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Praise, vent & warnings

Archives for May 2020

Topcashback Worthless!!
Experienced problems receiving cash back for 6 months and still outstanding. No help or support from Topcashback. Wish I had seen MSE advice, cash back is NOT guaranteed. Please avoid Topcashback and save yourself the hassle.
TESCO Clubcard Rewards for magazines is not worth anything remotely like what Tesco say
All very well that vouchers are being extended due to Coronavirus, but they really are not worth anything remotely like what they used to be, and for magazines at least, the prices that they compare savings to are HUGELY misleading. In the past I have used them to buy a Radio Times magazine subscription. Today I checked,…
Sainsbury’s Delivery Pass
Ive just had the runaround from Sainsbury’s regarding my delivery pass renewal. On their website it states that they will be automatically renewed. I’ve contacted their technical support. The first person I spoke to said my bank had refused payment. I rang the bank not the case. The second person I spoke to said that if I…
Fake HMRC Phone Calls. 👿
This telephone number 01223 613900 Is sending out voicemails purporting to be from HMRC and IT IS NOT THEM. They will ask you to call the above number immediately or you will be contacted by their solicitors …. blah, blah, blah...…. The message ends with "take care" 🤣🤣🤣🤣 Yeah, right 🙄👿 Whilst so many are anxious about HMRC…
£1 Disposable BBQ's - Do not buy or use. These cause Major Damage
There have been major fires caused by the use of these disposable BBQ's where large areas of forest and wildlife have been destroyed. Wareham Forest in Dorset, Kingswear in Devon and Marston Moor in Yorkshire to name a but a few sites which have seen major devastation just this week. Please don't buy or use these incediary…
Bike sold with lower priced sticker?
Hello. I think there was a thread on MSE forum about this but I could not find it(somebody else my locate it) where the person bought a bike and it arrived with a lower priced sticker on the box than the price the person paid for the bike. https://www.thesun.co.uk/news/11700551/nhs-worker-bike-fury-at-mike-ashley/#comments
Morrisons "Buy 2 get 1 free wine offer" ????
Is Morrisons "Buy 2 get 1 free wine offer" clear? You might interpret this as when buying two bottles you get one of them free... it's not in fact this is a 3 for the price of 2 offer - which is how Morrisons and most retailers would normally promote it to avoid any confusion. Also be aware that if you put two bottles in…
Ebay suspended my account indefinitely but refuse to close it
Hello. I posted this a couple of days ago on the e-bay board but didnt get any response as its more of a sellers' forum.I'm NOT an e-bay seller and I never had an e-bay account before. And no-one else in my household or who uses my computer ever had one. Couple of days ago I found something I wanted to buy, on eBay. So, I…
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Whole fish OK?
I purchased 3 trout from the fresh fish counter of my local Morrisons. They were put in a "Cook in the Bag" container. I was just about to cook them as they were but decided that I'd put some extras in with them - herbs etc. only to discover, when I opened the bag, that the fish had not been gutted! Not squeamish but the…
FRAUD
I was scammed. So basically I saw shoes on an Instagram account for sale and they were 135 pounds and I contacted him to buy it. I later sent my name adress and email and then the payment which got declined and the he sent different account details and it did not get declined it went through. He later said the payment…
Radio Times Subscription
It seemed such a good idea in these times of lockdown to take out a subscription to the Radio Times. Not so. During the past weeks I have only received one copy on time. One didn't materialise at all and the others have arrived on the Wednesday or Thursday (and once on Friday) of the valid week. What good is that if it can…
Dunster House Children’s Climbing Frames
These play systems are not suitable for children over the age of 8 and are not easy to anchor into the ground. We bought the MonkeyFort Woodland Climbing Frame for my children aged 9 and 11. This product says it’s suitable for ages 3 to 14. The swing seats are tiny and my children can’t sit in them comfortably. When…
Longest Wait On The Phone
I wonder how everyone is finding wait times to get through to someone on the phone with the virus complications.I waited 2 hours and 5 minutes yesterday for Euro Car Parts to answer,do people hang on or just give upI know longer wait times are the norm now just wondered if 2 hours was normal to speak to someone when you…
JustGiving not allowing me to withdraw funds I've raised by Crowdfunding
I have, during Lockdown, been fundraising for several charities or causes. I have by and large used Justgiving which works ok if you can accept the delay of two weeks before the funds are released. However, I now have TWO SEPARATE cases where Justgiving is displaying (and has been for days) that funds are ready for…
Very Abysmal Customer Service
Hi, returned two items to Very valued at £1100. Have proof of return (s) they say they have the items but are not refunding until I delete them from my ICloud account. I have done this but despite phoning and using complaints feedback they still have not refunded me. Can anyone supply an email address to take it higher ?…
Facebook ads are scams or ripoffss
It seems as if a considerable proportion of the adverts on Facebook are either scams, or blatant ripoffs.Recent examples : -Wire brush attachment for strimmer for £39.95 - twice the Ebay price. Solar powered rodent repellent devices - a little research shows that these simply don't work.Bulb planter - for £29.95 (they sell…
B & Q Seed Prices
Packets of vegetable seeds in B & Q priced a £2.00 for a minute amount of seeds. Same seeds with 10 times the amount of seeds in packet £1.15 in local garden centres. Taking advantage of the ongoing situation I think.
Freddie's Flowers
Has anyone had a problem cancelling Freddie's Flowers? They say you're not tied into anything and that it's not a subscription service, which is cheeky because it is - they will take your money each month unless you tell them not to. Surely that's a subscription service? They say you can "cancel at any time" yet don't make…
Fletchers Freesias Guernsey - Superb Customer Service
On 8th April we ordered a box of their cut freesias as a birthday present for our daughter, next posting date was 12th and delivery stated at 2-3 days - perfect, her birthday was 16th. They did not arrive, so on about 19th I tried emailing but no response, so late afternoon I phoned and left a message on their answer…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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