Coronavirus: The latest from MSE
The official MSE guides: UPDATED MSE Coronavirus Guides
FURLOUGH & ANNUAL LEAVE FAQ
SYKES COTTAGES REVERSES REFUND POLICY
OVERSEAS TRAVEL RESTRICTIONS UPDATES
MOTOR FINANCE AND HIGH COST CREDIT SUPPORT EXTENSION
Ebay suspended my account indefinitely but refuse to close it
"we can't close your account yet, because it has been suspended, restricted, or is otherwise not meeting minimum seller standards. Until you have resolved your suspension, your account must remain open."
So, I e-mailed them saying that they appear to have suspended my account in error, so I want
them to close my account and delete my data. (After all, they have
my credit card info and they appear to be incompetent) But I
just received a reply saying that the account "was suspended because
the pattern of activities exhibits a risk to eBay and to its community"
and that there is no appeal.
I replied telling
them again to close my account, but no reply. And I have, through their
data protection page, also sent a message telling them to close my
account and delete my data, but again no reply. Also tried phoning, got the same "no appeal, can't do anything" script.
Sorry this is long, 2 QUESTIONS
1) ANYTHING MORE I CAN/NEED TO DO to get them to delete the data
2) SHOULD I BE WORRIED THE ACCOUNT SOMEHOW GOT HACKED?