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Vent - tesco bank
I needed to speak to a 'real' person when I attempted to call Tesco Bank in Glasgow yesterday about a problem with a savings account. They managed to 'mislay' a cheque that I deposited in my local store on the 28th May and didn't reach Glasgow until the 17th June. I spent a total of 40 minutes yesterday waiting to be put…
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Sainsburys Pet Insurance
In February, my cat developed skin problems and had to have several tests to find out that it was a flea allergy. I had been with Sainsburys Pet Insurance for about a month before she got the problems. I sent a claim for £880 on the 24th February and then waited a couple of months before contacting them because I heard it…
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Beware Buying Prescription Glasses on Line
Hi All, I have just used Selectspecs and purchased two pairs of Bifocal glasses. One pair were Polarised sun glasses. The total cost being £90. However when they arrived I could not see through them and was told that I had entered my prescription wrongly. They charged me a further £70 to replace the lenses. Now I am sure I…
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David Summerfields Gateshead Metrocentre trading as Pandora shop
Do not use! We bought a Pandora bracelet from this outfit thinking they were a quality jewellers. Bad move Fast forward a year and a half when the bracelet broke under normal use. We went into the shop to try and resolve the issue but the attack dog (who we think) was the owner started off by insulting the wearer and…
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More Than - ConfusedME.com...
This is more of a vent than a specific insurance issue so I thought I would post here. It is almost time to renew my car insurance and More Than have sent me there renewal letter for the coming year and of course it is £202 or 36% more expensive than last year with no claims in that time. I thought I would give them the…
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This has been passed on to me by family and I am passing it on because it is a seriou
[FONT="]PLEASE PASS ON TO YOUR FRIENDS & FAMILY.[/FONT] [FONT="]I received a call from a 'representative' of BT, informing me that he was dis-connecting me because of an unpaid bill. He demanded payment immediately of £31.00 or it would be £118.00 to re-connect at a later date.. The guy wasn't even fazed when I…
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Why didn't the copper book the van and cars parking on yellow lines
I was in town today waiting for the bus and police van to move so i could cross the road but there was a van and cars parked on yellow lines so the bus was struggling to get past, so instead of the copper getting out of the van and doing something he just sat there and watched the bus driver struggle, so when the bus…
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EBAY idiot.
Advertised a DVD box set on ebay and stated (very clearly) ***** BOX IS DAMAGED**** Much to my surprise I got an email from the buyer very rudely telling me the box is broken and they are very annoyed at me !?! The demanded a refund ! I know full well that ebay will automatically side with them so I have told them to send…
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Tesco Customer Service.
Just thought I would say thanks on here to Tesco. Had a couple of problems with their products and emailed them about it, I got an immediate apologetic response back as well as some information requests, I provided them with the relevant info and they got back to again apologise and sent me a £5 voucher (the product was…
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Cheers Amazon
Ordered a batch of books (set books for my uni course) and waited for delivery. Checked the Royal Mail 'tracking' and it showed them as delivered a couple of days ago. Nope, not true. Rang Amazon and they didn't argue about it at all (thought I was going to have a fight on my hands) just said the delivery obviously went…
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Sports Direct poor quality suitcase and no refund
2 months ago i purchased a suitcase from sportsdirect shop in person, when i took it for holiday i had so many problem wheel did not role and handle did not work properly. Somehow managed to come back with my broken wheel. Then took suitcase to shop without receipt i lost that one, shop manager told me to come back with…
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Golden wonder (GW Trading)...Praise
a bit of praise for a change.. got a bag sausage & tomato GW crisps...was no flavour on them, decided to write and tell them ...not expecting to hear back... a week later they sent me a box of them.... result:j cheers GW:T
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Orange Customer Services
I'm an Orange contract customer of 8 years, never missed a payment, and I'm very irritated. Over the past couple of months, I have received a number of texts from Orange. I didn't want to receive them any more so about 2 months ago I called up, asked them to stop sending the texts, the guy said "they're stopped now", and I…
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Argos
I purchased a wardrobe from Argos when they had their voucher offer on, spend £100 and get £10.00 back, I had to purchase online and have the item deliverd as in store was not availabe on this item. I now want to use the voucher but the only way I can use it is to order on line, that way you have to pay £5.95 delivery, how…
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Alex Gourlay - Boots Chief Executive
Sorry if this is the wrong place to ask - but has anyone got Alex Gourlay's email address and snailmail direct address? Many thanks
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TopTable manipulating restaurant feedback!!
right this is going to be short as I wrote out a huge page and the mse time out the page:mad::mad::mad: Anyone else aware that Toptable are picking and chosing which reviews:mad: to submit? I booked to use my toptable points at Montrose in Tunbridge Wells as they had fantastic reviews and i enjoy fine dining. After having…
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eBay Buyer Moan
Not a particularly major issue, but still irritating non-the-less!! :mad: * Buyer uses buy now. * 1 week later emails 'sorry ordered wrong item'. * I respond asking if they want me to update the invoice for the different item or cancel the transaction. * No response for further 2 weeks dispite a second attempt to contact…
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Breville Kettles
We've had two new Breville Kettles in the past 10 months. Both have packed in after 5 months use. Of course we can take them back to Currys and get a new one but I thought Breville would be interested. No chance, here is their reply: Good Afternoon, We are sorry for the problems you have had with your kettles. Whilst it…
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Purchase not fit for purpose?
We recently ordered a large amount of skirting boards online. They arrived and are awful quality timber, with blade marks, defects along the detailing and also the top part of the skirting is thicker than the bottom piece meaning there is a lip when joined together. Where do we stand on returning them without a restocking…
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Tax scam: A warning to self employed people…
A warning to self employed people… I've recently received several emails regarding a large tax refund from HM Revenue & Customs – or at least that's who they claim to be – saying I'm due a considerable refund. It's from the web address refund.alert.hm@hmrc.gov.uk so it looks pretty official and legitimate. It invites me to…
