livebookings restaurant bookings - dont bother useless !

paulfoel

Wanted to book a restaurant for last friday night so noticed on yell that you could book this particular restaurant online using livebookings, so I did.

Turned up at the restaurant for them to tell me they werent taking bookings for the night because it was all Xmas parties. I explained I had booked using livebookings and they told me livebookings had phoned through the booking to them at 4-30pm that day - it was now 7-30pm

Got to work this morning to find an email from livebookings telling me I couldnt have the reservation (sent at 4-38pm) but I missed it since I'd left the office.

Nice one, eh? Dont think I'll bother in future - I'll stick to the old trust phone restaurant direct method....

paulfoel

Update

Complained to livebookings about this. They werent particularly interested. Blamed the restaurant and said it wasnt their problem.

omen666

Cannot see the problem here. If you purchase something online, book a flight online, book a hotel online you await the e-mail confirmation in my opinion before I take it that it is booked