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currys customer service???
:santa2: Hi there, im looking for some advice, i recently purchased a telly, home theatre & stand from currys, when i got my tv there was plastic screen protection film over it, when i took it off paint came off the telly with it, I called currys and my telly was replaced, telly number 2 had more issues with it, the…
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Morrisons 'con'?
Have been saving my shopping receipts for the last 4 weeks to claim a £20 shopping voucher for Christmas.On each of my debit card receipts it is headed Week 1,2,3,or 4 £20 off christmas shop and this made me assume that it was these receipts they wanted. When I read the tiniest small print on the back of the savings card…
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Serious security flaw found in Microsoft's Internet Explorer
Users of the world's most common web browser have been advised to switch to a rival until a serious security flaw has been fixed. The flaw in Microsoft's Internet Explorer could allow criminals to take control of people's computers and steal their passwords, internet experts say. Microsoft is investigating the problem and…
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Ebay seller in Hong Kong - sometimes things get lost in translation!!
It's freezing cold outside, I'm stressing over Xmas and I'm going to a funeral this afternoon, but this has put a smile on my face! I bought some jewellrey from Ebay a couple of weeks ago from a Hong Kong based seller, main attractions being the price (£2-ish) but also the Free Shipping (a tip I picked up from MSE btw!)…
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incomplete refund from computer supplier
Hi all A few weeks ago I purchased a computer online and choose a 5 day rush service costing £45 extra. It arrived on time but had two problems. One of the graphics cards was out of it's slot when I opened the case and I couldn't push it back in properly. Screws were also missing that help hold these items in. Also I…
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Need consumer rights advice!!!
Hi all - I'd really appreciate your advice, as I have a bit of a problem!!! You may all remember the programme on telly "I'd do anything" to find a Nancy for the west end production of Oliver! I bought tickets on the 18th May last year for a friends birthday, this was before the tv show had finished. My tickets are for…
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woolworths and psp
im am so annoyed with woolworths its unbelivable brought o fifa 2009 psp package for £125.99 after discount friday am got home unpackaged to charge up only to find the actual console had been visably ised and damaged took the whole package and receipt back to the same store friday pm only to be told as we are in…
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streamlinenet web hosting cancellation
hi all i'm a web developer and have been using streamline for 2yrs now one of my websites is unrequired now due to my friend not needing a website anymore so i need to cancel the website/account with streamline when it was up for renewal on the 5th of december on the 16th of november they emailed me to say in two weeks the…
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GAP, Swindon Outlet village
Went to return a jumper i bought from GAP in the Swindon outlet village. it still had all the tags on, but i had lost the receipt. Spoke to the manager who said i can have an exchange at the current selling price (which was £12- i paid £16 for it) which i was happy with. Found an item, went to the till, where the sales…
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shop4tools
http://www.shop4tools.co.uk/acatalog/Gardening_Gloves.php I thought I'd been good, I did my research and there has been no mention on here of this site and no negative mentions when generally googling them. However I literally just placed an order for some gardening gloves but didn't get the chance to enter a delivery…
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t-mobile
i would to say how good t-mobile are. when you ring up you can usely get though straight away and they are really helpful. well done t-mobile:j
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Should I refuse delivery ?
I recently ordered a PS3 from Currys only to cancel the order after 5 days (last Friday) when I recieved an email saying delivery would be delayed 3-5 days, their 'customer services' (and I use the term very loosely) were unable to even confirm if they had the item in stock. Strangely enough half an hour later (after the…
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Dell
Got told off for posting on the techie forum. Bought two laptops from Dell last Monday. Have been trying to cancel since last Saturday. Original date for delivery was 23rd of December. Anyway they say they've now sent them and I have to pay £40 + vat to cancel. Someone guided me to the OFT Distance selling which says you…
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WH Smith (online) rant
Has anyone else experienced any problems when ordering from WH Smith online recently? I ordered a book a few weeks ago and the delivery was very speedy, in fact I received the book before I even received the email telling me that it had been despatched. Due to above quick service, I ordered a DVD on 30/11 as it was the…
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wilkinsons paint spill
Hiya all I went into wilkos on Satuarday with my Dad (73yrs old) to get some bits, as we were walking down the paint isle one of the staff were stocking paint onto the shelf as we turned she dropped a can of gloss and it splatted all up our clothes Jeans Coats Shoes She jumped off her ladder apologising and then walked off…
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Is this a scam?
'we' just received a letter from 1st credit saying an amount of 199.75 is owed relating to 'legend, a brand of thus plc' i say 'we' because thereis no named person o the letter and we are renting (we have been here 4 months) so i KNOW it isnt ours but as it doesnt have a named person on the letter is it some kind of scam?…
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livebookings restaurant bookings - dont bother useless !
Wanted to book a restaurant for last friday night so noticed on yell that you could book this particular restaurant online using livebookings, so I did. Turned up at the restaurant for them to tell me they werent taking bookings for the night because it was all Xmas parties. I explained I had booked using livebookings and…
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Bye Bye
I signed up to MSE in the hopes of helping people with regards to statutory rights. I have a degree in this field and I am a consultant to several major firms as well as Trading Standards, the CAB, CCCS and carry out work for the OFT as well. So I thought that my expertise in this field might be helpful, and possiby…
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Royal mail
Hi I hope this is where its supposed to be,I posted a parcel abroad containing a few xmas gifts for my neice nothing of value the whole lot came to around £24 it was posted on 4 november but never arrived I filled in the claim form the post office gave me and provided reciept of posting,but on friday recieved a letter back…
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HMV Refund Policy?
Hi Went shopping last week and brought the Shameless DVD set for £35 in the sale as a present for xmas. Anyway my girlfriend had brought the exact same disc set so I went to HMV at the fort to return it. The staff were extreamly rude when they pointed out they do not refund on unwanted items only and offered me the refund…
