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Morrisons "Buy 2 get 1 free wine offer" ????

Is Morrisons "Buy 2 get 1 free wine offer" clear?  You might interpret this as when buying two bottles you get one of them free... it's not in fact this is a 3 for the price of 2 offer - which is how Morrisons and most retailers would normally promote it to avoid any confusion.  Also be aware that if you put two bottles in your trolley and pay for them ( at full price each) you wont be allowed to return them even at the checkout due to Morrisons no alcohol return policy.  
Come on Morrisons please make promotional discounts absolutely clear - especially when customers want to shop quickly.
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Comments

  • giraffe69
    giraffe69 Posts: 3,575 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If the second one were free I'd expect it to say "Buy one, get one free"
  • DoaM
    DoaM Posts: 11,863 Forumite
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    I'm with the others ... Buy 2 get 1 free means exactly what it says - buy 2 bottles and get another one free. (And the T&Cs will say that the lowest price bottle is the free one - assuming that it applies to a range of wines with different prices).
  • George_Michael
    George_Michael Posts: 4,251 Forumite
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    mtw said:
    Is Morrisons "Buy 2 get 1 free wine offer" clear?  You might interpret this as when buying two bottles you get one of them free...
    I can't see why anyone would interpret it that way. If it was as you were suggesting, you would be paying for one bottle and getting one free so there is no way that you could possibly be buying two as the definition of buy means to get something in exchange for payment of some sort.
  • mtw
    mtw Posts: 5 Forumite
    Seventh Anniversary First Post Combo Breaker
    Absolutely - it's all about clarity and interpretation. 
    In facts Morrisons website today says 
    "Buy 2 and add the cheapest to your order free" - which makes it clear that the second cheapest one is the free product 

    If something was on offer as "buy ten get one free" the consensus view would probably be that one of the 10 would be free. This is why such offers (other than the Buy one get one free) normally make the free one as an additional "purchase"  i.e. "three for the price of two" or "buy 6 pack of crisps for the price of a five pack". And its not about being concise either - easier enough to be absolutely clear with "3 for 2" or "Buy 2 and get 3rd free"... both making it absolutely clear you need 3 items in your trolley.  Morrisons widely use such offers - Any 3 for £xx or any 3 for the price of 2 - so why cause confusion here?      
  • John_
    John_ Posts: 925 Forumite
    500 Posts Name Dropper
    mtw said:
    Is Morrisons "Buy 2 get 1 free wine offer" clear?  You might interpret this as when buying two bottles you get one of them free... it's not in fact this is a 3 for the price of 2 offer - which is how Morrisons and most retailers would normally promote it to avoid any confusion.  Also be aware that if you put two bottles in your trolley and pay for them ( at full price each) you wont be allowed to return them even at the checkout due to Morrisons no alcohol return policy.  
    Come on Morrisons please make promotional discounts absolutely clear - especially when customers want to shop quickly.
    Given that “Buy one, get one free” exists, and doesn’t mean that you buy one and it’s free, I’d assume that the same convention applies for “buy N, get one free” for N>1.
  • Spank
    Spank Posts: 1,751 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    I can't believe this is real you buy x amount and pay for it and then you get another (or more) free
  • societys_child
    societys_child Posts: 7,110 Forumite
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    edited 27 May 2020 at 7:24PM
    "you wont be allowed to return them"
    Why would you want to . . . ?
    Are you just trying to find something to complain about?

    I read it as - buy 2, get another free.  For some strange reason, you're confusing it with buy 1, get 1 free . . . which obviously it isn't.
  • eddddy
    eddddy Posts: 17,387 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    "you wont be allowed to return them"
    Why would you want to . . . ?


    Presumably because the OP bought and paid for 2 bottles of wine - and then realised they had misunderstood the offer.

    So they wanted to return the 2 bottles, get a refund, and then buy 3 bottles of wine for the same price.
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