of the emails, there might be an unsubscribe link. You could also try to use this to try and stop the junk emails, but some people argue that it just lets the sender know that your email address is active and they will keep sending you junk from their various sources. Personally I use the unsubscribe link if the email is from a 'trusted' source - ie: from a large company like Argos, etc.
  • Neil_JonesNeil_Jones Forumite
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    Set up the Junk Mail options and rather than populating the Blocked Senders section, populate the Safe Senders and Domains section instead.

    Junk Mail is part of internet life unfortunately, all you can do is filter it out and look in on occasion in case there's a new contact you need to add to your safe list.
  • All emails are going in the JUNK Folder - there are now too many to ignore there MUST be some solution?
  • fiendishlycleverfiendishlyclever Forumite
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    I've got a Gmail address with my name which is fairly common. It gets 20/30 spam messages a day and I've never used it - is a combination of name/email address guessing and other people thinking they have my address.

    Once they start coming you'll never get them to stop... ��
  • arcierearciere Forumite
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    All emails are going in the JUNK Folder - there are now too many to ignore there MUST be some solution?
    It would be like trying to stop the waves...
  • BelenusBelenus Forumite
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    All emails are going in the JUNK Folder - there are now too many to ignore there MUST be some solution?

    I look in my junk folder every day, quickly scan the senders to see if it isn't junk and then delete the lot with two clicks.

    It takes me about 10 seconds to do that.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • [Deleted User][Deleted User] PPR Forumite
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    All emails are going in the JUNK Folder - there are now too many to ignore there MUST be some solution?

    You mean all junk emails are going to the junk folder or ALL of your emails are going to junk?

    If it is just junk emails then the easiest way would be to not look in the junk folder surely?
  • edited 30 November 2019 at 2:43AM
    JohnB47JohnB47 Forumite
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    edited 30 November 2019 at 2:43AM

    Also check towards the bottom of the emails, there might be an unsubscribe link.

    I wouldn't recommend this. If it's a dodgy site, clicking on 'unsubscribe' will do nothing except alert the sender that the email address is a 'live' one and you'll get even more junk.

    If you want to unsubscribe, go directly to the site concerned and do it there - don't click on a link in the email.

    I find junk emails seem to come in waves - I'm getting around five a day now from US sites. It will calm down eventually and then start up again.
  • edited 30 November 2019 at 11:17AM
    LegacoidLegacoid Forumite
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    edited 30 November 2019 at 11:17AM
    You can't stop spam; you can only hope to have it removed from your inbox before you see it.

    I don't use Outlook but from the other replies it sounds like it has a trainable junk filter. The key to getting the most out of features like this is to train it consistently:

    - If you see something that is genuinely spam (something you did not sign up for), tag it as such.
    - If you see something that you did originally sign up for but no longer require, do NOT tag it as spam but DO unsubscribe
    - Periodically check through the junk folder and untag any emails that were incorrectly identified as spam

    Do the above intensively for say a week or two and the filter should start getting it right; after that top-up training should only be required periodically when a new spamming trend emerges. This is the way it works for me in gmail and in my email client (Thunderbird) when dealing with emails coming to my domains. It'll work for you; you just have to be consistent.
  • JJ_EganJJ_Egan Forumite
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    All emails are going in the JUNK Folder - there are now too many to ignore there MUST be some solution?




    A new email adress is one solution the other is a paid for spam trapper .


    Hotmail emails attract the spammers .
    Anti Virus is not a spam trapper.
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