-
Smile
Just like to say well done Smile Bank https://www.smile.co.uk for refunding an £11 charge due to me going slightly over my credit card limit while payment of the previous month was being transfered from another account. I wrote them a letter asking for the charge to be refunded and I got a letter to explain that they were…
-
Sainsbury's
I bought a navy hooded top for my son in Sainsbury's about a fortnight ago. He wore it over the weekend and I put it through the wash on Monday morning. The colour ran through a few things and the top itself came out totally washed out/faded. I took it back today without receipt because I couldnt find it. The lady on…
-
Well done Ebuyer.com!
Just like to thank ebuyer. I requested next day delivery for an item I had ordered but unfortunately due to City Link the delivery was a day late. One ring to ebuyer and the lady on the phone gave me a £10 refund which was all the delivery costs! Cheers Ebuyer!
-
Cheeky BarStuards
A while ago whilst looking at the cost of buying job-lots to sell on Ebay, I came across a internet wholesaler called Zentrada. I signed up as you do with many internet sites (The form was very similar to this site as in user name, email and password etc) At that time I didn't take it any further due to lack of funds and…
-
Post office!
Well I have loads of companies that I would like to nominate on here especially NTL but today I have to put something down about the post office to see if it is just me or are then suddenly incompetant at doing something that has been done well for over 200 years!! If you don't want to read all this then skip to the bottom…
-
Delivery charges
Ok I have no problem with them if the item is too large to get in t he car but how many people can get a washing machine in the car................so why not give prices with this included or clearly show charge on the displays...............perhaps offer discount if you arrange to collect it. Online…
-
LA Fitness
I have just come off the phone to LA fitness Member Relations and am so frustrated. I cancelled my membership and the last payment that was supposed to be taken was July. However, they took August and September's too. This was for a joint membership so it was quite a lot of money that they took in error. I asked for it…
-
Grrr.... But what can i do??
**Right.... please see post below. They have now had their 7 working days and no banana! So if anyone could help with advice about completing small claims applications online, I would be greatful** I few months ago I undertook some work for a company on a freelance basis and was told that payment would be on receipt of an…
-
DVDI.co.uk are crap!!
I placed an order on dvdi.co.uk which looks a professional and reasonable site last month, the 10th of October to be exact. And yet I still haven't had delivery of my item, I have e-mailed the site 4 times!! And I know they've read them every time and yet they haven't replied!! I don't know what to do, they don't have any…
-
Zudirect ?????
Okay - i know this is the wrong forum, but i need some answers opinions quickly.. and this is the place that gets looked at most. MOD - move me if you feel you need to... Basically - me and some guys at work bought refurb PSP's from a web shop gonig by the name zudirect. we paid £85 quid each via nochex. it's been 6 weeks…
-
lloyds n.o1 / wetherspoons
was in lincoln Lloyds (the square sail) last night. ordered a double gin with soda and a pint of pedigree. was charged just under £4. next round, ordered the same, but this time £4.69 (started to take note of prices now!) queried it and the bar staff said it must have been a mistake before. next round, same order £5.39!!!…
-
Lateral Thigh Trainer Not Acceptable - What are my rights
Wife bought a lateral thigh trainer about 6 months ago and used her credit card. Was internet based company. Anyhow when first delivered main casing was cracked, etc. and after a few emails the company sent the replacement bits. However it did squeak when being used but assumed it would ware itself in. However this has…
-
o2 Upgrades
Grr i hate moneygrabbing companies!! The gf is due for an upgrade on her phone this month so phoned up o2 to ask if they could offer her a better deal than she has at the moment, along with a free phone (sony ericsson k800i). They said they couldnt better her deal, and the upgrade charge is £80 for the phone! That's £80…
-
Beware: TUKHA charges but doesn't deliver!
I ordered a microwave online from TUKHA (trading name of IA Solutions Ltd) in August after finding them via a search site recommened by MoneySavingExpert.com. I emailed TUKHA when the goods didn't arrive (their phone-line never works!) & they replied that they couldn't source the microwave anymore. I replied that I…
-
Car Insurance Problem
Hi, I'm hoping this is the right board, but if it's not - sorry! At the end of June, my sister bought a second-hand Ford Fiesta for a reputable dealer. I am also insured on it. On 28th August, I was hit side-on by a driver who failed to stop at a junction. I went over the centre verge and hit a third car coming in the…
-
McDonalds
I know I shouldn't expect much service wise (I have nothing against their food now and then) but the service I experienced last night was appalling. Afer the fireworks yesterday some friends of mine decided to pop in to get a quick snack as we hadn't eaten. It was 11.20. There were about 5 staff behind the counter…
-
mobile2cash
mobile2cash.com Used this site to try and sell my old mobile phone. They gave me a price, sent me the envelope which i posted off and never paid me for my phone. They claim they never recieved it and I should claim off Royal Mail. They said this happens a lot and the police are investigating. Yet, they refuse to give me…
-
Why do catalogues do that........................
Let you ring an 0870 number, go through all the choices (several minutes), say you are in a queue then say they are very busy ring back later and cut you off:mad: Additions and Littlewoods do this:mad:
-
sainsburys leaky nappies
i bought a packet of sainsburys own nappies (not the basic ones) and used them on my son, i got half way through the packet and then had 1 leak overnight, although the nappy wasn't particluarly full i sort of wrote it off as a dodgy one, however the next day we were going out to a party and i'd bought my son a lovely new…
-
CarAudioCentre.co.uk - what angels!
Having had a major problem with Pixmania (see Vents board), I reordered the car stereo from CarAudioCentre at 6pm on the Tuesday night. Wednesday morning, I got a phone call from a very polite, helpful young man, who asked what vehicle it was for, in case I needed an adaptor cable. I didn't need one, and he informed me the…
