We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

EDF Energy

Options
Just wanted people's opinions. I have now changed energy supplier as found EDF very expensive and unhelpful! The last bill the reading was wrong and they had me on a night and day tarriff to which we dont have, we have central heating not economy 7! I complained about this and they rung me yesterday and basically baffled me and made me quite scared into thinking I owed them alot of money! As they had me on economy 7 and it was my fault and it was my fault they hadnt got the readings right! I was so worried about having a big bill I told them to forget it and he closed the account down as zero.

Thinking about it why should I have been made to feel like this and just wondered what people think I should do leave it well alone and except Im now with a new supplier or persue the fact they got things wrong and how should I persue it?

Thank you, appreciate any help

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.