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EDF Energy
Just wondered what people thought! I wrote a letter of complaint to EDF Energy as they had me on a day and night rate for Economy 7 to which we dont have!! They also got my final readings totally wrong (I have now moved energy companies) They rang me yesterday to which I was made to feel scared into the fact I may owe them…
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EDF Energy
Just wanted people's opinions. I have now changed energy supplier as found EDF very expensive and unhelpful! The last bill the reading was wrong and they had me on a night and day tarriff to which we dont have, we have central heating not economy 7! I complained about this and they rung me yesterday and basically baffled…
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NPower old bill *RESOLVED*
I moved to a property in Sept 2012, and switched supplier from NPower pretty quickly. I left NPower in Nov 2012, and paid the remainder of the bill that was sent to me by payment card (Paypoint). I received a Gas 'Reminder' May 2014, which was a bit of a shock, as I thought I'd cleared this supplier via Paypoint. I…
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bathroomworker
With NPower and found we were over £1,000 in credit on bill end of May but they told us new bill coming 23rd June so we waited to see what bill would be, now find out next bill end of Dec 14 so how much more in credit are we going to be then !!! Going to ask for refund!
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British gas phoned me - Opinions please
Evening all Background: We used to be with BG (only when we moved in until we changed supplier). We now get out energy through a new supplier, and have done for about a month, and I have paid the outstanding fees owed to BG. A an indian chap (purely saying this because giving all the facts I can) phoned our landline a few…
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I've been told I owe Npower £1100 despite paying all of my bills!
Hi there, I live in a rented 2 bedroom flat with my partner and we pay £86 for gas and around £20 for electricity per month. we received a bill out of the blue the other day telling us that we owed them £600, so I proceeded to ring them asking why. They then made me take a meter reading for both gas and electricity and…
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N Power Account closure
Hi, If this happened to you what would you do?? At the end of May my Electricity tariff came to an end, I changed tariff online...had an email confirming that I had changed to the new tariff. A few days later I saw that my account had been closed by N Power.... a Final Statement was issued and a credit amount was repaid to…
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Is this sharp practice from Scottish Power?
I recently transferred from them to Ovo. The new supplier asked for actual readings for the commencement of the contract which I provided. Scottish Power have estimated my electricity readings and have overcharged by 23.9 units on economy 7 and 29.7 units on normal. I have queried this with them and have the following…
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BG changing to normal meter and tarifs ?? Help please
Hi Guys I would really appreciate a bit of advice i moved into my house nearly 2 years ago after my split with hubbie. the house already had gas and electric cards so i called BG to see about getting switched on, they said that i would have to keep the cards for a while. Its now nearly 18 month later and im just getting…
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Huge unexpected EON bill!
Hello, I'm writing this on behalf of a family member. Their electricity is supplied by EON. The account has always been paid on time. A couple of weeks ago it became apparent that the representative sent by EON to do the meter readings had been making serious mistakes. Firstly, and unbelievably, they had been reading the…
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Surprise £1k bill from EON
We got a surprise electricity bill for nearly £1k. This arises because every time we tried to give a meter reading, they didn't believe us, and insisted instead on using estimated readings, so we paid around £50 a month. After 2 years, they have come round and taken a meter reading and thus given us this huge extra bill.…
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Problems with First Utility
Following the newsletter recommendation in May I left EDF to move to a cheaper tariff with First Utility. BIG mistake. First, because of a website glitch, they put me down for electricity only.I emailed them on the same day (23rd of May), and only received a response today to contact them. Phoned and eventually got a rep,…
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Cannot get in touch with Scottish Power
I received a bill of over £700 from my last place (for a quarterly). I don't know if they've made a mistake but I've received several letters threatening to send debt collectors. I've now got one saying "FINAL DEMAND". I've been trying to call them for the last two weeks, many times I've waited for half hour plus, and…
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Being billed for energy used more than 12 months ago
Hiya, I have so many complaints about NPower. My direct debit each month was through the roof and really over priced. I provided exact meter readings weekly to avoid any mistakes with estimated bills. I decided to leave my property in May becuase the price of my energy was too much. When I told Npower I was leaving they…
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Leaving the Big Six for a Little One
Well I just switched via uSwitch, from Scottish Power to First Utility. Yep, I've read all the comments on here, good and bad, but hey a saving is worth a punt, no? And to be frank their call waiting times can hardly be worse than SP's!! Currently about £500 in credit with SP too soo looking forward to getting that back…
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Best use of renewable energy to heat
We are about to commission a 200kw turbine on the farm and are seriously considering swapping from oil central heating to an electric boiler. Imported electricity will cost us approx. 11p and export will be approx. 5.2p. if we can use our own electricity, costing us approx. 5.2p, surely this should be cheaper than oil?…
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First Utility keep asking for more money
I am on a fixed DD, I signed up with them last Dec. I had an e-mail the other day asking me to pay £81.30. They appologised and gave me some compo and promised to stop the e-mails. Today I get a more threatening e-mail asking for £130, so again I have complained. Anyone else having this problem? Tempted to go to ofgem now.…
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Gas supply to tenants
I own the leasehold to a flat that I rent to tenants, the freeholder has requested that the gas meters be moved, when investigated it was found that too much copper pipe has been used and that the installation no longer complies with regulations - the supply was subsequently cut off. The flat is managed for my due to…
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first utility
Hi, One of my friends wanted me to get a quote from first utility for my gas and electric. So I went through the quote process on their website and it suggests that I can save up to £145 by taking on a 2 year fixed duel fuel tariff with them. However, I am on a 1 year fixed tariff with SSE which still has 6 months to run,…
