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British gas phoned me - Opinions please

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parking_question_chap
parking_question_chap Posts: 2,694 Forumite
Eighth Anniversary 1,000 Posts Combo Breaker
edited 24 June 2014 at 8:02PM in Energy
Evening all

Background: We used to be with BG (only when we moved in until we changed supplier). We now get out energy through a new supplier, and have done for about a month, and I have paid the outstanding fees owed to BG.

A an indian chap (purely saying this because giving all the facts I can) phoned our landline a few minutes ago saying he was from BG and ask for Mr ....... (myself). I said that was me, then he asked my to answer security questions, and Im thinking, why should I do that - you phoned me. After going back and forth he asked me to write down a number and phone him back. He would not tell me what it was regarding.

What does everybody think of this?

I mean if we owed money they would sent out a letter. I dont really know what he wanted, but was not prepared to give my details out to somebody who could be anybody.

Comments

  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    You're not sure if you owe british Gas money?

    https://www.britishgas.co.uk/Help_Advice/ContactUs/

    Contact them online and ask them. They'll give you a genuine number to call.

    He was probably cold calling trying to sell you Homecare or something equally as annoying.
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • I was meaning in theory if we owed them money they would write, as thats the norm, but I know I paid the bills that arrived in full.

    Ps thanks for the link
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    All BG numbers are 0800 ones, was the one your caller gave one?
    That gum you like is coming back in style.
  • Andy_WSM
    Andy_WSM Posts: 2,217 Forumite
    Part of the Furniture 1,000 Posts Uniform Washer Rampant Recycler
    Put the number that the caller gave you into Google and see what comes up.
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