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Flight delay compensation

Archives for August 2016

Compensation claim denied
Good afternoon all, I need some help with a claim I made for compensation. My flight was cancelled after sitting in Amsterdam airport for over 4 hours, eventually the flight was cancelled and we were rebooked on a flight for the next day. Easyjet are now saying they will not pay because the events were extraordinary. The…
Missed Connecting Flight
My problem was that a flight from Manchester to Chicago via Washington was delayed as the first flight arrived in Washington over 2 hours late which meant i missed the connection to Chicago. The next available flight arrived over 4 hours after the scheduled arrival time. United refused the claim as the second flight did…
Outside airlines control?
Having had our flights cancelled in 2014 by Ryanair due to French Air traffic controllers strike, the airline has rejected compensation claims twice as the strike is deemed outside their control (EU reg 261 refers). However, is this worth pursuing via the small claims court on a no win no fee basis via solicitors? Has…
Turkish Airlines nightmare – schedule change
I’d be enormously grateful if anyone can help with this. A few days ago I got notification of the THIRD schedule change, and since then I’ve been totally unable to contact Turkish Airlines. (They seem to make it deliberately difficult - I've also been trying to ontact them for a week about a lost bag) All their emails are…
West Jet
Hi All Looking for some help.... I have tried claiming compensation for a severely delayed flight with West Jet but am advised that as they do not have UK offices they simply do not respond or pay out Has anyone had a similar experience? Any advice? Cheers Adrian
Non EU Flight time change - help
I have just been emailed by travelUp, who I booked my flight with and they have advised that my flight times have change, meaning i am at a changeover airport for an additional 12 hours 15 minutes. I am flying from manchester to jeddah, jeddah to mumbai. Its the jeddah to mumbai flight that has been pushed back. I am…
Tech prob on previous flight, can I claim 4 delay??
Hi All, Apologies if I've missed this on MSE somewhere but can only find reference to 'Bad Weather' affecting previous flights not technical issues, anyway: [FONT=&quot]Back in Nov 2012 my in-laws outbound flight from Heathrow (MH003/06) arrived 1482mins late at Perth Intl. Airport because Malaysian Airlines claim the…
Small planet airlines flight delay
Original Flight departure 12.10 Changed to 14.10 Changed to 16.40 Changed to 18.00 Changed to 19.40 Flight left the Tarmac at 20.27 All the reasons why the flight was delayed -Arrived at airport and was informed of 3 hour delay due to a previous flight delay - then Apparently a passenger had a heart attack - flight then…
Not delay but inflight wrong dietary meal given
So we went away back in April to Florida and flew with Virgin my youngest is lactose intolerance meaning she is allergic to dairy products. When we checked in online noticed there was a lactose option so thinking great this makes our lives so much easier we checked it on the form this I do have a record of both flights…
Norwegian flight delay - Help!
Hello, I have placed a delayed flight claim into Norwegian, who have since declined any compensation. I'm not sure which governing body I should be writing to in order to dispute Norwegian's response, or if I do actually have a right to dispute? - The flight departure was delayed by 4hours 47minutes, from Poland to the UK.…
Turkish Airline - Flight Delay caused to miss connecting flight
Hi All, Hope all is in good health and in high spirit. First time posting and could use some help. It's just how it says on the title. Me and my family (4 in total) had a flight 4:00am from Hurgarda connecting in Istanbul to Gatwick. The plane arrived 1.5 hours late in Hurgarda, by the time the plane left it was 2.5 hours…
Volotea flight delay compensation offer
Hi Guys, Don't normally venture into this part of the forum but could do with some advice. Me and my family were delayed for 5 hours coming back from Mallorca a few weeks back and I sent a copy of the claim letter template as per the guide, I have just received this email back and I'm not sure what to reply. Dear Mr. , We…
Manchester Egypt Return Flight Changed
Booked Flight 10th August 2015 for Flight departing Manchester 22nd April 2016 returning 06th May 2016 from Egypt. On the 20th April 2016 received a plain old email cancelling my return flight and bringing me back 3 days early. No reason give. After speaking to Customer services, Only option given was to cancel or come…
Flight Delay Query
I have recently returned from lanzarote - our flight home was delayed and we departed 3 hrs 15 mins late, however due to a tail wind we made up some time and landed 2 hrs 45 mins late. Can I claim as it was over 3 hrs late upon departure or is it based on arrival time? Thanks.
Baggage lost
I was flying Etihad from Dhaka to London. One of my two checked-in baggages did not arrive and has been declared 'lost' (since it has been over 3 weeks). What are the kinds of compensations I can get from the airline?
Thomas Cook flight delay leading to missed connecting flight.
Hi I was wanting some advice. I recently flew with Thomas Cook from Zante to Stansted, the TC fight was delayed 156 minutes due to a flat tyre. (Another TC plane was used for flight as spare tyre was being flown in to Zante from England). This delay made me miss my connecting flight home with Easyjet, I had to pay and…
Compensation vs Travel Insurance
Hi, apologies if this is in the forum. I've looked and not seen any reference. I experienced 27hr+ delay with Small Planet from Manchester to Crete last month. I intend to follow the guidelines here but when I contacted the travel company I booked with for further details, they informed me I cannot put a compensation claim…
No IBAN or Swift Code to get compensation
I have been offered compensation from Vueling for a delayed flight however they have requested an IBAN and Swift code for my account to make the International transaction. I do not have a current account (previous bankruptcy) and only have a Cashplus prepaid card from APS. Cashplus do not accept International transfers and…
Small Planet Current Strategy? Which firm got a court order to seize plane?
I experienced a 24 hour + total journey flying back from Corfu to Manchester. Flight cancelled then forced us after just a few hours in a hotel to fly back via Gawick and then onward coaches did not turn up! I've noted a few similar horrendous delays since I've returned home on 19th July instead of 18th July. I lost the…
BA refused delay compensation
Hi Writing on behalf of boss. BA have refused compensation on the grounds that the delay was due to weather, which ordinarily he would have accepted. However, in this instance, the departure was delayed due to the captain not turning up for work, so they had to wait for a replacement. As a result, they hit bad weather so…

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Flight delay compensation

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